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Ibotta has a rating of 4.0 stars from 3,759 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
Advised me via email I had an additional earning that I needed to go add onto ibotta app, found it and got additional $$ on an online purchase, thx
Easy to use most of the times
I have a problem. Anna Marie very helpful! I'm satisfied.
I've been a member for several years and have gotten over $500 back, just by using the Ibotta App!
No issue, problem solved!
A friend invited me.
WOW a whole dollar bonus if I complete 3 offers in 3 days! How generous
Did not see offer and you advised me of it. Thank you
Super easy and well worth it. Just choose, shop and scan. Works with tons of stores.
Ibotta has great offers, it's easy to use, and has superior customer service.
I contacted customer service because I didn't receive credit for an item on my receipt recently. They were on top of it! I received the proper credit in less than 24 hours. I have now earned over $1,000 since I started using Ibotta. They are the best!
I chose Ibotta because my daughter said it is the best! She was right. I am very happy that I did.
I had contacted Customer Service and my issue was promptly addressed. Every person with customer service that I have dealt with has been very kind, knowledgeable and professional in our interactions.
I love when Ibotta finds an item on my list that I didn't see. Very honest! I enjoy using Ibotta especially when I can get money back on items I buy!
I have been using Ibotta for several years since a friend suggested it to me.
Ibotta is an app that I have been using for nine years now and I have always been treated fairly whenever I had an issue. Thanks for giving excellent customer service.
I recently contacted Ibotta with missing cash back for a deal. My experience with Ibotta customer service is pleasant. They solve the problem quickly.
Quick and easy customer service. I recently contacted Ibotta with missing cash back for a deal. My experience with Ibotta customer service is pleasant. They solve the problem quickly.
Best App interference compared to similar apps. The deals are plenty and correspond with my shopping habits. The customer service is helpful, fast, and easy to follow.
Hi Quyen! We’re thrilled to hear about your positive experience! Thank you for taking the time to share your feedback.
Really appreciate the notices that I missed something. Always love to save money
Earn money back
Would appreciate longer receipt time but overall.it usually works okay.
I just submitted a Kroger that had 10 Yoplait yogurts /receipt expiring today/wasn't Yoplait yogurt on there? I got an email saying nothing.
Thanks for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you!
I love using ibotta, is easy to use and you get money back.
Good
I really enjoyed and money savings it's helped lot. Thank you.
It’s easy and smooth . I got missing cash back.
My friend told me about Ibotta.
Love shopping with Ibotta! The app is easy to use and there are so many purchase items that give you the opportunity to earn cash.
Friend recommended and the fact it gives you so many purchase choices. Everyday day items and also cash earned is well worth the time.
I am very pleased with everything about Ibotta.
The cash back is almost instant and the offers are at places where I shop already and for things I already purchase.
They fixed any issues very quickly and if I wasn't eligible for the cash back they explained why.
Saw good reviews
Most of the time I would have bought the item anyway. Sometimes I choose a certain size or brand just the money.
A neighbors daughter told me about it
Agents were very responsive and resolve the issue quickly. Also got a friendly feeling through the correspondence
I love getting rebates on products that I would buy anyway. I make my grocery list using the rebates available in the app. After shopping, I upload the receipt to the app, and receive rebates on some of the items that I buy. I can use the money for gift cards, or deposit the cash in Paypal or my bank accoung. It's a great program.
I love getting rebates on items that I purchase anyway.
Easy to use just check to item and scan the receipt to earn cash
Friend referral
Purchased items needed with excellent rebates and received a $5 bonus. Some items on ibotta were not available in our local stores.
I enjoy earning rebates and bonuses.
It has suddenly become very difficult to withdraw my money
Savings on food
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The issue I had was resolved very quickly without any issues.
Easier way to make money doing something we do everyday!
Only app I know like it.
Gain trust and grow your business with customer reviews.
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Hi Sandy! We appreciate your honest feedback and apologize for any dissatisfaction you may have experienced. Unfortunately, we can't promise that everyone will have access to particular offers or bonuses. Our goal is to offer a range of opportunities that are achievable for everyone. Your feedback is greatly appreciated and will help us improve our services.