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Ibotta has a rating of 4.0 stars from 3,764 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
Great products. No problem with cashback or app. Love that they have so many categories to choose from.
Great customer service
Was referred by a friend.
I have been using ibotta for over a year everything was great. I emailed the about a rebate I did not get credit for which was linked to my food lion MVP card. The following week I got a email that my account was deactivated because of fraud. How do I fraud when my MVP card is linked to it. So the money that I had accumulated is gone. They get to keep it, and customer service is horrible. I found receipt hog is the best app out there
This apps such waste of time its totally headache, i did purchased tide for participating store, it said scan the qrl/barcode on the receipt and scan the product barcode, waiting for approval after 24hrs denied they couldn't find the product. This is completely bull$#*!. I really hope everyone delete this apps..
Been using ibotta for few years now and I love making a little extra money on the side.
Coupons easy to use at all stores. Excellent quality of products.
My daughter introduced me to it.
I look at Ibotta everyday. Best way to save $ on groceries. Thank you!
To be able to purchase the food we want.
I loved this app until one day they deactivated my account. Their reason was because they couldn't read my receipt, mind you I had $40+ in my account I was waiting to transfer to my own account. I emailed them and they "reactivated" my account only to find out they completely banned me. The customer service is TERRIBLE and god forbid they listen to you and try to solve the problem (which was not on my end). I regret speaking highly of this app and recommending it to my friends and family.
They have cheated me out of numorous regular rebates and "earn more" rebates. Customer service is aweful. They take 3 to 5 days to respond if they respond at all. I had 5 bucks disappear mysteriously from my acct. They are just like the GetUpside app. Total scam.
Bought my second bottle of Tremana blanco, didn't receive the $5 bonus.
Theres no place on the app to request the bonus.
I have just returned from Market Basket, Waltham MA. I bought bacon, saltines, and three packages of WASA crackers which showed up BEFORE i LEFT HOME as going to get refunds. But they did not give me credit for any of those purchases or the. 25 for receipt!
This is not the first time it has happened... poor business practice!
I downloaded the app and I went out and spent $120.00 at Winco foods and could not scan any of the barcodes on any of their any brand any item earning opportunities. The bananas did not scan, milk, or eggs. Once pressing the plus sign the check marks turned green and still would not scan. Uninstalled immediately and for all the hype surrounding this app from a working professional and household consumer I was highly disappointed. Needs work. Looking for alternatives.
They are fraud cheating to people. Without any notice they close your account and when you big amount money they give you any reason. They keep you money. We just wasting the money and time. Be careful from these kind compeny. Totly fraud fraud.
Ibotta is awesome! I love money especially when it's easy. This platform brings huge savings while you shop as well as cash bonuses with instant withdrawal. Thanks Ibotta, job well done!
Products used:
Grocery discount money back and referral bonuses
The switched phillyswirl sorbet product to not give me credit! I submitted my receipt 3 times and they said it was unreadable and then when I tried to resubmit they switched the product on me. Sooo crooked!
Immediately corrected my issue with one email and credited my missing cash.
Whats up with no longer providing the option of gift cards for earnings. Is that permanent?
Gift Cards for earnings!
Rebates are posted. Fast!
Usually run concurrent with weekly store ads & more.
Love this app'n
The best!!
Friend told me about it
I didn't even know my purchase at Walmart was eligible, but I got an email from Ibotta. Sweet!
This is a scam, I had the account because I thought it worth it but it definitely doesn't and there is NO costumer service, I couldn't redeem my rewards and they keep charging for non sense maintenance fee even after I email that I wanna deactivate my account which I couldn't, you can't remove you credit card from the app. Horrible experience specially that there is no one to answer you! There is no contact number
Avoid this app!
Tip for consumers:
Don't use
I bought Fage ( which must mean crap in another language) yogurt just to get the rebate and earn the bonus. Well they couldn't see the yogurt on my receipt. Bull crap! Yogurt was the very first item on my receipt.
It's been a little confusing learning to use the app, but I'm getting the hang of it and the reward is worth it!
Recommend by a YouTube channel
Shopped at several retailers thru site such as Walmart, chewy.com and Amazon and received nothing when I qualified, no option to submit receipts to certain retailers such as the ones I listed above even if u shop Thru IBOTTA app because it's suppose to credit your acct by shopping thru them but it's useless. I don't even bother anymore. If I'm able to snap the receipt and submit thts the way I go.
Tip for consumers:
Use at your own risk.
Most of the time you have to scan what you bought because Ibotta doesn't do a good job at reading a receipt.
Then the money is pending... then you get a message telling you they can't read the receipt. If you have to resend the receipt then you have to rescan everything and hope you didn't eat it.
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Hi Kyra! We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help!