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Ibotta has a rating of 4.0 stars from 3,759 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
I will contact other people to use Ibotta I love the service and earnings
Great job
I check to see what items are listed to receive money off. I don't have to clip coupons. It's easy to click on the purchase to be redeemed.
Easy to save money on purchases.
Put in a ticket for missing cash on a linked account and the matter was handled very timely
Had to resubmit receipt twice & rescan items several times. Very time consuming & annoying, especially when I have to get the items out of the cabinet and return them back after scanning.
It’s as if the person checking the receipts and items are not being very thorough.
Recommended by a friend
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Once again I was not properly credited for two multiple items at Safeway. The Safeway receipt now lists multiple purchases of the same item in the same line, with the numeric indication of the number of items. Receipt submission does NOT get this right, despite my scanning each item purchased. I requested the missing cash back following procedure in the app, again scanning each additional item as requested and approved. Yet, even the review does not give me the credit earned. Once again, I have to go through the process of requesting the additional money owed, first going through the ridiculous routine with the unintelligent Chat bot. IBOTTA, FIX THIS RECURRING, FRUSTRATING PROBLEM!
I have been using it for years, but this problem is not getting better, and it is beyond annoying.
I use ibotta weekly. I have gotten back over $400.00 since becoming a member.
My email address was wrong and they fixed the problem right away
I love that I can earn cash back on items that I always buy.
Did not receive cash back on an item and I was credited immediately without question. Then I realized that I was suppose to purchase 2 of the items not one.
Easy app to use and love earning cash back
Quick response from customer service representatives
confusing at first
I didn't have printed receipt only emailed one. The store printed for me on paper. Ibotta accepted it. Than you.
They granted my rebate although I did not have original receipt, only email.
Ive been using Ibotta for a few years. Very happy with it.
Great way to save on things you need I just wish the site would recognize when I buy 2 of something an count it
To save money on what I need
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I am disappointed with this application because I do not want to give me all my renewal and it is not the first time, when I make a big purchase of cosmetics I always lack my renewal
Because they put good offers but lately I'm not liking it anymore
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I was missing cash back and everyone was so helpful and kind! Thank you!
I had a slight delay in my credit but Ibotta responded quickly to my complete satisfaction. I love using Ibotta!
I enjoy using ibotta because it is like using coupons but easier. There are very few coupons now and most of them do not apply to me.
It is fun, and you learn about new products.
Same products listed all the time. No new products.
Save money.
Thank you for your feedback, and we're sorry our offers have not fulfilled your needs! We're continually partnering with additional brands to release new offers, and we encourage you to stay tuned! Here are instructions for getting your favorite brands on board with Ibotta: http://bit.ly/IBAddFavorite. Thanks again for leaving an honest review!
I have earned a lot of savings over the years! If I have had any issues, they were quick to respond and correct the mistake.
Generally I like the Ibotta app, but having to ask about missing cash back is a pain.
I haven’t heard back yet, but in the past it’s been a positive experience.
I like the cash back incentive to try new products.
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Typical application bugs but the customer service team makes it right.
Sometimes the app doesn't recognize things that it should, but the Ibotta team has always resolved my concern!
Te ayuda a ahorrar y el servicio al cliente está increÃble responden muy rápido y resuelven rapido cualquier inconveniente despejando tus dudas.
I have been using Ibotta for a few years without any issues total Earnings around $400 I will definitely continue to use the app, also referred a few people with no issues.
I chose Ibotta because I can earn a little extra money for myself.
It is very rewarding...and savings and savings...savings... savings and more savings...!
very good.
I've not Been with Ibotta very long but it has been difficult for me to submit my Kroger Recipes. Is there anyway to hook my Kroger card into Ibotta like my cvs card is I believe
My Daughter and her boyfriend suggested it
Thanks for your review! We have sent you a message directly to help resolve this issue. Please check your messages and let us know if there is anything more we can do to assist you. Thanks again!
Persil laundry detergent 100 oz. Not had any problem except for the past couple of weeks.
Thru a friend's suggestion.
We appreciate your feedback and sent you a private message to address your concerns. Please reply to our message if you have any questions or would like further assistance. We're here to help!
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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Hello Marge! Thanks for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you!