Ibotta

Almost to $25. Said I committed fraud. Seriously?! For $25 I committed fraud?! They are committing fraud left and right from all the money they steal from people!

They kept not counting my purchases and not crediting my account. I contacted the customer support and they kept putting me off and putting me off. Don't waste your time or your sanity!

I started with this app a year ago. It was a good start they give you a one time incentive $10 once you reach a certain amount. A few months after joining I switch phones, and forgot my login info I created a new account. To my surprise they changed a lot of their user terms so I wasn't allowed to have two accts. I contacted their support team to get rid of old acct. Because I wasn't able to withdraw my cash but they took almost a month to finally help me with this issue. After they closed my old acct. They took away my credit in my old acct. And also began to take money away from my New acct. Saying that my recipts were blury and they couldn't verify the dates. My new acct. Went from $33 to $22. I was so disaponted, this company is a scam!
They also changed their offers are not the best its so hard to earn the bucks. They are just so unprofessional. Don't waist your time this company sucks! If I could give them a zero I would!

Horrible! Can't withdraw my earnings and can't talk to anyone from ibotta! I met all qualifications to cash out and my account isn't locked so idk what the problem is

Ibotta is pretty easy to use... it has some great rebates and freebies... I just crossed the $1,000 in refunds... sign up with this code for a bonus GHDRMEC

Everything went very well they returned me the correct amount I love this

Ibotta deactivated my account after they did a phone verification and changed my number so I could add a new one and withdraw my funds but as soon as they allowed me to change my number they deactivated my account they will not tell me why and I am out of $48 I am pissed the hell off, upset, angry, mad whatever you want to call it! This is ridiculous! ABSOLUTELY RIDICOULOUS! I will never recommend them to anyone and I'm determined to get my money back even if it means to go through corporate to get a response

I've earned $160 in a month including the sign up bonus & progressive monthly bonuses. The key is, to READ the 1) overall instructions esp. Re: readable receipts, store names on receipts 2) requirements for each $ back rebate. It may be good for only a single (new) flavor or scent or you may have to purchase two. 3) SCAN the item in-store to verify. If it doesn't scan, reread reqmts.

I have had 2 problems occur out of 30 receipts submittrd. I asked custimer service for help. It DID take 4 days but they responded each time & credited me correctly.

I do have experience being a mystery shopper where this kind of attn to detail is required or you simply don't get pd. (Due to volume, they just don't have time to deal with non-perfect reports.) so perhaps my expectations of Ibotta are different than the average person in regards to attn. To detail. But if you read, scan in store & keep products out when you submit your receipt at home (You may be required to re scan a product when you submit your receipt on some items), and be patient regarding online customer service, you should have a positive experience.

A lot of things I buy in one week doesn't appear in the Ibotta app till the week after for cash back. It seems to me they may be using discounts at specific stores to decide what not to offer cash back on. Another issue with Ibotta is not all stores have cash back for purchases sometimes if you purchase at Super One, pick and Save, Dollar General Etc they only offer cash back if you purchase that same item at Walmart. Sometimes they also ask not only for the receipt but they ask for the barcode off the product this is kind of difficult if you've already used the product before uploading the receipt. I don't think I bought it is worth the amount of time to go in and select products that's the only way you get paid is to select before you purchase. Then you have to upload the receipt and sometimes also upload the barcode it's a ridiculous app very hard to earn money unless you're purchasing the exact products they have on that week and purchasing from the store that they are using for that product that week. Fetch Rewards receipt pal and Receipt Hog are much better apps. I only gave them two stars I would have given them less however I did cash out from there app after a few years of using it I finally earned enough to cash out.

When I first joined had no trouble getting my points. In the last month have had to fight to get my points. And have still not gotten them all. But it's nice to earn money to pend later too.

A must app to have when shopping at what ever stores you do your shopping

I'm surprised how quick and easy Ibotta is to use. Cash is credited almost immediately.

