Ibotta has a rating of 4.0 stars from 3,764 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
Haha I see so many people. There are so many people whining about Ibotta unjustly deactivating their account or not letting withdraw their earnings.
When I have never had to contact customer service once in 2 years but I am reguarly scamming the by submitting receipts on my multiple different phones that I have bought just for the purpose of stealing from these apps and then I just do returns on an industrial scale!
I got to give this crappy company a 1 star would be nice if I could give a negative 1 star... my account got deactivated for no reason and I have a balance left on there which is about 70 dollars and I can't access it it's a shame companies take advantage of people and rip them off and take there hard earned money and customer service is horrible it takes them 5 days to respond back to your ticket and when they do they make no sense... I spent alot of money on things trying earn a balance then they go ahead and deactivate my account and basically take my hard earned balance screw you Ibotta! I will somehow get my balance that you took from me...
Scammed my 80 year old mother into thinking she would get a free thanksgiving dinner. I purchased the goods from Walmart with the understanding that I would receive a rebate. No rebate, no customer service, no good. I ended up just paying for the thanksgiving meal and telling my mom it was free. Shame on Ibotta AND Walmart for this deceptive holiday scheme during covid.
I just love it.i love to go shopping, and now that I can get cash back it's much better and fun.satisfying
I have used the app since March 14th and have filed 6 complaints. I don't want to type it all out, but the last straw was asking them to fix whatever was stopping me from sending my money to my PayPal account and they responded by closing my account and taking my money and there is no one to talk to to fix it. I can't believe they can get away with this
They say that you can withdraw your money then when you do the withdrawal they say they are being very careful with your money so contact IBOTTA to get your money. Then you have to go thru this maze of BS to figure out how to get your money, it is impossible to get anything answered or resolved. Customer Support Sucks. Stay away from this site if you value your time.
Tip for consumers:
stay away
Products used:
none
Ok, I was really thinking that I wouldn't get much out of Ibotta... I was wrong! I am getting so much money back I'm almost speechless! A huge turkey for Thanksgiving only cost me $5!. All because of Ibotta! Get on Ibotta and save...
Helping me with my problems with Walmart linked account
They take forever to get back to you.
They never answer your question.
Some stores are automatically tied to your store member card and others aren't.
Either way, when you scan a receipt, you're not finished. I've asked what am I finishing and I've never gotten an answer.
Now just days after trying to enter another set of receipts, they sent me a letter they have deducted funds for inactivity.
The next session wants me to add proof of purchase. These receipts are printed on what used to be called fax paper and start fading and smearing after a few days.
I have no idea if they're in this country or another country but I do not have very many apps that offer me this much frustration.
Even before Covid, pennies counted and if something could help you get a few more here in there legally, without a ton of effort and working reliably, it wouldn't hurt.
FETCH WORKS THAT WAY.
IBOTTA seems like an experiment that just went wrong.
At first I didn't use this app much and I lost some of the money for not continuing to use. Once I got the hang of it it's pretty easy. You have to
Be patient sometimes to get to the $20 but you can get there pretty easily. If you follow some of the couponers on TickTock they give you instructions and ideas how to use this app.
I dont know how people earn money on this app. I fell for the free Thanksgiving dinner stuff. Half of the offers had expired so I got $17.68 worth to redeem but you have to hit 20.00 before you can. So I tried my target order, for driveup, by going thru their app to the supposed target website. Nothing, absolutely nothing, I tried to order would allow me the drive up option so I decided to go straight thru the target app. Wow, everything was then available for drive up. Not thinking i completed the order but, it turns out, you cannot redeem offers this way. I would have got the same stuff anyway but I wasted soooo much time. I'll never get the other $2+ change to cash out the "free" Thanksgiving dinner. I dont necessary think its a scam because they aren't getting anything from me besides spending habits and if you use target, walmart or Amazon apps they already track and sell your habits. Bottom line: DONT WASTE YOUR TIME.
I don't care too much for this app because it's so specific. You have to buy a specific item in a specific size in a specific store to qualify for the cash back. I did an online order through the app and was supposed to get a $5 bonus. I met the timeline of the bonus and all the requirements and yet Ibotta never credited me the $5. I contacted customer support. It took over 3 days for them to respond. They asked for more details. I provided those to them days ago and still no response and no bonus credited to my account. If they are going to advertise a bonus they need to make good on it.
I pick out items I want to buy or will buy in the near future. I shop and get money for that, I link my stores to Ibotta and no hassle.
I have used Ibotta for so many years, I really don't remember why I chose it, I was newly married and looking for ways to save money.
I've been using IBOTTA for over a year and have made well over $100 with just buying what I need then scanning receipts. It's very simple I just sometimes forget to go and add items from all my different stores but I'm so glad someone invited me to try.
Easy app to load or fetch money, while shopping for goods.
Is the best app.
Shops are easy to scan and show which bar codes match. That is awesome 😎
Quickly handled.
I was a referral from a coworker. So glad I did.
Just shop scan and enjoy money back. What can you say about free money except great service.
They deactivated my account due to timeing glitches in their system, they ibotta workers seem and corrected my issues yet they deactivated my account because of the flags their glitches that were fixed caused. Terrible, no explanation at all. Other than we just decided to because we can. Lazy and terrible customer service. Don't blame users for the poor ability and lacking a of the app you created!
It took me so long to finally sign up and see what all the chatters been about. The name Ibotta is being said so much I was starting to roll my eyes anytime I would here the name. So finally I made an account and yes now I can clearly see what all the fuss and muss is about! Hope the is one of those platforms that withstands the test of time!
Tip for consumers:
If you love what your doing you'll never work a day in ur life.
Products used:
I'm using their product for the money...
Cada vez que he tenido un problema con alguno de mis reembolsos el equipo de Ibotta me ayuda.
I started using this app service because every single penny matters to us. My husband is disabled and I take care of my 85 year old mother. Money is tight. At first I had no difficulty with the site, I bragged on it to everyone. Now tho, every time I shop I have to open a case. I am severely auto immune. Going into a store, honestly I may never get to do again. I have to rely on grocery pick up. So I pick up my order and wait and the next day I'm still waiting. I open a case and most the time I get the reply of I need to make copies of everything, scan barcodes, resubmit. I've uninstalled and reinstalled tried all I can. Finding the rebates is my job…. I click on them as directed. It is your job to honor those items with the points. I feel like I am beating a dead horse. Yes deactivate me. When leaving a review I will be just as detailed, polite, and thorough as I have been with you
This app is great but without explaining anything they deactivated my account i was enjoying using it i would appreciate if they help with and try to solve the problem wst i did wrong and activate my account again. Thanks
This company is the most unscrupulous bunch of theives/scammers I've ever run into. They promise you rebates, but produce only headaches. At first you will do the work for a few dollars, for the time you spend it is less than minimum wage, then all your rebates disappear and you will have to reshow your reciepts(which they say are too dark or too light) and then you have to prove the rebates was available with a screenshot because they can't see it on their end. Bunch of theives with customer service trained to be as rude as possible. Can I give a negative 2 stars?
This app is not worth your time, I had $320 in there and they deactivated my account. Said it was under audit Then they close it. So I lost the $320 and they get to keep the money and still get the money from the manufacturer. What awful app. So just be weary of this app.
I love Ibotta. I recieve cash back on item I would already purchase. These even link all your accounts to download your receipts for you. All you do is add the item you will purchase ahead of time and submit your recipes.
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Hello, We are sorry to hear that you have yet to receive your earnings. Can you please update your review with the ticket number of your request and we will further investigate this for you. Thank you.