- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Ibotta has a rating of 3.9 stars from 3,881 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 6th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
What a pain! You have to go in and select what you are going to buy. It was working OK - since my Walmart account is linked, but then stopped, when I had the largest refund amount (~$10), Ibotta care (they DON'T) wants me to now (2 weeks later when they finally get back to me!) sent them a list of my items and a photo of the package AND barcode. Are you freaking kidding me!?!? They have my receipt - I uploaded it! Com on! You've gotta do better than this!
I also had an issue when I got a new phone - didn't remember my password and they locked me out of my account. It took about a month to convince them I was me! OMG! Nothing is easy if you have to got thru the ibotta care (they DON'T care!). And it always takes at least a week for them to get back to you!
Ok - so honest, I've been using this for 6 months and I have almost $30 - to put toward a gift card. I buy a lot of store brands, rather than named brands, so this doesn't really work well for me anyway. I really like Ratuken - they mail a check. Bye Bye ibotta - you suck!
DON'T WASTE YOUR TIME. THE CAMERA TAKES THE PICTURE OF YOUR RECEIPT AND IT DOESN'T FINISH SENDING IT. ONE OUT OF 8 RECEIPTS ACTUALLY GETS THE CLICK THROUGH TO SEND IT TO IBOTTA FOR CREDIT.
THE REST TRY TO HAVE YOU CHECK ALL THE SALE ITEMS WHICH NO ONE HAS TIME TO DO, AND WHEN YOU TRY TO EXIT THE PITCH PAGE IT CANCELS YOUR PICTURE AND YOU HAVE TO GO BACK TO APP AND START OVER.
My legit receipt was questioned... for mo reason... and my 845 account... which was already verified... has been locked. For no reason?! Withdraw your funds IMMEDIATELY!
So half the time I don't get any money, today I got 3 out of the 11 bucks I paid. Site never works and you can't get anyone to help you. What a waste of my time and money!
They wrongly accused me of using the same receipt twice and then took all of the money that I had earned and then some. Definitely not using them again!
That kind of statement i keep receiving in order to get 10 dollars bonus
If you want to get that big cash back you have to be a good writer and work hard to get someone to help you
Love being able to get cash back on items I purchase. Also tempts me to try new items. Thank you!
Referred by my son and daughter
I followed up with you about ibotta account with my personal email back.Finally! About time with my reward that I have earned one of item two month ago.
Tip for consumers:
Bonus $14 dollars and macy point together
Products used:
I bought women watch on macy's online
If there was a way to gibe2 NEGATIVE 10 stars i would. So many times they HAVE TAKEN REFUNDS BACK. Or i go to the store by something upload the receipt then no refund for product then product disappears. Happens MANY MANY MANY times. Ibotta is a trick its a total scam. STAY AWAY. DO NOT TRUST THEM
Have ibotta attached to my cvs card, so the savings came to my account automatically
Friend recommended
I got an add that I could get free food as well as discounts by using this ad. I went to Walmart, PURCHASED the food with money I was sure would return to me but it wasn't. Ibotta said: "Unfortunately, Walmart receipts that are sent within the app by the TC# can only be re-sent within the first 24 hours of the first submission. We apologize for any inconvenience." Then they said could I please provide picture of the offer and the entire receipt. The offer expired since it took them up to or over a week to respond to my question about where my money was. And, I no longer had the receipt! I followed every single step this app said to do PLUS gave my bank information so the money could go back into my account. This is not right and is overly frustrating to people who are ALREADY frustrated by the times we are living in and the stress we are all experiencing from the world events. I can't say enough negative things about this site. RUN AWAY - (Also, the food items are no longer in my pantry or fridge, they are food items - they've been eaten!)
I thought I was going to have a problem I had a card attached to my Walmart account and I went to do some in-store shopping after I checked all the savings I wanted to and I read the barcodes to make sure it was the right match made sure I could get however many items on one receipt I could it didn't credit me for everything I shot a message to customer service and they're in the process of taking care of me I'm sure that this will come out in my favor because they have a wonderful staff here best in the business from one Army veteran honorably discharged to all my other veteran buddies sign up here it's worth it
Tip for consumers:
That a lot of the products were not there at the store and that all of my items that I purchased was not going to be listed and are credited to my account as I purchase them and not being able to load the receipt to prove that the machine did not add all of the things that I purchased just because I had a card on the account at Walmart then the machine thinks that it got everything that I purchased and it did not in fact however customer service at ibota I have full confidence will fix this .
Products used:
Products that I went to shop for yogurt 7UP Carnation essential boxes Wonder bread this is what this is for you get cash back whenever you go purchase certain items that they have listed real cash back.
I hate this Ibotta wasting time! I tried to withdraw my earnings for second time it said having trouble to get your information. Sucks! I'm wasting my time!
I enjoy using this app to get money back on my purchases. I mainly use it for groceries. Not only do I use coupons, but I get cash back on my purchases. Thank you, Ibotta!
I use the money I earn to get a card to purchase ink for my printer.
A friend told me about it.
I just started using this app and is fantastic, you really earn so fast money. I really recommend this application to any one and you will see how fast you will earn money.
As a mom you always trying to find a way to save money. If you download this app you won't regrets. So easy to use and so easy to manage your money back.
I love this app. It's easy to use and it's easy to navigate and there are a large selection of stores. The only thing I don't like is that there are not enough of the products I buy regularly.
I Botta is a great app def recommend it. I love to save as much as possible. In one month I saved 50 that was awesome because either way I was buying this stuff
My favorite stores to combine offers with ibotta are cvs, Walmart, Whole Food, Target reduces my bill by 25% of my weekly expenses, all the benefits you can get are incredible.
Very quick at the responses and solutions. Also very polite.
Almost to $25. Said I committed fraud. Seriously?! For $25 I committed fraud?! They are committing fraud left and right from all the money they steal from people!
They kept not counting my purchases and not crediting my account. I contacted the customer support and they kept putting me off and putting me off. Don't waste your time or your sanity!
I started with this app a year ago. It was a good start they give you a one time incentive $10 once you reach a certain amount. A few months after joining I switch phones, and forgot my login info I created a new account. To my surprise they changed a lot of their user terms so I wasn't allowed to have two accts. I contacted their support team to get rid of old acct. Because I wasn't able to withdraw my cash but they took almost a month to finally help me with this issue. After they closed my old acct. They took away my credit in my old acct. And also began to take money away from my New acct. Saying that my recipts were blury and they couldn't verify the dates. My new acct. Went from $33 to $22. I was so disaponted, this company is a scam!
They also changed their offers are not the best its so hard to earn the bucks. They are just so unprofessional. Don't waist your time this company sucks! If I could give them a zero I would!
Tip for consumers:
My pictures show how confusing and unorganized their customer service is.
Gain trust and grow your business with customer reviews.
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
