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Ibotta has a rating of 4.0 stars from 3,758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
I have found so many ways to get cash back. Just making everyday purchases has resulted in significant cash back. I am so glad that I came across this app.
Missing cash back that was quickly resolved.
I chose Ibotta hoping to get cash back.
I appreciate your help always, it was great and smooth
No offers for produce. Literally the most important food item - fruits and vegetables and there aren't any discounts or rebates for it. The products on sale are always expensive and weird. My closest stores aren't included so it just doesn't work for me any more.
When I go shopping now I look at Ibotta on my phone and when I purchase the items that I planned on buying I see where I can get cash back.
My daughter signed me up about 2 weeks ago and I have already earned over $50.00 this is fun hey if you are purchasing the items anyway might as well earn money back.Now I’m glad she got me into this.I totally love Ibotta.
I've gotten several tiny cash awards back for $.20,.50, etc. I'm grateful, don't misunderstand, but what causes me to get these? Thank so much
I used it many years ago when it was a shadow of what it is now. I used it infrequently & didn't make too much, but the awards were also nice, considering how couponing has changed over the years. I'm enjoying it very much now; still not making a lot yet, but enough for the work I'm putting into it. I'm still in the learning phase. However, as soon as I learn more about the timing of the offers and how long they're active, I'll be doing even more rewards. I used to think the small offers weren't important, but now I see the light. They all add up. Thank you- it's fun!.
I truly appreciate when you're team informers me of missing cash. Every penny I save it adds up
I'm scrolling through the products before I go shopping! I didn't even realize that I needed to use this app!
Recommended by my daughter who told me how it works and how I can get gift cards
I have trouble getting cash back from chewy but all in all this is a great service
No response
My sister told me about it
I'm having fun with this app and already got gift card back!
My daughter suggested that I try it
I bought a mattress and tried to use ibotta so I could get cash back and it would not work. I have looked for email address so I count sent in a picture of my purchase but can't find anything
Thanks for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you!
This is the easiest way to get extra money. You really don't have to do a thing. Shop as usually would and it just adds up. No set amount has to be met to make a withdrawal. Love this!
My daughter introduced me to it and i am so grateful i've been using it.
I have had a few issues in the past,and the customer service has always responded quickly and with explanations to solve the issue,I am happy I have this app It has helped get back a little on groceries crazy prices.
There is muti times scan receipt, but you have to scan the upc# also off package so you can get credit on the purchase..
Great deal$ back purchases
The site is easy to navigate. Saving money has never been simpler!
It was recommended by a friend.
They are always able and willing to help me out with any help I need. They are always very professional about everything and are very courteous.
I was supposed to get 6% on purchases at CVS yesterday and couldn't get your App to even recognize C VS yesterday and today I always push shop b efore and was supposed to get 5 % off atCVS and 1 % at Walgreens I could take a photo. But your site said nothing came up. So I am about to give up...I see something worked today but couldn't take a picture of the receipt
To save money
Thank you for sharing your feedback with us! We have contacted you directly and are excited to help you. Please take a moment to review your messages, and if you require any more assistance, feel free to get in touch. We appreciate your cooperation!
Emailed about an offer not getting clicked when I was in a store with bad service. They reviewed my account and solved my issue! Fast service, pleasant response, and truly care about the people using their platform. Good job Ibotta team! Keep up the good work!
Your Any Bar offer as usual is screwed up. Every time, and I mean every time I enter a receipt for 2 drinks each item you credit me for one! Every time! Then I have jump thru hoops to get you to do it right! Why is that!?!?
The issue was was solved as always. The question is; why did I have to go through this every single time I do it?
Nothing yet. Just did it,
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I bought 10 Yoplait yogurts that you can clearly see on my receipt and you still asked me to scan every single one of them to get cash back. Not kosher
I wanted to earn money back especially when groceries are so expensive
Hello Irmgard! We hope you're having a great day. We appreciate your feedback and have already contacted you to help resolve the issue. Could you please take a moment to check your messages? If you need any more assistance, feel free to let us know. Thank you so much!
Love getting money back using ibotta. Need to review items available before heading to store
It clearly show I bought two drinks and you gave me credit for only one.can you please fix this for me.thank you and have a great day
Bought two drinks should get 8.00 back.thank you
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I had 2 receipts...one for ibotta and one for Walmart cash...the poise from my ibotta rebate was put on to Walmart cash and the rebate for Walmart cash didn't get credit...
They won't give a straight answer yes or no to the rebate...it's just a bunch of confusing rules...
They have good rebates but since Walmart cash came along it has been messed up...they pick and choose where the rebates go...
A friend told me about Ibotta and sent me a referral link. At that time she had redeemed over $600. I wasn't sure how much or if I would earn any cash to redeem. Using this app for my grocery shopping has earned me over $60 to date. Thank you Ibotta!
Referred by a friend.
It's very simple to use the Ibotta app! It's a great way to earn a little bit of money back for buying groceries.
It is very easy to use the app
I acrue money every week on products I buy anyway. I enjoy trying new products also, with a discount, it's an incentive. If I find I'm missing money from a rebate through Ibotta, they are quick to gather all of my info and give me the rebate. Thanks Ibotta for saving me money!
I don't like being forced to buy products that I don't normally buy to get a discount.
Never turn away rebates.
Thank you for providing your feedback! Unfortunately, we cannot guarantee that specific offers or bonuses will be available to every Saver. We try to mix up our offers and bonuses so they are achievable for everyone, so stay tuned! We have documented your feedback for the appropriate team. Thank you for leaving an honest review!
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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Hello Jennifer! Thank you for sharing your feedback with us! We have sent you a private message to discuss your concerns. Please don't hesitate to respond to our message if you need any clarification or additional support. We are here to assist you with a smile! Thank you for taking the time to leave a review and have an amazing day!