Ibotta has a rating of 4.0 stars from 3,764 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
I was locked out of my account for absolutely no reason or explanation like many other users. I don't have multiple accounts, I've never uploaded a receipt that isn't mine. Never once took advantage.
Ibotta has made simple task like going shopping a true joy, I love the fact that they have a variety of items and store you can get cash back on. It's truly a great app.
I haven't had any problems so far
Signed up with a few sponsors and saw $130 quickly as promised. Gift card redemption was ez. Haven't tried the cash cashout feature yet
Love this App I have just started and already earning money. Such a great and easy way to earn cash back while doing your everyday shopping! Don't hesitate start now!
Tip for consumers:
Look at the items you can get cash back on before going to the store.
Products used:
Cash back
Really great app makes it so much easier when you link your card. This app is good for people who can be a little patient and not expect money right away.
Even when following all guidelines it only works maybe 20% of the time. Waste of time for no return- better off just using regular coupons to begin with like our mamas and grandmas!
Very few redeemable items, rejects items advertised, after taking pictures of long receipt app freezes and you lose it all, takes forever to get any money back.
They didn't credit me for my saved offers. Had to keep emailing as they have no contact #. It's been over a week and I still can't get my funds cashed out. Fetch is easier.
Tip for consumers:
Use fetch
Someone was able to link their PayPal account and take all of my earnings over the last year. I've been trying to reach out to Ibotta for 4 days with zero success.
I had trouble submitting a receipt; tried to resubmit 6 times. Emailed Ibotta, got generated responses no individual contact. I gave up and cancelled app. Totally frustrated, quit while I am ahead.
I bought 8, they were on sale by 1 get 1 50 percent. One digital coupon came off.
No answer back as of yet.
To get the extra 10.00 bac since I bought 8
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I love it! Super easy to use and i spend the cash on fun things!
A friend turned me on to it!
I heard all the hype about Ibotta so signed up. What a nightmare! Don't waste your time thinking you're going to save tons of money. The exorbitant time you have to spend chasing down the rebates and then emailing back and forth with customer service is better served by clipping real coupons. Take the Walmart receipt code hype for example... supposedly you just take photo with your phone and Ibotta will in fact know what you bought and give you the rebates immediately. NOT! It doesn't work and now I've wasted several days with going back and forth with customer service and I still don't have the correct rebates. I even tried only purchasing 4 items for each receipt and that doesn't work either. Excuse after excuse and still no resolution.
I could have saved more money by just using regular coupons or store sales and saved the money on the front end rather than spending full price and hoping for a rebate. There are terrific coupon clipping services where you can pay very nominal clipping fees and obtain newspaper coupons.
I was optimistic at first because of the hype but now I see that's all it is... hype. Do yourself a favor and look elsewhere.
I've made $68.50 back on the app. I cannot collect the money because ibotta has locked me out of their system. I've sent 5 help messages with no response. I'm being to think ibotta is a scam.
Not so good... bought an item; scanned item (which said it matched) and then iBotta denied it!
Haven't heard back ... "considering it -- takes 24 hours"
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I have found the app easy to use and many products that I use or consume daily.
A friend referred me.
Always great to save I have been saving with ibotta for over 3 years
I was missing items ibotta looked into this and corrected it
Just a great choice
The app CONSTANTLY misses cash back offers and the effort to collect them after they're missed is practically a full time job. It's not worth it if they're under a certain value so you end up skipping it, even after you're purchased the product which is probably what they're aiming for. For example, there was a product there was a problem with 100% of the time I purchased it (Farmer Focus chicken) and the coupon was available multiple times and for weeks, the problem should have been brought to their attention at some point and corrected but it never happened. I have had MULTIPLE problems with their free keto bar offers. I literally never have these problems with a certain other receipt app, even though I have "saved" less and I can only get gift cards from said app, just saying.
Tip for consumers:
Be prepared to walk away from cash back
Products used:
Mostly grocery
I love this ibotta! It's kinda like super market sweep you get to keep the product and get some money back at the same time. Nothing better than that!
Worked really well in the beginning, now I am unable to get credit for items purchased. I am now required to attach my local stores loyalty card, can not summit the day of shopping and I receive no credit(s), not even for the store receipt. Tired of fighting and resubmitting, once I reach a dollar amount I can pull out, I am done with IBOTTA.
I appreciate the help you gave me when I had some problems with my claims I love ibotta
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
We appreciate your honest feedback and apologize for any dissatisfaction you may have experienced. We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Your input is valuable to us as we continuously strive to improve our services.