Ibotta has a rating of 4.0 stars from 3,759 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ibotta most frequently mention customer service, gift cards, and great way. Ibotta ranks 5th among Discount Shopping sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
In less than a year of using Ibotta I have earned over $500 dollars. It's easy to cash out your earnings, set up your shopping trips either in store or online. I don't know why anyone would not use this program. Great care and response from customer service. It's $$$ in your pocket for buying brands and products you use. Try it!
My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.
Lifetime earning $1053.00! Been a member since 2016 I think. You got to work at it but cash back on the things you buy anyway? Why not! Great deal.
Usually by email but always get my ? Answered.
Easy to use and navigate.
I keep trying but have little luck getting receipts to show up on Ibotta. I have tried since December and this is first one for almost 2 months. At least 10+ and Ibotta couldn't read them.
My daughter
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Ibotta teda el rembolso muy pronto y puedes usar una tarjeta de regalo al instante
Me resolvieron el problema muy pronto
Porque tengo ganancias al instante
Anytime I email the care team they take care of it swiftly which is much appreciated. Thank you, Kim.
They always take care of the problem quickly, which is great.. thank you Kim
* Ibotta attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
So far it is very good,I recommend it to all my family & friends
Because I want to save and earn
Keep up the good work!... Thankyou! Thankyou! Thankyou!
Cuz you guys are awesome!
Sometimes miserable to go thru the process of getting help in missing cash back
I don’t want to type info to a robotic customer service.
My friend encouraged me to use this app
We appreciate your feedback and sent you a private message to address your concerns. Please reply to our message if you have any questions or would like further assistance. We're here to help!
Withdrawing cash can feel like pulling teeth. Especially when you're finally ready to redeem the cash for a specific reason and it doesn't work! Also, check the privacy section, they will automatically sell your information if you don't change it!
They no longer are partnered with Meijer (wish they would bring it back) But Walmart has easy pick up ordering. You need to make sure you have the right quantity and sizes, otherwise don't be afraid to submit a ticket. Very helpful around the holidays to get meals cheaper.
Just used for the first time. Seems to be rather user friendly. Earned over 13.00 first trip to grocery store. Nothing purchased was off my normal list. Looks like all my coupons will be in one place. Can scan every item to see if a deal is available than select to your list, checkout, scan your receipt and all done. Was at Walmart, do not have loyalty card as cost does not save me enough. Interested to see how my Food Lion Card works next week.
I've tried literally tons of online, so called "money saving" apps. I've never been able to get cash out and it is discouraging. For someone who is living paycheck to paycheck and lost their home every penny counts. In just one week with this app I've managed to cash out over 40 bucks! To some people that may not be much but it's dinner on the table and gas in my car. Thank you Ibotta! If you don't like money then you won't like this. And it's easy as heck to use too.
Products used:
Food, health care, pet food
I love Ibotta, and figured it out pretty quickly. The only thing that kinda sucks is my bonuses are usually ridiculous. Like buy 40 "unique" items and get a dollar, or no bonus offered at all. Plus there is an "in crowd" which is random, and they get all these extra incentives and cash back that the rest of us never see.
Makes me a little bitter. Ha.
Had a problem with an Ibotta redemption issues. Received a quick reply that was exactly what should have happened.
I've saved almost $100 with Ibotta the last couple of months! Once you learn it the ropes, it's pretty easy and fun. Remember to just buy what you need though! I don't like that it doesn't automatically find my rebates when I take a picture of my receipt so make sure you add them manually before submitting. My favorite thing is that you don't have to get a specific gift card like Starbucks or Amazon with your rewards - I used my rewards at Kroger today to buy groceries we actually needed! And got a little rebate for doing that as well.
Tip for consumers:
Only buy what you already need or you’re not really saving any $!
Products used:
Coupons
My granddaughter talked me into signing up for Ibotta. She uses it all the time and saves so much money by getting cash back from purchases she's made. I was skeptical at first because it sounded like one of those things where if it sounds too good to be true, it probably is. But I was in for a pleasant surprise, I got almost half the purchase price back on my very first purchase. I got my Thanksgiving turkey absolutely free, plus a lot of other sides to go with it. I have already sent my niece an invite and she is going to join, and I encourage anyone else who is skeptical as I was to try it, you won't be sorry!
I have used Ibotta for almost two years and I have had only one issue with not receiving cash back on an online order. When I opened a ticket they were very prompt in response and they corrected my cash back and even found items that I missed myself. I average $80+ a month using the app! If you do it right, you can earn some great extra pocket money by doing what you already do anyway! It's awesome!
Tip for consumers:
Always go to app and find the store you are about to walk into, see what offers you can add for cash back there. You could have been buying it already, or now you want it because you seen what cash back you can get from purchasing it! Either way, it's a win-win. I am now starting to go shop in the app at stores I haven't before to see what deals I can get on items I otherwise couldn't afford, it's an awesome perk for doing what I already have to do anyways, shop!!
Products used:
Cash back for shopping at my fave stores
I have been using Ibotta for several years. I have earned nearly $500 so far. Today, I made $10 in bonuses on top of the $20+ in rebates! Anytime I have had an issue, they are quick to resolve it and don't make me jump through hoops like some other sites.
Ibotta is easy to use and the money back is great! You have to check the app often for offers but it's worth it!
I contacted customer service about missing funds. After answering their questions they quickly fixed the issue and added the money to my account.
Every penny you make back helps! It's great to be able to turn what would be wasted cash into a gift card.
I do like using Ibotta, because saving money where we can is important to me. Ibotta pretty inconsistently applies clipped rebates for me though. There seems to always be items missing / no rebate applied. I used to take the time to reach out to ask for help with getting them applied, kept my receipts, but I just don't even bother anymore. I have my phone number & Hannaford account linked so that Ibotta is supposed to automatically know what I purchased, but maybe the old way of receipts and clicking yourself what you bought and what you expect a rebate for is a better method?
Tip for consumers:
Clip rebates ahead of shopping, expect that some may work and some will not, so don’t buy anything you wouldn’t normally buy just because there is a rebate.
Products used:
Ibotta rebate app
Honestly I do love this app, at first it can be a little hard to reach the $20 minimum to be able to cash out, but it gets so much easier. It helps a lot with linking any and all of your shopping account like Walmart, Amazon, etc. So that way you don't have to worry about submitting your receipts on time. This app is good for people who can be a little patient and not expect money right away.
I really enjoy searching this app before I go shopping. Whether its in store or online. To make sure not to miss a great deal. I never doubted this app to be true. But is has shown me its more true than the rating I thought of it. It has all your favorite shopping stores and great cash back offers. Some of the products are free. So when you add them to your list and purchase them, scan your receipt, the money goes right back in. And they always provide me my dollar back on any purchase coupon back. Thank you so much ibotta! Everything is really free for Thanksgiving as listed
There are very few things I normally buy that I can use this on.
Wanted to save money on groceries.
Hello Cindy, Thanks for your feedback! We've reached out to you directly to address the issue. Please check your messages and let us know if we can assist you further. Thank you!
Love Ibotta! I just buy the things I'd buy anyway and I get cash back. It's simple and awesome
Sometimes the offers don’t go through the scan. You do have to watch your receipts. Most of the time it’s really easy to get the offer validated
Tons of deals. I don’t have to wait to get my money and they just transfer it to my bank account.
They are always very fast to respond to your questions and concerns amd always do their best to resolve your issue.
Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Hi Nan! We have sent you a private message regarding this issue. Please let us know if you have any additional questions.
Thank you for your review, have a great day!