• Ibotta

Ibotta

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Overview

Ibotta has a rating of 3.9 stars from 3,881 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 6th among Discount Shopping sites.

  • Service
    1219
  • Value
    452
  • Shipping
    167
  • Returns
    173
  • Quality
    337

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 73.4%
Positive
1,995
Neutral
241
Negative
482
192
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How would you rate Ibotta?
Top Positive Review

“Amazing cash back”

Brittany R.
9/19/24

In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!

Top Critical Review

“Loyalty card does not link!”

Denise C.
9/15/24

My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.

Reviews (3,881)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (593) gift cards (145) phone number (26) care team (47) bank account (31) bar codes (51)
Thumbnail of user myshah
1 review
0 helpful votes
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November 14th, 2021

Me encanta la app de ibotta quisiera aprender más sobre la app para poder ganar más puntos y todo eso

Service
Value
Shipping
Returns
Quality
Thumbnail of user elizabethe1096
1 review
0 helpful votes
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November 25th, 2021

Me encanta esta app, desde que empecé a usarla, empecé a ahorrar y ganar! Es muy fácil de usar, la verdad me encanta!

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Value
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Returns
Quality
Thumbnail of user rays117
1 review
12 helpful votes
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March 31st, 2017

Terrible terrible terrible terrible terrible terrible terrible terrible terrible terrible yerrible terrible terrible

Thumbnail of user mm1686
1 review
0 helpful votes
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June 24th, 2024
Verified purchase

Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa kk

Thumbnail of user robertl5453
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Reason I chose this business:

My daughter showed me.

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From the business

Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.

Company Representative

Thumbnail of user willd314
Ibotta C.
Typically responds within 2 days

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