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Ibotta has a rating of 4.0 stars from 3,764 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
I love using Ibotta! You can get cashback not only with your grocery receipts but also with your online purchases. I have also discover new brands and products.
I accumulated $19.25 in my account (one needs $20 to cash out). When I tried to log in to add more rebates to my account I was locked out. SEVERAL emails to Ibotta went UNANSWERED. A search of the internet shows MANY MANY complaints along the same lines. I've filed complaints with my State Attorney General, the AG in the state Ibotta does business, and the BBB. SCAM!
Tried this app again. Will not give me my rewards from my Hannaford loyalty card. I tried to sumbit a request, but the submit button on the app was not working.
Not very user friendly. Does not allow me to add very many offers.
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
You charged me for not using my account when I have been using my account.
To save money and get rewards.
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
This is crap. I was charged 3.99 for not using the account. In what world does a fee for not using a service that I, initially, signed up for make sense?! Also, in order to cancel, you have to submit a service ticket. Cant just unlink a card or click a button. No, its a PROCESS. SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM
I was discouraged for a while. But I can push on but that hurt. Please review my dismissed receipt.
Disappointed!!!
I like Ibotta results and budgeting my money is extremely important. Retired educator.
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you Ibotta for making saving money easy. I'm new to Ibotta and I'm hooked!
A friend recommended Ibotta to me.
Thumbs up positive. User friendly. Having success ful experience
It was quick and satisfactory. Thank you guys you are awesome
It was great
Because you have a bunch of cash backs
I did not receive all my offers I have more than $.20 worth of offers
Hi Vicki! We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help!
It would be nice if the items changed around. Seems it's always the same stuff
I've used this app for years now and I've actually made so much back using it. Check this tiktok video I made for better description and how I use the app! https://vm.tiktok.com/TTPdSnsWaf/
I love this App! I love the offers and deals. It gets me to try new things I probably wouldn't try without it. It also gives me deal on everyday things so its a win win.
Test it out and find out it's a money back garinteed win for daily shopping and all your cash back rewards and see deals changed and added bonuses daily
Money mysteriously removed to my account to a paypal acct (I don't have a paypal account). Ibotta won't respond to repeated requests through their customer service.
It was very fast to get back with me and fix it.Thanks
So easy. Just click on the items you buy, take a picture of your receipt and get money back
Big refunds on items I buy every day
Don't get me wrong, this app is by far my most favorite app I like to use on my phone. The only reason I gave it one star is because of the way Ibotta handled my situation. My account was permanently deactivated for having multiple accounts associated with my device as well as trying to exploit the referral bonus. I explained my case to Ibotta in multiple e-mails. My friends and family whom I referred, logged in using my phone. They did this so I could show them how the app. Works. I argued that if Ibotta had the ability to see this information on my account, why weren't they able to see that my referrals created their accounts on a SEPERATE device first, BEFORE logging in on my device? Even the people whom I referred offered to verify their accounts and allow Ibotta to contact them. I also mentioned other points to Ibotta in my appeal, but their decision did not change. Several other people have had the same thing happen to them. I am planning to file a complaint to the BBB. All I can say is Ibotta Inc. has poor customer service! They should update their terms of use to state, "Ibotta Inc. does not permit the helping of friends and family, this action is prohibited"
Helpful to have a little extra savings to use when I need it.
Many friends told me about Ibotta and easy to use and to make extra cash
Even when I forget to check cash back, you notify me to check my receipt for cash back! Thank you 😊
Issues with the cash back. Always issues with the Target receipt.
No too good
Yes, Im misding $5 dollar cash back.
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Gain trust and grow your business with customer reviews.
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Hi Mary! We’re thrilled to hear about your positive experience! Thank you for taking the time to share your feedback.