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Ibotta has a rating of 4.0 stars from 3,758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
No help was th why I'm unable to withdraw my cash for giftcards
Gave me no solution then my account being blocked
To earn points for cash and giftcards
I don't have many positive things to write. This app is difficult to use. Most of the items are for jot commonly used products. Not only that but the "Any Items" are fir pitiful amounts of money...not really worth the effort! Last but not least I HATE tying my debit card to my Walmart purchases as it never works!
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was missing cash back and sent them a request. Not only did I get a response within minutes I got my cash within a hour. Great job!
Ibotta makes it easy to get paid for trying new products! Even get paid for using products you already buy and love!
I love ibota.It's a fun way to save.Always pleased with the over all experience I have had thus far.
Fast and Efficient.
My daughter show me.
So easy to use. I love all the deals and the cashback! Ibotta is on your side--doing all they can to help you get cashback!
My friend told me how much she likes it and her very big cashback!
You just check the list for items that you buy and buy them when you need them and get money by buying products that you use.
It gives me money back on items I but and use regular.
I has an issue with submitting a receipt and customer service replied very quickly and took care of the issue for me immediately.
Easy to acquire funds and many name products available for rebates. Money adds up quickly and funds released within 2 days, Great App.
Always resolved any issues and usually in
My favor.
Easy to use and rebates on
Many of my favorite products
Followed the rules and purchased 4 Keebler listed cookies. Received credit for 1. Scanned all 4 as requested. System said $8. Actual cred issued was $2.
Tried to go the normal route but unable to today.
I got 5 bags of delicious Community Coffee for less than $20 and I am so grateful. I love being able to build a stockpile of coffee since I drink it daily. Thank you!
Cashback is KING and helps me get gift cards
The most responsive customer service of any company. The golden standard. I should have signed up WAY earlier.
I love getting cash back on grocery items that I buy. It also helps manufacturers know which products sell.
I like the program
Nothing could be easier. Buy the things that you need and get paid for it.
Eady
Recommend by a friend
Most always goes as planned but sometimes I do have to go the extra mile to receive my cash back.
So far they have been great! I have a ticket in at this moment, hopefully that will be resolved as well.
My Niece told me about it
I was missing a cash back and emailed Ibotta. Jovie was quick to review my documentation and got my cash back added. Great customer service!
Love the app easy to use and they have alot of great choices for your every day use.
Very easy to scanbthe barcode with the item and they cash back reward is really fast it makes it very nice to shop for the things you use in your every day life.
Because I love to save money.
Oh my goodness, where do I start! There are so many things I love about ibotta, the cash back of course is fantastic, but the ease of using the app is incomparable. Then you throw in the amazing support team and I think you have an unbeatable app! Tysm ibotta!
I was missing cash back on a few things, it was my fault because I didn't realize that I needed to scan the receipt when I used cash, instead of the card on file. My problem was resolved within the hour!
My daughter shared ibotta with me, she had been using the app for a few years, she's in the $1000 club! I'm so happy that she told me about it. :)
I was missing cash back, it was resolved super fast! Amazing team!
My daughter recommended ibotta to me, I'm so grateful!
Always have great customer service with us app. They're very quick to respond and always help effectively.
I didn't receive my cashback for my Walmart online order so I contacted ibotta. They replied as always and I had to send them a screenshot of the purchase with the order #, date, amount including taxes, etc. It took quite a while to find that in my emails, texts, and after figuring out how to take a screenshot to send to them, they replied that it could've been 3 reasons why it hadn't gone through so I said that there's no point in using Walmart on the Ibotta app for online orders in the future and then was given the.93 cash back. I don't know if it was worth all that but that's what I use the app for and maybe I learned something about screenshots. The way I shop, It takes a good while to build up money and I have redeemed my cash back quite a few times. All in all Ibotta has never failed me. If you have a little extra time, it doesn't hurt to make a little extra money. Every little bit helps.
I bought key lime pie multi pack yogurt yiu said it's nit on receipt it's on line 4
I bought the right yogurt U said u don’t see it it’s on line 4 on receipt
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Very happy and very fast reply highly recommend them for making a little extra money
I find it difficult to find the deals and then not enough of them to make it worth the time expenditure.
Friend recommended
Thank you for providing your feedback! Unfortunately, we cannot guarantee that specific offers or bonuses will be available to every Saver. We try to mix up our offers and bonuses so they are achievable for everyone, so stay tuned! We have documented your feedback for the appropriate team. Thank you for leaving an honest review!
I got an email saying I have a $1 bonus to use before it expires for an anniversary date and I can't find it anywhere and on the email there is no date.
Can you help me now?
Gain trust and grow your business with customer reviews.
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Thank you for providing your feedback! We are always happy to investigate any issues that you may have. You can contact Carlotta, our Ibotta Care chatbot, by visiting help.ibotta.com. She can help you create a ticket and even send it to the Care team on your behalf. Thanks for leaving an honest review and have a great day!