Ibotta

I had gotten locked out of my account. With several conversations, the helpful assistant talked me thru getting my account back. I love Ibotta! I have gotten over $1200 back So far!

I have earned over a thousand dollars in gift cards just for purchasing items I was buying anyway. Fun and easy!

Response was quick and issue resolved satisfactorily.

I enjoy receiving money for buying items that I like.

When I did a mistake with my receipt, Ibotta people were there and helped me with the problem.

When I had any questions about something I bought, Ibotta answered me and helped me.

Love ibotta just wish there was more choices like store brand items an everyday items that don't cost ppl an arm and a leg to buy.maybe work with the stores to offer their brands more

When I had an issue involving a missing rebate I was emailed back within hours. My concern was met with respect and concern. Everything was resolved promptly.

This app is a good way to cut prices on products you use and a good way to experiences new things at a fraction of the cost.

they always get back with me in a positive way thank you

Should have an additional $11 in cash back that I now have to go through a whole process to get fixed.

Would recommend to friends and family for great savings on things that they already buy

The best application that rewards you for your favorite products, I simply love it.

They always solve any problem, they are the best

Seems like 50% of the time they miss something that I can get cash back for and then have to go back to add offers

I am constantly having issues with food lion. My card is linked, I tap shop when I go in the store and I use my loyalty card at check out. I bought the Purdue 5 count chicken breasts and did not receive the cash back.

Had made purchases and did not receive credit for them. Ibotta customer service reached out and after reviewing corrected the issue. Thank you.

User friendly app with multiple locations in-store and on-line to use to help save money.

Frequently, I will buy the full quantity of items for a deal. 99% of the time, even though I scan each item to make sure it qualifies, and I submit the receipt with all of the items scanned/shown, I only get credit for one item. It's a buggy app.

Did not give me my credit of $5.00 for a product on my receipt that I had selected on your app.

Ibotta is a great supplemental tool for our family! We get cash back on stuff we're buying anyways. Ibotta also makes it more likely for our home to buy name brand when the cash back evens out towards the generic price. We also use ibotta when it comes to trying things we typically wouldn't consider spending the money on because newer items tend to have a higher value cask back offer.

Easy to use.Fast cash back! Great offers! Good selection of stores. Good gift card selection.

I didn't receive a $4 bonus and it took less than 12 hours for customer service to respond, put the $4 in my account and close the ticket! And they still had time to be nice and kind and helpful!

First of all every time I have a problem using my Ibotta app, customer service always gets back with me promptly. This time I needed them because for some reason my receipt will not scan and most of the time I can use the TCP number but for some reason this time it wouldn't take that either and I knew I had about $22 sitting there that I wanted! I wrote in and first thing in the morning someone responded to me asked me for a little more information which I provided and 10 minutes later my issue is solved my money was credited to me and all was well!
These people know what they're doing they're great at it and they're always polite and as helpful as they can possibly be and it's greatly appreciated. I personally come from a customer service background 30 years in retail management so I have high expectations when it comes to customer service and a Ibotta reps have always exceeded those expectations.

it was right on par. it was quick easy and the Ibotta reps are always very professional and get back with you as quickly as I can and get the job done.

An example about my confusion is that I got an email saying I purchased something at Walmart that I could have activated an offer for an item on my Walmart receipt that I missed. Ibotta gave me instructions on how to activate that offer and still get the cash back. I can not find any offer on my receipt that I had missed.

I thought I was right, but it turns out I was definitely wrong. It was kindly explained to me that, which made a lot of sense. I am very grateful for Ibotta for taking the time to explain to me. Five Stars for sure. Excellent Service.

Five stars. EXCELLENT SERVICE they are very kind and caring about their customers. I wish all Customer Service departments could be like Ibotta they are top notch. Thank you.

I blocked my account as I didn't remember my password. They response faster than I thought and with the solution. I'm so happy that I could recover my account!