Ibotta has a rating of 4.0 stars from 3,759 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
I have been blown away by how much money I have saved from Ibotta. In less than 6 months, I've earned over $75 in savings. Keeping this in my account for my next vacation! You won't be sorry if you take the time to look through the offers.
Fast easy convenient in getting cash back on items I purchased
They were very respectful and responsive in timely manner
This has been the best experience with a shopping app to earn money or similar items.
I just thought I'd try it.
It has been great using the Ibotta app when I am shopping.
Great Customer Service
I saw it on Facebook and also in Couponers videos on YouTube.
Ibotta is so easy to use and helps me try new things, while also getting cash back. I love trying to complete bonuses, and the $ transfer is so easy. I always encourage my friends to use the app
I did not contact them during this visit, but I have had to communicate with them a couple of times in the past and they are always quick to help. Greta customer service
I was interested in getting $ back for buying things I typically buy anyways
I like getting more for my money on items I usually buy. It encourages me to try similar products. I don't like the fact that it's not easy to take a picture of the receipt. Sometimes it take 3 or 4 times to get it right. Even when my purchases are automatically connected to my account I do not get credit for some and yes I double check to make sure I purchased the correct item. It is difficult to correct this problem if I can correct it at all.
I'm trying to redeem my rewards, but I don't want to send you my bank account number. And I do not use Paypal. How do I redeem my rewards?
I came here to try to find out if the app is as confusing to others as it is to me
I am not technologically ignorant, but this site is just so disorganized and confusing. And what's more, none of the receipts I tried would scan. Then I saw where basically every review on here is people complaining about being unable to get their earned rewards. Glad I checked before wasting my time trying to figure out how to use the app.
It's hard to score points when you have to go back and use the QC code. After you have put your groceries away, you don't want to have to go and find the right merchandise.
I was told it was easy, and and a quick way to make cash. It’s not quick. Fetch is a lot simpler and you score points every time you use it.
Hi Melody! We appreciate your feedback and sent you a private message to address your concerns. If you have any questions or would like further assistance, please respond to our message. We're here to help!
I've used this site on and off for four years. The app is now amazing. I've tried others but it's not the same. It's now very easy to just shop online and the app does the rest. I Look and I have money! So easy. I'm already a big healthy shopper who buys the same stuff over and over, but I am always looking for new choices. I appreciate the healthy suggestions! If you're already going to buy these items - don't mess with coupons! Get paid for your stuff!
Had an issue with cash back and it was quickly and satisfactorily resolved
Great service and fast too
Great offers on products I buy
I am really enjoying saving money, but I believe that the app could be more user friendly. That being said I've noticed several improvements to make the app more acceptable in working with other apps and adding more choices. Im going to continue to use Ibotta because I believe that they are listening to their customers just wish improvements came quicker maybe that has something to do with our societies current situation with the pandemic maybe not
Tip for consumers:
Give it some time to learn the app hopefully it gets easier with more customer service
Products used:
Grocery store items
So thought this was gonna be just another one of those Can't get passed five dollar things. But before I knew it I'm in the club twenty dollar club that is. Not for long tho I'm trying to get all the money back I can get. Ibotta lot of stuff Thank you Ibotta.
Muy mala acabo de hacer una compra de 4 percil y solo me reembolsaron uno y el lÃmite eran 5
hasta ahorita no tengo respuesta
Porque sin duda es la mejor aplicación de reembolsos
The Ibotta app is so simple and easy to use, love getting my money back on a lot of my purchases. I also love it when I can try a product for free, 100 % cash back on some items like soda's, bubbly etc.
Tip for consumers:
Make sure you choose the right products, if your unsure scan the items in the Ibotta app.
Products used:
Groceries
I had about $20 in my account, and one day see a promo for inviting 2 friends and receiving $50 ($5+$5+$40 promotion). Anyways one day I ask my friends to go use it, they do. One account I got a $5 credit for, the other one never even showed up the rest of the night (promo ended that night). I wake to an email saying: Your account has been suspended permanently or temporarily (I hate how they say that, it's like, we should have a right to know whether or not we're permanently banned). Then I contact support (still no response, it's been around 20+ Days so far). Then I go to twitter, without even knowing much of my problem they blocked me, I made another twitter, they blocked me. They are a fraud company. Never take on promotions, you're almost guaranteed to get banned.
Great way to save money and the customer service is amazing.
The app sucks. You only save if you are one of the people who only buy name brand. The automatic linking doesn't work and self reporting has way too many steps. Take to long to get to a payout. Just an overall
It's hard to find many of the items Ibotta has. I'm shopping regularly and can't seem to find anything on the Ibotta list that I'd actually use.
Recommend by a friend
Thanks for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you!
It's so worth to use Ibotta. You can get to purchase a high quality product brand and get cash back. What else can you ask for. The app is very friendly, just make sure to link all your favorite stores accounts and start to enjoy it.
I have only been using this app for a short period of time and already reached $50. It is easy and quick to use and I don't have any spare time on something complicated or time consuming. It's literally looking over brands of items you already have on your list then click purchase scan receipt and watch your rewards grow.
Products used:
Shopping app
I would like to thank everyone who help me get log back into my account I love using Ibotta
Thanks Again
I was unable to get the right number of credits on the app so I emailed them and had it credited within a few hours. Great service!
Hello Tracy! Thank you so much for taking the time to share your review! Your feedback is truly valued, and we're delighted to hear about your positive experience.
I stumbled on this app about a year ago, and it sounded too good to be true. I used it to purchase most of my Thanksgiving dinner last year, and it worked exactly the way it was sold. Since then, I have hit a glitch or two, but customer service is superb, and my problems have been resolved 100% of the time. I highly recommend Ibotta.
Tip for consumers:
Check for deals every time that you shop.
Products used:
cash back
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Hi Kathleen! Thanks for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you and have an amazing day!