Ibotta

Ibotta sucks! They just locked me out of my account & suspended my funds because I used a torn receipt! The receipt got jammed in the printer at Sam's so the employee had to come get it out so it was in 2 pieces. The top part just said Sam's & their address & the other piece was the products I bought & prices & so on. This is the most ridiculous thing I have ever heard! Very unhappy with Ibotta! This is just a way to take money away from me & keep me from earning more money! Ibotta you suck! Very disappointed! This is not my first disappointment with them. In the past more than once it didn't accept me receipt for items I bought that were on the app!

I had 4,pop tarts app just give me a dollar should have been 2 dollars

I haven’t heard from customer service yet

I joined Ibotta last November and I racked up $46.00 in rewards. I have tried several times to retrieve those rewards without success. I then tried calling Ibotta several times, they never answer. You have to leave a message, which they never return. I earned my $46.00 and a lot of Items I purchased I would not have purchased had there not been incentives from Ibotta. Would not recommend Ibotta

I wasn't given my cash back that I thought I should had gotten. Apparently I didn't add it in my offers before I went shopping, but I was sure I thought I had

I used it many times and had only 41 cents. The pop us says: "Get UP TO xx percent". Read that carefully. In my experience the "Up To" was zero. Also, all kinds of requirements. Receipts, monthly fee, minimum withdrawal of $20. And,,, then just try to cancel it: Instructions don't match the screen. NO CUSTOMER SERVICE. I consider it a SCAM.

I have been using ibotta and out of the blue someone tried to change my number. The next day they deactivated my account and took my credits for no reason. No one will reply. Irritated with Ibotta. Not worth even 1 star.

It's convenient enough to go through the process of submitting your receipts. It's easy to navigate and I haven't had problems with the actual app malfunctioning. The problem comes with actually getting your 'credit'. Each time I submitted a receipt and earned credit, they would reverse the credit saying I had a duplicate receipt on another account. That's impossible since I only had the one account.
That happened 95% of the time I submitted anything. Occasionally I would go on a loop of having a large credit given to me, reversed, then I would contact customer service, they'd give it back, then the next day it was reversed again. That happened a couple times.
It's just not worth the effort if you're not in a very tight spot with money. I don't have the time of day to fight with them constantly.

I'm missing cash from 2/16/24 receipt and from 2/21/24. For 2/16/24, missing $1.00 for buying 4 boxes of nature valley protein bars. I scanned my boxes nature valley barcodes and it said "match!" And then it showed the cash back was pending. When I checked it a day or two later the pending cash had just gone away with no email or any message saying why I didn't get the money. The same thing exactly happened with my receipt of 2/21/24($ missing, got a "match" on the bar codes, and then got that my case back was "pending", then "pending just disappeared in a day or 2 with no response or email from ibotta. I'm Missing $1.00 for buying 2 boxes general Mills cereal (rice Chex and corn Chex). Also missing $1.00 Ibottaversary bonus. The gen mills offer makes 3 offers fulfilled so I should get this bonus.
Unfortunately I get many emails Ibotta offers I can't use but no email and no cash back or any response to my request for cash for the offers I already fulfilled. PLEASE! I don't mean any rudeness, just pay me the $3.00 total which I'm owed!.

No response,no email or anything. And most of all no cash back that I'm owed.

It's not as good as it was to accumulate money, but still pretty easy to use. I've never so far had an issue uploading receipts or anything. You can use my referral code if you decide to give it a go:
Ajjymjg

After purchasing numerous items with Ibotta rebates. I went to upload my receipt. To discovered Ibotta only takes in-store purchase receipts! With the coronavirus, and being high risk, it is a lot safer to use curbside pick up. I am very disappointed and feel misled. I intentionally bought items that had rebates to save money. All of these items that I purchased with Ibotta rebates are not things I would've otherwise purchased. Since Ibotta well only except in-store receipts they should be upfront about this. Should be one of the first thing you see on the website.

