Ibotta

I was having some issues with ibotta and was wondering why I was not receiving my cash back on my purchases. So I contacted Ibotta customer service and a very nice lady named Leslie helped me out she was awesome so very nice. My Ibotta balance was at $17.99 and I was really needing to reach the $20 cash out so when i was not getting my couple dollers cash back from my purchases I was really bummed. I'm a single mom im on ssi disability and our car broke down 9 months ago so every little bit helps. I still owe on our car and am making monthly payments on it not having a car has been stressful. We have a GoFundMe set up and ita raised $1,580 which has all been applied to my car loan so I can get that balance down here is our GoFundMe if anyone would like to share https://gofund.me/cbbd6105

Thank you Ibotta for helping me and my kids get our cash back from my recent purchase so I csn cash out the $20 dollers

I like using Ibotta because the savings are instant and the money is real, not in form of a gift card or store credit. With a little planning, you can clip your preferred items before going to the store or while shopping. Then, just record your receipt through the Ibotta app and see your savings grow. It's a great way to make extra money for items that you regularly shop for.

Customer service gets back to you soon. Great cash app.

Ibotta Care is the best customer service ever! The agents are always willing to work with the customer to make sure the customer is happy.

Love this app. Great way to save money. Lots of brands and retailers. Excellent customer service.
The bonus program is also really good.

I enjoy using Ibotta as my Christmas savings account. I match offers to items I would normally buy and bank the cash back till I am Christmas shopping. Recently they have made it easier to use at places like CVS and seem to offer more offers on items I actually buy. It is a tad time consuming and I wish there was a way to sort through items quicker but otherwise it's an extremely valuable tool for my family's finances!

I didn't have any issues with my most recent order but I have in the past and customer service has been helpful and quick to fix my missing cash back.

If I miss an offer on something that I just bought I'm notified and am able to add it and receive the money!

Seems like every time I shop at dollar general, there's an issue... Missing items, they don't carry it, something. Items disappearing while I shop... Just never had these issues before. So now I have wasted money.

Nothing back yet

The agent Ronnie was responsive, very cooperative and efficient.
She solved the issue with quick turnaround time

Thanks

Whenever I have been missing cash back or when I have questions the IBOTA team has always responded quickly to resolve the issue and offer advice. Seems like this organization understands the importance of great customer service.

Cash was not credited to my account. Within hours this was corrected. Great work!

I double check everything in the store & you're telling me it's ineligible I bought 6 Cesar's checked the label scanned in store & it was green saying it was good but your telling me it's ineligible. Then I tried to add my Kelloggs Fruit Loops for missing cash but it had already taken the Cesar's & now I can't enter it for missing cash. I would have never bought these items I always scan them in the store & see if they're eligible which I did.

Wouldn’t give me missing cash & didn’t give me the opportunity to add the Kellogg Fruit loops with bonus completed for Kelloggs.

Too hard to use! Wasting my time sitting here clicking on "deals". Then go to the store and Oh we can't give you that deal because the store offers you discounts through their app! Whatever! So far I've saved.20 🎉 and wasted 3 hours that I'll never get back 👎🏼

I always buy two herbal essence shampoo for the six dollar credit for my body. I would match the barcode in the store to make sure before I purchase and every time I buy it I bought it gives me a hard time staining it's not correct or it doesn't match but it does and I have to email over and over and over. I even take pictures to prove it and they still come back at me saying. It's not correct then they finally credit my account but it's not right.

I enjoy using Ibotta because it has saved me so much money since I first started using the app. Especially during inflation times when every penny counts. I earn money on items I am already buying. Ibotta is life changing and will never stop using it.

I was experiencing trouble uploading a Walmart delivery online receipt during a server error issue. The customer service was exceptional they let me upload my receipt. And I received my cash back.

Efficient, great experience! I always reach out and they are quick respond-they make me
Feel they appreciate me as a customer.

I was missing the cents back on one of the items I purchased. I sent in a request for it and it was taken care of the same day! I was very satisfied with the Customer Service I received!

I bought the required items and scanned the barcodes twice and scanned the receipts. One of the rebates of $6 was missing from account. Ibotta added the $6.00 I was due.

I’m missing 6.00 again. I’m got start a class action suit

I have been an ibotta user for 8 years & I really have a great time shopping with the app! It's easy to use & understand & if I have any problems, they are right there to help you! Kudos!

Es genial,compro cosas que necesito y me rembolsan dinero por ello.Me encanta

This is the second time I have had an offer and it did not appear when I redeemed my receipt. Today, I purchased the Hose Ole taquitos and it clearly shows on my receipt, and yet I did not get the credit of $1.00 for it, so I submitted my receipt a second time and was prepared to show the receipt, but also the barcode, to confirm that it was a qualified purchase. Feel like Ibotta tries to cheat me out of qualified purchases.

Didn't get a reply, wasn't able to find a customer service representative to chat with, or report the issue.

It has helped me save a little bit of money on items that I normally buy.
Thank you Ibotta

At first it was ok til they disable my account i use to love using Ibotta and completing the bonus

its wass horrible no number to call i had to ask to how to submit a ticket

Thank you for making Ibotta so easy to use! I like how well it is organized. It makes it faster to find what I need!