It's still a little for me to figure out but I'm saving money using Ibotta! I love it!

Was found after submitting order nice to get money back

My account has now been permanently deactivated. I've used this app for a long time with no issues. The first time I redeem a receipt worth more than $20 I get accused of counterfeiting receipts. I email them and get a response a few days later and after "manual review" get my account back. I continue to use the app. I try and upload another receipt again, for over $20 in rebates. Wouldn't you know it, my account is deactivated again. This time I email them and get a pre-written response in 15 minutes. After "manual review" my account is now permanently deactivated.
How did one manual review take multiple days but the next take 15 minutes? Why or how would I create fake receipts for an app? I spent $300 dollars, you think I took the time to write up 150 different grocery items from Kroger, then make it the exact same size, font, and tone so I could get $20 back? No, I looked up what I could get bonuses and deals with but you don't want people to actually do that, you just want to sell our shopping data.

Love the ease of use. Love that the app is always changing and getting better.

Super fast response and helped with the issue and quickly resolved it.

I opened my account just a few months ago managed to get 25$ from purchases I really didn't want but I'd aim for the bigger ticket numbers. Well at one point i had to email them because they weren't honoring some of my purchase that were clearly there checked and purchased. They respond that they are adding those funds. So when I attempt to cash out send to PayPal it says everything is fine but when I attempt to go to PayPal no $$ so I wait 24hrs NO $$ go to the app cant sign in locked out.!
Bottom line I spent money just to have rainy day cash that they STOLE
Who Runs Ibotta TRUMP?

I have used Ibotta for several years. Used is a loose term, as I have had more problems with this app than my time was worth.

My phone was hacked at one point, and I was never able to retrieve almost $60 I had earned. I went in to try to reset my info, and everything seemed to be alright putting in my receipts, but when I tried to get my new money out, I was told my phone number belonged to another account.

After several attempts trying to get anyone at the company to listen... One person suggested I get a friend to let me use their phone number to retrieve my money... I contacted the BBB.

The BBB wrote me several days later saying entire thing had been cleared and since they hadn't heard from me, they were closing the investigation. I wrote back and said nothing has been cleared and was sent a copy of the email I was supposedly sent. Imagine my surprise when I went to my account and my phone number was now connected.

Tonight, however, I tried to retrieve my money, again, and Ibotta now won't recognize my email and password.

This isn't a huge amount, only $25, but for someone on Social Security, it makes a difference.

I don't like writing bad reviews, but I believe it a person puts in the time and effort, and now has been, frankly, fleeced twice by a company, others should know.

They'll end up getting $85, but I shan't be doing anything more with them at this point.

You all may do as you please, but be aware.

I like ibotta but your redeem process is a pain when you have to use a reciept.

I have now contacted customer service at least 6 times as Ibotta wont honor my items bought in store at Walmart. Ibotta claims that the items are ordered online while I bought and proven by submitting the receipt, that this was in store purchase. Walmart has a code for certain items even thought that reflects the items that qualify under Ibotta, but Ibotta won't honor them. Since I used Walmart pay through the App, during my in store purchase I had to email through the App, the receipt to my email and make a picture and submit the picture, I should have received $ 3.50 dollars in credit and this is not the first purchase not honored by Ibotta. Ibotta now claims no emailed receipts will be honored but I made a picture of my receipt from the App. That receipts saves paper and is what I get for all in store purchases by using Walmart pay App. Even with a linked Publix phone number and using the App, there were missing items. Too much effort and nuisance to make this App qualify as a decent App. I just emailed Ibotta my response of how dishonest they are for not honoring an in store purchase with a real receipt that shows store, date and all items. Now Ibotta claims that only "paper receipts" will count. Ibotta is probably awaiting a class action lawsuit if they keep handling their clients like this. I do not recommend this App.

Always wonderful, hardly any issue. Great
Thank you

Customer service replies are super fast and helpful!

Awesome

Always respond for any questions I have.easy to use. Cash back always on time

Always respond on time