Ibotta has a rating of 4.0 stars from 3,761 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
Pretty cool! Took a minute to setup and understand but then it only took 30 seconds to get $11! It's legit!
Ibotta isn't as bad as some reviews make it out to be. I've gotten locked out once from ibotta and it was Bc their system flagged me thinking I had redeemed more offers than what my receipt stated. When I contacted ibotta, they did response back to me within 2-3 days and eventually unlocked my account once a review was completed. I've also contacted them several times since then and have gotten back quite professional and helpful responses. I honestly don't think they're just going to lock & terminate your account so they can steal the money.
A tip: if you are going to contact them, try using the app directly instead of their email address. Basically click the bell' icon top right corner when you first open the app. That will list all the activities from your account. Select the first or whichever one you have an issue with. Then click the question mark' icon top right corner then select report an issue' and write from there. They seem to respond to this quicker than sending them an email.
The only time I had an issue where I wasn't credited was Bc the receipt didn't state the brand of product. The store, Sprouts farmers market, is very minimal with their receipt and has no product numbers shown unlike say Walmart. So if Ibotta system doesn't recognize a brand from the receipt then it will likely flag your account. Whenever I scan my receipts from Walmart I always, always get credited accordingly.
So in conclusion, ibotta is a pretty great app to save on groceries. I don't buy everything from ibotta. I only buy what I need or use often especially if the items are on sale as well plus ibotta cash back. Score! Customer service can be slow yes, however very reasonable and helpful whenever I report an issue. And always withdraw as soon as you reach withdrawal limit of $20. Would I recommend Ibotta? Absolutely yes. But I would also explain how to use ibotta as well and don't try to cheat the system.
Simple. Just sign up, set up, add your stores and things you get, then scan!
See?! Wasn't that soon super easy!
Tip for consumers:
that I should stay stacking receipts
Products used:
all
App is easy to use. Cash back on foods, & items you most likely use! Try it…it won't disappoint! Refer your friends for extra reward points, win…win!
Love Ibotta like how u can get cash back for redeeming your receipt. Awesome And the free bonuses. And if you refer s friend you also get a bonus!
Tip for consumers:
It's awesome
Products used:
Food
I was scared on how to use this app. I just used it today for the first time & its a breeze. Love it & really helps with a kid going to college
Usually worid just not quick about anything! I've cashed out 4 times so far and had 4 delays in proces
Tip for consumers:
Be prepared to wait+
Products used:
Spices
The app is supposed to give you a rebate when you use it to shop at different stores. After several months of using the app I'd nearly earned enough of a rebate so that I could cash out. But then the app suddenly locked me out of it. When I contacted their customer service, first they told me that the phone number I was using was a 3rd party number, so I was locked out, but that everything was fine and service was restored to my app. That wasn't the case. I still was unable to access my account. I contacted them again and they just reworded the excuse, and now it was because I was trying to "login" with a 3rd party phone number. But this is also false. I was trying to login using my email, not my phone number. There isn't even a way to login using a phone number, so I knew they were lying. I even tried to do a password reset, using my email, but I kept getting the same error. It just kept saying "please try again later". So it has nothing to do with my phone number. If it did, I shouldn't have been able to set up an account in the first place. But it was never about the number. This is Ibotta trying to avoid paying me the money that I earned through the app. This has been going on for almost two weeks now and I've not been able to access the app during this time. They are preventing me from being able to cash out. The Ibotta company reeks of SCAM!
I've filed complaints with the Better Business Bureau and with the Google store. I recommend everyone does the same.
And try Rakuten instead. The are legit and actually pay you what you've earned.
This app is easy to figure out and when the products are available at the store, it is easy to earn money back on things that I already buy!
Satisfied with the service. Cashed out almost $200 since January but could've cashed out more if I used actively. Best money making app I've used
I use Ibotta for the first time today and I love it I'm really hooked on it now. Was simple to use with great value.
Tip for consumers:
What site jabber is.
Products used:
Groceries close shampoos snacks and cat food
This app is great, earning cash while shopping Real cash for a rainy day Let's help each other download the ibotta app use my referral/RGFUYBA and watch your money grow while you shop
account is blocked and followed the ibbota rules, I am a new member, you can return my account, thanks
This company is a rip off and the customer service is horrible. I would not recommend this site to anyone.
I started saving money today and it's been great! I can't wait to refer more friends to use my code.
Today I joined the $1000 club! I love using Ibotta. My cupboards are full and I'm saving so much money. Thank you Ibotta
I love it! I'm saving money and earning money at the same time on all things my family needs! You can't beat it!
I absolutely love this app. It put money back into my pocket for the everyday shopping I do. Ibotta is a great app! I recommend it to everyone.
Tip for consumers:
If you want to earn money back for doing everyday shopping without hardly any effort on your part, this is for you.
Products used:
Groceries, Hotels.com, Online orders, ect...
Love Ibotta. I save on every day shopping allways have good deals. I shop at walmart, Walgreens and family dollar and so happy with my savings
Tip for consumers:
add you list before you go to the store
Products used:
cleaning supplies and food
Sometimes I can upload receipts and other times the app just sends me in circles. Two weeks in and I'm over it. Fetch is much easier.
I really enjoy using Ibotta! Easy to use and a good way to save money! Money back for things I'm going to buy anyway!
I love this application. I can make money with no effort. Just scan your reciept. Thank you ibotta..
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.