Ibotta has a rating of 4.0 stars from 3,764 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
I love using Ibotta when shopping for my groceries at places I love like HEB and Sprouts or for beauty, health and hygienic products like at Walgreens. I can easily apply store coupons for extra savings and still get money back from Ibotta! Today I hit a savings of $50! Their customer service team is attentive and helpful if you need them and the best part is I can get also get my orders delivered or pick them up curbside all according to my schedule. Give it a try and use this referral code SHDSNPQ
It is very difficult to get points. It rejects a lot of pictures of receipts but it's nice getting points for products
This get giftcarfs
Ibotta can be a lot of work and if you don't read the fine print you can buy the wrong product and get nothing for it. On the other hand I love the free money that you can get from getting things you would normally purchase anyway.
I have used Ibotta for years, at least three. This year I really started to use them alot. I have ran through about 1500. 00 this year in rebates and as the year progressed, the service slacked. I have constantly in the last month had to put in multiple tickets to get things fixed. Last straw was an order with 36 offers, 3 bonuses, etc. They missed 6 offers and 3 bonuses and when I put the ticket in, two days later I am still short all but one of them. The company agrees to pay rebates, but then systematically makes it impossible to get your money. Once or twice is understandable, but 1 out of 6? I did 140 plus offers this months, 1 out of 6 adds up. I will not be using them in the future, because the time and energy to get the company to honor their agreement isn't worth it. BEWARE of this APP.
Tip for consumers:
Don't use Ibotta!
They denied my rebate. Said it couldn't be found on receipt. Wrong. It is clearly on there. Be careful of the stores you go to and the type of phone you have. Why you just cant scan your receipt like at some stores? At others you have to take a pic of it. And my receipts are LONG and they never can read. Makes it problematic. It needs to change because people are buying things they think they have a rebate on and they are not.
I was able to get my account up to $70 in earnings and then when I attempted to withdraw them they deactivated my account with no warning or reasoning. I emailed the company multiple times to figure out why. Finally I took it to BBB and then I got a response from the company. They stated I submitted the same receipt more than once. ( I may have buy accident, I grocery shop quite a bit)Also told me that one or more of the receipts where used by a different account. Again, my husband could have by mistake picked up one of the ones I already submitted. We both had an account and would alternate receipts to submit. But instead of warning us like a lot of the other apps do. ( Receipt hog, coinout) They tell you, this has already been submitted we can not accept it and that's the end of it. NOT with Ibotta, they will just deactivate your account without speaking to you first and keep your earnings.
So my friend just suggest me this app for grocery cash back. So im so love it, it very easy to get cash back and also i can get cash back for online shopping too. And i didnt see any cash back app better than Ibotta. Love it
I would recommend everyone to use the app. It is so great. I am shopaholic and spend a lot of time shopping around my local stores. Thanks to ibotta, I save a lot. I am so excited that I know this app. The best app among cashback app I ever know.
I seem to fight for almost every penny I earn. I have to contest so much.
This has happened 3 times to us. The first time we didn't notice how much we had in our rewards, we thought we had $20.25. The app logged out itself. We tried to log in, the password didn't work. We then reset the password. We use the new password and still it wouldn't let us log in. After 2 days we were able to log in with the new password and the total reward was reduced to $11.
I was missing cash back so I contacted Customer Service and they were very prompt in correcting the issue.
Quick and very efficient
A friend recommended it
Apps is difficult to use, credits disappear before I can upload a receipt.
Can you only upload one merchant. I wanted to upload a credit for mikes lemonade on a target receipt. I hit the plus on the mike's but then I could not find Target. Now, both Mikes and Target are not available so I don't get the credit. I specifically went to target to get this credit and now it is not there.
It was solved in seconds. Thank you Jan and Ibotta.
Thank you Ibotta, it's been a huge help to my family what I make here through bonuses and cash backs.
Hannaford purchase. Only picked up 3 boxes when I bought now
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Great customer service when I needed help with a missing rebate.
Great customer service! Lets me know if I missed any cash back offers. Thank you very much!
My daughter told me about Ibotta
I signed up with Ibotta and forgot the number I used because at the time I didn't have a working phone. I used WiFi and the app "textplus" for a phone #. I used every number I could think of and it still won't verify. I emailed support and they said they have to verify my old number to replace with a new number. I have $27.40 in my account and they refuse to let me verify my identity in any other way. I want my money.
When I was first told by my grand daughter all about Ibotta I thought, yea free money I bet there is a catch. So I tried it because she was so excited about it. She was right I love it and love the free money I get back and get the groceries. Try it you will like it. Here is a code letting ibotta know you read this. ORUJHYR
Tip for consumers:
just read the directions and pick in store or curbside whatever the offer states.
Products used:
food
They deactivated my account just because I helped my parents create their ibotta accounts using my emails, which were two different emails that were different from the one I use for my ibotta. I even used their own phone numbers and paypals to create their accounts. I also tried withdrawing my cash, which was over $100, way before I helped my parents create their accounts and ibotta didn't let me. Customer support has also decided to end conversations with me. They have no excuse for the $#*!ty actions they've been doing to their users!
Tip for consumers:
Don't even waste your brain cells on this bull$#*! app. It won't be long until they get taken to court.
I would like the.50 credit. I should have gotten $1.00, not.50
I like it. But it doesnt work sometimes.
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Love the app - but really love how helpful customer service is!
Good but need new items added seem like same items lately
I bought another Raid refill. It is on my list, it is on my receipt. Yet, it won't recognize it for the $5.00 refund.
Other issues with unrecognizable codes.
Y'all take care of the seller & buyer. I appreciate that.
The app is easy to use however the products that are being offered are not as good as they used to be.
I have uses this app a long time.
I had set up an account a couple years back but just recently got back on track with it. The possibility are endless. It's very fun to see just how much you can save in one shopping trip.
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Hi Donna! We appreciate your feedback and sent you a private message to address your concerns. Please reply to our message if you have any questions or would like further assistance. We're here to help!