Ibotta

Made my first purchase, which was a larger purchase (1150. 00). Instead of doing the 5% app or 2% gift card amount, they tried to give me. 5%. It was a big waste of time going back and forth with them. You have to dig to find the place to contact them to write a trouble ticket. Then, they said they are going to keep taking monthly fees until the money in the account has run out because there's no way to close the account. These people are scam artists. Turn and run.

Signed up with ibotta in November last year to take advantage of the thanksgiving offer of a free meal. Followed all the instructions and linked my walmart account. A refund? Ha ha ha. An email requesting an explanation went unanswered (big surprise). I would avoid these creeps at all costs.

I seem to never be able to receive my gift card after reaching the cash out amount. I was told my help ticket was "solved" when supposedly they resent my gift card. I verified my email address check all my junk and did all the other so called solutions. I can get junk email from them everyday but never the real important email like my cash I deserve. It is such a joke and total waste of time! Don't bother and if they say to reach out to them get ready for little to no help.

Ibotta used to be great. They promptly gave you cash back, and customer service was top-notch. I've had seven issues with them not crediting me for offers and bonuses in the past month. To make it worse, some of the issues I've had have gone on for nearly two weeks. I have one that has been going on for 10 days. Customer service does not look into the history of a matter and requests the same information over and over and over... Something has changed in their company. A number of complaints on the BBB and elsewhere attest to this.

I absolutely love Ibotta! It's an easy way to make money by scanning receipts of items already purchased in most stores. The customer service has been amazing! If an item wouldnt scan or was left off, I sent pics to the help center and they corrected the amount I was to receive almost instantly. I recommend this app to anyone that want to make a little pocket money.

I love being able to get cash back and earn rebates just for buying things I would buy anyway. But I recently discovered that if you redeem too many rebates at the same store your rebate % for that store will either be seriously cut back, restricted (requiring a minimum purchase amount), or taken away altogether. I only discovered this by comparing with a friend what rebates they had available at that time. So yeah enjoy your cash back while you can but if you get too much from any particular store be prepared for it to go away.

Used to be that you could get $25 for any item, within the last week it went from 25. To 20 now its a whopping $10 cents!
Unless you are rich and can afford to buy everything on the ibotta list of choices it will take months just to even cash out at the recommended $20
Thanks Ibotta I used to depend on that $20 every month but now its not worth space on my phone because you want to be cheap!

IBotta recently added Publix to their app to receive automatic credits from your purchases at the store. I did a lot of planning thru the app and it has been almost a week now and no credit. Their customer service is taking 4-7 days to return emails. Looks like they are going downhill fast with this app. A few years ago when I got the app it was helpful, but now it really takes my time and when no credits are issued for my valid purchases it makes me not want to use it.

I had trouble submitting a receipt. I wrote up a ticket for customer service to review the problem and they responded within minutes.

I joined a long time ago when this app first started. I ditched it but came back when my coworker told me about it. It's easier and far more user friendly, not to mention the deals are better. I highly recommend it!

I have been a member and user of this app for years. You used to hear back from customer service same day, but now it takes longer than a week. For bonuses and other things that happen in the app in real time it isn't acceptable.

The app does exactly what it says it does! Receipts=money(: It's like an emergency savings account. I just let mine continue to ad up until I'm either really low on funds or an unexpected expense comes up. I love it!

The app is broken stick to your other means of making money, you will buy a bunch of crap and wait for days to get credited if your lucky. Customer service forget about it. Doesnt work on weekends, even though they have a weekend warrior bonus. Your going to have to email customer service almost every transaction, always right when your in a pinch and need that extra money. The app owner should be ashamed.

Horrible customer service.
I referred a friend, they used my code (I even got notification that my referral signed up!) she redeemed an offer (I saw the screenshot she sent of her Ibotta account), we did everything correctly and no promised referral bonus. For either of us.
I emailed customer service with all the details and got a copy/paste response of how to get a referral bonus, and I just messaged them that we had done all of that correctly. It's like they didn't even read my message.
Don't expect Ibotta to honor any referrals or other promises.

0 rating!

I have been using Ibotta for over 2 years.
5 times I have used Paypal to transfer the rewards I earned out of my account.

Oh no! NOT this time.

8 days ago I exceeded the $20 requirement so I went to transfer the money out.
Nope!
My Paypal was no longer linked.

I tried every sort of way to get it linked again, but it only caused my account to be locked.

It has been 8 days since I submitted a Help ticket and still no response.

Their system messed up, and I am sitting here without my money.

Day #9 Jan. 16,2019 ---
My account was unlocked.

I was told
"Our automated system flagged your account for review based on one of the following reasons: user data, shopping behavior, or account audits. We have completed the review and have restored full access to your account."

I still cannot link my Paypal account. Still getting error message about problem with email address. So, I transferred my money to Venmo.

No more Ibotta for me!

My first time using ibotta, and it sucks. It has been over a week, with multiple emails to their customer service and they still have not helped me in getting my cash to my bank account.
No real explanations. Im doing everything correctly.
I will eventually just be done with it and wont recommend to anybody.

I've been collecting extra cash back for about 3 years now, well so far I've collected over 1500. 00 cash back how sweet is that. My wife told me for the first year it was a waste of time, but after she got her first Amazon gift card for 350.00 she was like where did you get that from. If I can do it so can you.

Estoy muy contenta y satisfecha con esta aplicación lo recomiendo

You updated and now I don't get money back on some of my purchases. And the help center gives in clear directions

They give unclean advice. Someone got my money from the account I had before your so called improved update

If I could give negative stars I would! It started off working well but recently well attempting to do online purchases using the app to the Amazon purchase they have not been providing the refund that I should have gotten. Opening tickets does not seem to get anywhere as they just sold the tickets and do you not address or research the issue. I have submitted all requested documents and information and yet I am still waiting for credits. A hotel credit that was supposed to come 75 days after the stay is still waiting for payment that should have arrived about a month ago. Even asking for their assistance does not resolve the problem. Get your money out while you can don't waste your time not worth it file a complaint with the Better Business Bureau!

Downloaded Ibotta. Bought all this unnecessary crap to get the new account bonuses they were offering. Went to cash out and it says my account is locked from withdrawing money. Scam and a waste of my time.

If you have not tried this "rebate" site you are missing out! From August 2016 to date (11/29/17) I have "earned" $414.00, doing nothing more than purchasing items that I would have purchased regardless then scanning my store receipt and item (s) purchased bar code (s). I was able to earn this amount due to ibotta's vast selection of stores and product rebates. The money will stay in your account until you earn $20.00, at this time you can opt to cash out or wait. If you cash out, you have your choice of an account transfer or a variety of gift cards! The only thing it will cost you is a little of your time :)

I have to check the deals at several different stores before I go shopping. It takes me a little more time.