Ibotta

I have been doing Ibotta for several years and I am about done. Instead of their technology getting better to fix mistakes, it's getting worse. It's cumbersome to report missing rebates and multiple times a week now it seems I need to report a missing rebate. There is no reason for this. The time I have to spend sending in all the info they want because they won't look it up themselves. They can see the order where they give the original rebates, they need to do the work of looking at it and fixing it. I shouldn't spend 30 min each time going back and looking at the orders to get the info to give it all to them. This is what you are signing up for if you do this app. Nothing is easy with them and you have to watch every order to make sure you get your cash back or you have done it for nothing.

Really appreciate receiving a notice when I've missed a cash back opportunity!

Ibotta deactivated my account because I complained about how I haven't been receiving my money. First they removed the money from my account. One person stated it would be put back, that never happened. They are so unprofessional and that's just annoying. They don't respond to emails or help tickets. They only respond to social media msgs to tell you 'they can't help that's another Dept'. I would never recommend them to anyone. Ever! Plz don't fall for the decent beginning it ends quickly.

My roomate and I both got locked out when we tried to retrieve our giftcards. They accused both of us of using more than one device. My roomate and I have our own phones and do our own shopping. We never put in duplicate reciepts. After this accusation I responded back that I only own one device and asked them to show me what reciepts I was supposedly trying to duplicate. They will not contact me back. Yep. I see class action lawsuit coming...

I have been using Ibotta for about 3 years and enjoyed rebates on my grocery purchases. I have never had an issue receiving credit for items that have been submitted properly and within the rules. I did have a UPC that wouldn't register, and I sent the photos of the product along with my receipt to support and received credit. There is a long delay in support responding, but I hope to attribute that to growing pains with people constantly looking to save money.

I love using Ibotta! Hi combine getting cashback for products I see online and then I noticed that I can get cash back when I buy an item that is listed on Ibotta! I love it when I can get an item free after offer, BOGO or $ off. I appreciate my groceries/products even more! I am now in the $250 back club!

It is hard to submit receipts they do not fit like the app wants it to,

I appreciate the email letting me know I had an item available for a rebate. Thank you so much!

I have logged into Ibotta several times to make purchases from Amazon, but Ibotta is not posting credit to my account, but posting a service charge to what I earned from previous purchases. I cannot get any response to my complaints to Ibotta after numerous attempts.

I used for several months and had almost $140 and another $40+ that was "waiting". I decided I wanted to cash out $100 on an amazon gift card. It sent me to the log in page, and never would let me log in. I used the same email and password I used to set up the account. Decided I would do a password reset. The link they emailed me sent me back to the log in page. Not a password change. I tried multiple times, contacted customer service and they sent me a link to a password reset page. No, it was the same log in page. Cant change your password if you arent logged in, but my original credentials they say are not correct. They basically said theres nothing they could do. I asked if they would change my password and send me a temporary one so I could try to log in and change the password. They never replied. So out about $185.

Ibotta makes it easy to use and i like the returning items that i buy frequently

I had tried this at first and couldn't not even reach the 20$ to withdraw. Then once I started couponing and adding the items on Ibotta I was saving and even making money. Definitely recommend using this to make money.

I have been with them for years.I get the Gift Cards that I Earned.It is Fun to Me.

Very easy to use I love getting money back on everyday purchases that I use so it's a win-win

People have to look over the submissions better so I don't have keep resubmitting them.

Still waiting

I like the app but it does take awhile to add up
Money, but you do get money back. I do wish they gave more money on something's and they have more options for different products. Or more any items so you can get something if it's not the brand that they have but didn't get. Also when you have to upload the receipt and then you still have to take a picture of the barcode on the product. You have the receipt for proof and also have to do that, very annoying cause you might not have it anymore.

This has become my favorite rebate app! Try it, you won't be sorry.

Always good customer service. Issues resolved in a timely manner with professionalism.

Never had a real problem with anything. When I did it was fixed right away.

Very efficient friendly customer service. They get back to you quickly.

I just got an email where I Botta took 3.99 for inactivity fee. I Botta is really annoying because you have to search through a bunch of products and hope the items you want are listed. If they aren't you are SOL. A 4 dollar inactivity is crazy too. They are just taking mo ey you earned. A better app is shopkicks, you just scan items and earn points toward gift cards from your favorite places. And you don't have to buy a thing! I am deleting ibotta.

Ibotta was an amazing site at one time. Now to search through all the amazing Cashback products order them and never get the cashback- seems like scam to me to get paid to shop through the app and lie about getting the rewards. I honestly wonder how much they get paid to shop through the site

I never get the rebates that I am supposed to. I try to message customer service and they come back with attitude. I messaged over and over again and try to explain basic math to them, and they got upset and threatened to block me if I used inappropriate language again (which I did NOT do). I then posted their messages to their Instagram and they blocked me from Instagram. Then they said I owed over $50 to them because they paid me too much. I never even received $50 from the store they were claiming. Their customer service began to harass me. I asked them to delete my account, which they refuse to do. BEWARE & Do NOT use this app. Rakentun is way better.