Ibotta

Rebates issued within minutes most of the time! I have been waiting 10 days for rebates from another unnamed site. If there is an issue, it is usually resolved in a short amount of time! Money transferred easily and quickly to PayPal…

Tge experience on ibottta used to be 5 stars, but not any longer. I only gave it 2 stars because it was good in the past. Lately it's a zero. I scan my receipt and it never matches any offers. So, then I manually find them all, but for the last month it won't let me submit my offers - I get an error message everytime. And, contacting custome service is next to impossible. It is like a maze. I feel like they are making it purposely harder to redeem offers

The service was ok., but getting to tge service was a nightmare

Not sure why I'm not eligible for the 3.50 back on the All sensitive Detergetn rebate when I purchased the item and it's listed on the receipt. Can u please explain better as to why? I purchased the regular and the sensitive to get each offers. Please explain

Almost every time I submit a receipt, I am told some item does not match my receipt. Grocery stores abbreviate items in different ways and I understand it may be hard to match them. So I usually need to contact Customer Service twice, indicating where on the receipt the item in question is. It's time consuming and annoying.

Once I prove I bought something and it really is on the receipt, they graciously give me the credit.

I was missing cash back from the second of two items on one receipt. The Ibotta team was quick to make sure I received the missing cash. They were very responsive!

They were really helpful and fixed the issue that I had. Thank you

Although I love the app, it does get frustrating looking for an item that isn't available in a particular store. A few years back, Ibotta had a feedback button that would say 'not available at this retailer' that a user could let the team know that it isn't available at that retailer. I would think that would be a good tool (feedback) for the Ibotta team to use as well as not so frustrating for the user.

I am very happy that I get reminders in my email when I am missing cash back. It helps me so much. This is a great app

I had money coming back and they helped me. Great service.

I wish that I could scan my receipt at Raleys. I don't like having to wait to see if I get my deals.

Great app. Easy to use and great way to save money on items your using anyway.

When I used to order from chewy, I'd get my money back within a week. The last two orders, it has taken 90 days. I think it's ridiculous to expect me to wait 90 days for $2 so I've stopped using it for online orders.

They told me I had to wait up to 90 days for my money.

I scanned my receipt. It showed two things I did not buy, and three of the five I did buy. I took off the two I didn't buy, and added what I did, but it still didn't give me credit even though I scanned them.

I reached out for assistance on a receipt that was missing a time on the initial submission. They were able to quickly get my money added to my account once I provided copies of my receipt and initial submission.

I've had to contact customer service a few times with questions and they've always been so quick in answering, and very helpful in explaining everything.

I purchased 2 items for a deal that allowed up to 5. I only got credit for 1. I know it's only 50 cents but don't offer cash back for multiple purchases if you're not going to give all the cash back. I bought more than one specifically because I'd get back multiple deals.

I am of course, missing cash back. I even scanned the barcodes. You guys come back and state that it wasn't on the receipt, when it's clearly on the receipt. But instead of giving an easy option to respond and resend the receipt or anything along those lines, you make the Customer jump through hoops to go resubmit it. Of which, of course, when trying to resubmit it, my screen froze. I have to go through your prompts of basic questions that are asked every time when I just wanna submit a request. Such a waste of time.

See above, my issue has not been resolved

Handle in short time frame with lot information for future reference.

I bought the right product but the web page has the wrong oz on it for downy fresh. I bout 2 of the 25.4 and should have gotten 3.50 back for both. I didn't have the 48 oz clicked and that the o e that was identified with my product when scanned.

No body has contracted me yet

Easily the best cash back app ever created. It's the most user-friendly by far. I've experienced way fewer issues receiving my cash back on Ibotta than any of the others out there. It has the most and best offers. It can used practically everywhere. It's simply the best! I've recommended Ibotta to practically everyone I know and will continue to do so!

The limited number of times I've needed to contact customer service, my issues were resolved to my complete satisfaction in no time. I couldn't be happier with my customer service experiences.

Great cash back on every day items. The customer service is quick to respond to inquiries. Great app overall.

Chewy is a good company I believe with care last workers like everywhere else, and now Ibotta is doing the same

Answer was they reviewing it and soon as they done the will let me know

In the beginning I absolutely LOVED Ibotta! Unfortunately, after a couple years, I never really get great Mid-Week or Weekend Warrior bonuses (they're usually 18 offers for $1.00 or 15 offers for $1.00). On Instagram, people are taking snapshots of their fantastic bonuses and posting (10 for $5.00 or 15 for $7.00 or 15 for $10.00). It's not equitable. Very rare that I get offered good bonuses anymore. So frustrating!

Agents are very attentive.

Clearly purchased items on receipt and confirmed through scanning of barcodes with match. Was denied and tried to contact them and they don't respond!

They never responded!!!