I was intimidated initially because I didn't understand rebates, but now that I have got the hang of it, I can't get enough... I love the hunt and trying new things "risk free" my only complaint is seeing so many items I can't take advantage of because they aren't available at my local stores

I have earned over $320 so far. It's like my piggy bank and helps me save up money. There are a great deal of choices for applying money to gift cards when your ready to cash out and tons of coupons to choose from. So simple. I mostly shop online at Walmart through the Ibotta app but yesterday I was in walmart.and ibotta automatically applied cash back to my account and I wasn't aware of it. What I nice surprise. I love ibotta. I m a casual user... meaning I don't always use it and yet I've gotten over $320 back. I will always use ibotta app (especially now) to save even more money in this rough economy where everything is so expensive. If you want to earn free $10 then download the ibotta app and use my code lhouduw. You will get 10 bucks and so will I! When you refer the app you get paid too!
I hope you love it too!

I recently downloaded their app and once I hit $80 on my account they decided to deactivate my account stating I violated their policies and gave no explanation to exactly how I violated. I only had one account and was really liking to see how well the benefits were but now I will be removing their app from my phone and informing all I told to sign up that they should not download it after all and I will be referring every one of them to fetch! I have been using fetch for a year now and have had no issues ever! I would not recommend this scam to anyone again and if I hear anyone thinking about using it they will be educated on how much better fetch is! I will take my loss of $80 and time I put into this app and put it to good use on getting fetch out there!

I love using the ibotta app. Not only does it pay me to buy things I buy all the time but I use the app to look at new products as well. At first I thought it seemed a little confusing and thought it was going to just be a waste of time, like "similar" previous apps, but it was a lot simpler than I thought and it's cool to actually receive money back for items that i'd be buying regardless. So why not?. Now I always make sure i look at the app and all the items eligible to redeem so i can make sure i get the best offers.
Huge "THANK YOU" to have just made it to the $50.00 dollar club! Im so thankful & can't believe it took me this long to realize what i was missing out on by not downloading Ibotta.

-Ibotta Saver,
Kayla Hogwood

Missing cashback has been disappointing especially I made a specific purchase for the reason. I checked the product upc for the offer before purchase but the cashback was missing.

No reply

They make way more money off of your purchases. Also like the dog food is usually the products that have been recalled. Poorly run site and punish you for their poorly run site. Fetch way better and much more reliable.

I shop at Wal-Mart a lot. Most of the deals they offer are things I buy. I figure why not get something back. It's easy to do. Download the app, pick the products you wanna buy, buy them, then just scan your receipt to get your money back. EASY PEASY...

It's very simple and fast, the process and options are Amazing

I use the app all the time. I've gotten a lot of money back using this app. I use it mostly when ordering from wal-mart online. I have the extension in my browser and that shows me what items are going to get me cashback.

They give a lot of good deals when you first join. They get worse the more you use. 25 cents for any item to 10 cents! Many of the offers like any eggs or cheese become less and less after they rope you in. As you look for offers you have to keep scrolling down and seeing the same offers over and over again in different categories. Very time consuming.
Then all of a sudden when you start trying different offers and accumulating money in account they deactivate your account. The reason... because you use from same establishment 2 times in a day! I'm pretty sure we have all gone back to a store once in awhile in same day. They assume because you submit a second receipt that it couldn't possibly be yours! Send "ticket for explanation. None given.
Starts out good... scam in the end.

The worked with Walmart over Thanksgiving that if you ordered online and ordered certain items you would receive 100% cash back... SCAM they never refunded my money and I sent email after email with the only reply we are working on it... UGH Don't be duped.

This is the best way to get money back on products you already purchase! It's so easy to use. It's like using paperless coupons! I finally hit the $1,000 savings mark. So I've gotten back over $1,000 back on my purchases! You can't beat that!

After blocking my account for referring 3 people, they locked me out because I made 20$. Made it impossible for me to get my money. Then they blocked me on social media because I filed a complaint. Finally they blocked me all together because I went to the BBB. So they got 3 people with my referral code for free and blocked me.