Ibotta

I had never experienced anything negative with Ibotta until I tried to claim a $100 reward they have owed me from a purchase I made in March 2019. I booked a trip using Orbitz where I went through the Ibotta app. I did receive another rebate related to this trip so I am totally baffled. When I checked the status of the reward it indicated it could take up to 75 days. I have been contacting them since day 75 and the response time to each of my inquiries has been horrible - usually several days. In my last inquiry about the reward, they told me it could take 100 days to get my reward. It has now been over 100 days and still no reward. When I click on the Pending status in Ibotta I keep getting a Notification Failed message which I have been getting for several days. I am starting to think I will never see my reward. I am deeply disappointed with this company.

The Ibotta app is one of the easiest things to use. I normally use it for Walmart to get cash back on my purchases. With the seamless integration in between Ibotta and Walmart it just makes it way easier.

The same can be said for any other vendor that uses the system with a quick receipt picture. Cashing out as well is super easy.

I've been using this app for about a month now and I've earned about $21. I am now wanting to take some of that money out of the account and I'm unable to do so because it's attached to an old email address. I've contacted customer service by email as well as phone and been unable to get anybody to help me update this email, I also have a referral for $10 that I haven't seen that was to my sister-in-law. Not that it matters because I'm not able to access the money anyway. I was wanting to support this company since it was a Colorado-based company. However, I'm finding that they don't even offer their local clients any customer support

Just hit the $500 club with ibotta! It's so easy and fun to keep earning money for shopping and referring friends! I just started working at the school here and was able to refer several new friends to enjoy ibotta too! Thanks ibotta for making it possible for us to earn money on the side it's definitely helped me through waiting to find a job! Feel free to use my referral code below! Thanks! XJYAXHB

I have a great experience with Ibotta. They give great cash back on most items I regularly purchase and others they give reason to try out. Their customer service is pretty quick to get back and correct any errors. I started in 2015 and can honestly say I recommend Ibotta 100 %

I've been using Ibotta for months now and I absolutely love it! I like that a lot of the cash back is on items that I use weekly, and I've even invited my Daughters and Sisters as well, and guess what... they think it's awesome as well!

I wasnt credited a good size dollar amount and emailed them... went through the steps of what I did... which is exactly what they said on website to do. But apparently lost connection when signing in to my account on the actual shopping shopping sight. They basically said tough luck. You didnt do what you were supposed to.So I let them know I make others aware.

I love using the ibotta app. Not only does it pay me to buy things I buy all the time but I use the app to look at new products as well as give me ideas on different things for meals. At first I thought it seemed a little confusing but it was a lot simpler than I thought. Now I always make my grocery list while viewing the app. I have just made it to the $50.00 dollar club. Thanks ibotta

Yes... FREE MONEY! All you have to do is be prepared before you shop. Look into the app and what offers are available, choose the ones that you will purchase. If your credit card or loyalty card is connected, your free money will show up in your designated account in about 3-4 business days. If your accounts are connected then you need to take a picture of the receipt and submit it. It really is easier to have your accounts connected. Once you check out at the given store, Ibotta does the rest for you. VERY MUCH worth my time and I would highly recommend this app to anyone that would like to save money!

Ibotta made it right hopefully I don't have any more problems

No help

I love Ibotta.min two years I have made about $150.00 buying stuff I would buy anyway. Not crazy stuff I don't need. Sign up now for a free thanksgiving dinner. Use my code MHBFOGP and get an extra $10.00 cash and a turkey.

Ibotta works very quickly to calculate and award your rewards. I love being able to shop either online or in the store to earn rewards. I was hesitant about using this app at first but now I'm so glad I did! Thanks Ibotta

I am new to Ibotta. I just got it 2 weeks ago and was so excited to use it! I finally managed to save 30 dollars and I went to cash out the money I had saved and of course... it doesn't work. I've tried for 3 days to get in touch with customer service but there must be no such thing because I haven't heard anything. Thinking this is a big scam. Every time I try and get my gift card it says for me to retry and that the connection is bad... my connection to the internet is fine... I've tried it with and without WiFi.

Had Ibotta for over a month and met the requirements for $20. Took 3 days to post, didn't credit a purchase and pending $20 earnings just disappeared.
Can't get in touch with Care Team. What a waste of time!

I am writing this review because I truly enjoy ibotta. I have saved at least $250 to date. You have to be diligent in your scanning, if you don't scan, you don't "WIN"! I call it winning because it is free money. I have had one issue with ibotta and they fixed it almost immediately. Thank you, ibotta for the great savings!

After 6 or 7 months I am averaging around $100 a month. I choose to shop in store and submit receipts for redemption via taking pictures of the receipt with the in app tool, except Walmart I just scan the bar code at the bottom of the receipt that I am redeeming. Out of the 50 or so receipts I have submitted I have had 3 issues where I hurried the picture taking and submitted either blurry or poorly lit pictures. Typically if there system didn't recognize one or two of the offers I just retake the pictures and submit them again. The few time that I have had to interact with there customer care the issues has always been resolved with the appropriate outcome.

I have been using this IBOTTA app for about 7 years off and on. Haven't used it in about a year and decided to use today while grocery shopping. I made $15 in one shopping trip today at Wal-Mart. I had stopped actively using the app because it seemed to take a while to reach the $20 cashout threshold (this was not originally a requirement). After today, I am excited to say that I will be back actively using the app for more cash rewards.

I had earned $66.00 with shopping, then they changed app versions. Now unable to get into the app unless I get a new phone! Which I am not going to do due to the cost! They have never offered to even send me a gift card for that which I have lost. So with that being said I would be cautious of using this app as to who knows what changes are to take place next!

Getting harder to scan purchases. Having to re-enter sales slip several times when it looks fine on my phone.

I've been using Ibotta for at least 6 months. I've cashed in a couple times never had any problems. I particularly like to link it to my online purchases, with the Ibotta add-on, ike Walmart, Old Navy etc. When I use the Walmart grocery online, a square with the Ibotta logo is visible and I can add the product directly from the Walmart grocery website for the credit. I think I only had to earn $20 the first time to cash out. And I've been able to cash out several times. I wish I remembered to use it more often, lol!

I appreciate the fact that my issue was resolved quickly. My barcode wouldn't scan. The app wouldn't take the TC# either. I was credited within the hour after I submitted the ticket.

The Ibotta app is still difficult to navigate between the functions. Just too slow. Keep it simple. The minimum cash out for PayPal is fast, however the 20.00 minimum is too high. Lower the minimum and charge a small percentage for the PayPal option.
Overall I really like the app and the cash back for simply shopping, but I can honestly give no more than 3 stars.

This app had been a waste of my time trying to get it to work properly for a senior like myself who is not technically knowledgeable. I could not get hold of anyone by phone to help me with the situation and it doesn't let you cash out until after you reach the 20 dollar mark. Because I haven't been able to figure it out, they started sending me notices that they were deducting $4 from my account. I was never able to collect my money and received no help. Was almost to the $20 mark when they changed the app and could no longer figure it out. Now they have taken all the money I saved up because I was unable to get any help.