Ibotta

I really liked this app when I first started using it. Then you changed some things like the any receipt option. I used to be able to scan any receipt from any store. Now the any store needs to be on your list, which isn't any store receipt in my mind.
I am less am less happy trying to use this app. I no longer tell people about this as it's too annoying.

I am used ibotta from 2013 and was enjoyed. But account was deactivated due to ibotta claimed was a counterfeit receipts. I have $300 rebates in the account.
I always receive a standard email stating per ibotta policy they have the right to deactivate account.
Otherwise, it appears ibotta can deactivate account at anytime and withholding funds without full explanations.

If I am doing something wrong, I am not gonna be writing and asking about anything.
Thanks
Will be happy to file a lawsuit for ibotta.

I attempted to withdraw $75 from the IBOTTA app and send it to venmo... ibotta canceled the transaction, now my IBOTTA account says a balance of $1.62 and they stopped it from reaching venmo. I've sent 7 emails no response... they stole my money.

I had downloaded the app a very long time ago and forgot about it. That is, until they sent me an email that I would be charged money for not using the account! I asked them to cancel my account, that I was not using it anyway. They just sent me the following:
Account Maintenance Fees will not be deducted from an Ibotta account balance as long as an offer is redeemed in the Ibotta account within a six month period. If an account goes six months without redeeming an offer, Ibotta will deduct an amount equal to $3.99 from the accumulated Ibotta earnings every month prior to reactivation ("Account Maintenance Fee"). However, prior to the end of the six month inactivity period, we will remind you to redeem an offer so that you have time to avoid Account Maintenance Fees.
So, i guess now, every 6 months, for the rest of my life, I have to tell them to not charge my account?!?!?!?! How is this legal?

I have been with the company for years I love it just need a little more foods and good foods and drinks to buy

Ok it took a long time to get gift card for Amazon but it work out

Over the last few months this app has gotten ridiculous to use. I scan my receipts and it AUTOMATICALLY finds the rebates. 48 hours go by and the "pending" receipt disappears. Submit it again, it does it again. Contacting customer service is a joke, they respond a week later with a general "couldn't read the receipt". Today they took away some bonus I earned a month ago saying I canceled my online order. Funny thing is I'm wearing it now...

Well, I'm new to the whole ibotta app, like many most likely did not read every single word in the terms and conditions. I thought it was fairly straight forward. Well l, made a couple errors, one was a duplicate receipt, the other was a receipt cut it half. My account was flagged and I was immediately labeled a fraud for trying to take advantage of the system. I reached out to support explaining I was simply unaware what I did and that I would never intentionally go against the terms of conditions and if they could give explain to me if there was anything else I was doing wrong. I was deactivated and they ended all communication. I felt humiliated that I was being treated as a fraud. They are ruthless and I told them I hope they can change the way they handle manners in the future and educate, inform and give a warning that your not redeeming offers correctly.

These people will say after making 20$ you can take it but they will never give that, they will say you did not buy those things... those receipts are fake promoting these type of Applications is waste never trust these Apps

It is super easy to use and is very convenient. It is an awesome way to earn extra cash.

I used it for over a year and was so happy with it. I bought a lot of new products to try because of promotions offered through ibotta. I elected to have $97 transferred to PayPal. I got an email confirming my transfer then shortly after I got an email saying that my ibotta account was disabled because I broke the rules. I contacted support because I have no idea what I did wrong and the only reply I ever received was that they were experiencing a high volume of service requests. My money is gone, I never received it, and my account is gone. Huge waste of my time.

I have had Ibotta from the time it started. I have had no problem with it until 3 weeks ago. I currently have $113.55 in my account. I try to cash out and it says that my cell number, that I have had for about 20 years. This cell number is the only one that I have used with this account. I used it in November 2017 to cash out. I ask for a verification code and it says Oops this account has already been registered under a different phone number. Please contact account support. So I did and they said they cannot change my phone number without the number that's linked to it now. I did not change my number and I am pissed that they keep saying I did change. I can kiss that money goodbye. Makes you wonder if they get to keep the money.

Don't be fooled by this app.
It has alot of glitches, you'll see retailers and offers just disappear in seconds and the next moment you won't be able to cash out even though you reached the $20 maximum.
Ibotta have a bunch robots working in their customer service where they won't help you out or even correct their mistakes.
And it happenned alot to me where you cannot cash out, so inconvenient!
Very shady and frustrating
Don't waste your time here!

I use a laptop and the Ibotta app on my phone. They do not link. I sometimes sit and make my grocery list on the laptop and when I get to the store there are only one or two of those items on the app. What can I do about this?

I never received my referral bonus for having a friend sign up with my referral code. I contacted customer service and they said my friend didn't enter my referral code when they downloaded the app, even though my friend told me that they did. I think they just don't want to give me the $10 which is not right.

Just purchased 5 dove soap the limit but only got back 4

You can make some money awesome $$$$$ by saving and submitting receipt

The app is often changing and getting harder to navigate.

It was never addressed. It's been a few years ago, so I don't remember details.

I love my Ibotta app. I have cashed out several times. If you don't check your app before you shop it can be hard to earn your cash out. I check all receipts just in case so I don't check the app before I shop. I figure I'm going to buy what I need either way so I might as well try to earn a little money back.

.Good response time after receipt was uploaded and my account was credited. Nice to be rewarded for buying different products.

Cashed out over 70 dollars in less than a week! It's not hard. A friend referred me and i referred a friend. Went and did my shopping for the week and I was able to cash out almost exactly what i spent.

They just stole most of my earnings for a "maintenance fee". Uninstalled the app and will not be using it again. The rebates were getting ridiculously low anyway, to the point that they were not worth the hassle of scanning barcodes and submitting receipts. Would not be surprised if they go out of business soon. Don't waste your time with this boondoggle.

I am beyond livid. I was unable to access my account as my previous email was no longer active. I emailed customer service asking them to let me into my account and update my email address, but instead they deleted the whole account and all my funds! They opened a new account with my current email! They refused to answer why in the world they closed my account without authorization and to give me a valid number to speak with a representative!

I make my list, I scan my items, and I get credit for 2 things and not the 6 or 7 that I bought. It should have been close to $7.
I like fetch better. Just scan and it figures it out for you. No games. Tired of fighting with the app.