• ic cases

ic cases

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Overview

ic cases has a rating of 3.0 stars from 17 reviews, indicating that most customers are generally dissatisfied with their purchases. ic cases ranks 68th among Mobile Accessories sites.

How would you rate ic cases?
Top Positive Review

“Why so many people think iColorCase.com is a bad online...”

Jayne R.
2/8/13

Why so many people think iColorCase.com is a bad online store? Why so many rumors around this website? Really want the truth. As for a loyal customer, really sad to hear many fake news about iColorCase. Extremely those rumors are wrong misleading information, seems some people use the mean method to defame this well – established online store. For me, I totally don’t believe that rumors. Once I have already bought items from them. Their products are in good quality, also the after customer service. I really don’t know why so negative feedback and reviews for it? Really puzzling, as a wise customer, I think maybe the competitor marketing tool. Anyway, still support this potential and good online store.

Top Critical Review

“Definitely agree to Jersy!”

Keith W.
1/27/13

Definitely agree to Jersy! My purchase is a gift to my girl. Item arrived with at least 1 dozen crystals missing, glue stains everywhere, the main white flower was hanging off, plastic case was full of fingerprints and foggy. It looked horrible. Just nasty and I paid this scam for 100 bucks, I much regret not to paid 50 extra bucks to another brand! Although my girl didn't show how disappointed she was, i was really frustrated as you got me a trash for that price. You guys are HORRIBLE. Give me a reachable email contact! If you keep playing semantics, i will take this further!

Reviews (17)

Rating

Timeframe

Other

Thumbnail of user keithw17
Hong Kong
1 review
2 helpful votes
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January 27th, 2013

Definitely agree to Jersy!

My purchase is a gift to my girl. Item arrived with at least 1 dozen crystals missing, glue stains everywhere, the main white flower was hanging off, plastic case was full of fingerprints and foggy. It looked horrible. Just nasty and I paid this scam for 100 bucks, I much regret not to paid 50 extra bucks to another brand!

Although my girl didn't show how disappointed she was, i was really frustrated as you got me a trash for that price. You guys are HORRIBLE.

Give me a reachable email contact! If you keep playing semantics, i will take this further!

Thumbnail of user janb1
Hong Kong
508 reviews
1,295 helpful votes
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November 2nd, 2012

Site should be avoided. Total lack of company information or company name, even no information what country the operate from.

From their WHOIS you can see that the site has an anonymous registration, which does not build confidence either:

http://whois.domaintools.com/icolorcase.com

There are a few copyright infringing items too.

Thumbnail of user icolorc
icolor c. – ic cases Rep

Dear Customer,
Thanks very much for your valuable comment to us. We are sincerely sorry that we didn’t discover the comments timely to respond to every valuable customer.

We greatly encourage and welcome every customer to leave comments or issues about our service to get immediate response from IColor in IC. Official Facebook Fan Page

http://www.facebook.com/icolorcasecom,

Or http://twitter.com/icolorcase

It's always our pleasure to receive feedback shared with the team. Your valuable feedback is highly appreciated and motivating us to continuously improve our services and products to enhance overall customer experience.

Thumbnail of user jayner
Canada
3 reviews
8 helpful votes
  • Send Message
February 8th, 2013

Why so many people think iColorCase.com is a bad online store? Why so many rumors around this website? Really want the truth. As for a loyal customer, really sad to hear many fake news about iColorCase. Extremely those rumors are wrong misleading information, seems some people use the mean method to defame this well – established online store. For me, I totally don’t believe that rumors. Once I have already bought items from them. Their products are in good quality, also the after customer service. I really don’t know why so negative feedback and reviews for it? Really puzzling, as a wise customer, I think maybe the competitor marketing tool. Anyway, still support this potential and good online store.

Thumbnail of user amyc25
China
1 review
5 helpful votes
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November 2nd, 2012

Pretty Awesome even with a fingerprint. I do love the colors and design of this iPhone case, very elegant in appearance, but the jewels will simply not stay on. And there was a very obvious fingerprint in a glue smudge right across the bow ribbon... All that said, it was still a good price for something so lovely, and the fingerprint isn't noticeable at a glance. So I might use it for special occasions. Would buy it again from icolorcase.com.

Thumbnail of user icolorc
icolor c. – ic cases Rep

Dear Customer,
Thank you for taking your valuable time to write a comment to us. Recently this reviewing site has come to our attention and we are sincerely sorry that we didn’t discover the comments timely to respond to every valuable customer.

We greatly encourage and welcome customers to leave any comments or issues about our service to get immediate response from IColor in IC. Official Facebook Fan Page

http://www.facebook.com/icolorcasecom, or http://twitter.com/icolorcase

It is always a pleasure to receive feedback which will be shared with the team. Your valuable feedback is highly appreciated and motivating us to continuously improve our services, standards and products to enhance overall customer experience.

Thumbnail of user lilyw7
China
1 review
8 helpful votes
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November 26th, 2012

Although on the second week, a rhinestone fell off and maybe two total by now, so far it's held up quite nicely even though I dropped it twice since I have received the case. icolorcase.com does't let me wait too long to get it. Very pretty. I have the white iphone so the silhouette is nice. It also comes with screen protectors or extra rhinestones. I would definitely place another order again.

Thumbnail of user icolorc
icolor c. – ic cases Rep

Dear Customer,
Thank you very much for taking the time to write about your recent experience at IColor. Our goal is to always exceed our customers’ expectations. We are glad for your satisfaction with our products. We really appreciate your feedback about the service.
We will look forward to your next shopping in IColor.

We welcome every customer to leave comments or issues about our service to get immediate response from IColor in IC. Official Facebook Fan Page

http://www.facebook.com/icolorcasecom,

Or http://twitter.com/icolorcase

It's always our pleasure to receive feedback shared with the team. Your valuable feedback is highly appreciated and will motivate us to continuously improve our services and products and enhance your shopping experience.

Thumbnail of user edwardc19
China
1 review
10 helpful votes
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November 17th, 2012

The item is very cute and I love it! I got my case in 5 days after i placed the order from icolorcase.com.The case looked very good and it is exactly what I had seen in the picture. The only reason I am giving them 4 stars instead of 5 is because yes the case fits my phone but is a little loose and not snug enough. Other than that I really love this case! Great purchase!

Thumbnail of user icolorc
icolor c. – ic cases Rep

Dear Customer,
Thank you very much for your satisfaction with our products. We feel sincerely sorry that we didn’t discover the comments timely to respond to you. We will improve our service according to your review.

We welcome every customer to leave comments or issues about our service to get immediate response from IColor in IC. Official Facebook Fan Page

http://www.facebook.com/icolorcasecom,

Or http://twitter.com/icolorcase

It's always our pleasure to receive feedback shared with the team. Your valuable feedback is highly appreciated and will motivate us to continuously improve our services and products and enhance your shopping experience.

Thumbnail of user jersyc
Hong Kong
1 review
8 helpful votes
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December 3rd, 2012

This swarosvki case is HORRIBLE! It fell apart the next day and gets dirty very fast. Save your money please people. It is NOT worth it and took a month long to get my product. Wish I could upload pictures to here so everyone can see the crap I received! It was NOT as pictured and damaged upon arrival. Would not recommend this site to all of you.

Thumbnail of user icolorc
icolor c. – ic cases Rep

Dear Customer,
Thank you for taking your valuable time to write a comment to us. Every customer is welcomed to leave comments or issues about our service to get immediate response from IColor in IC. Official Facebook Fan Page

http://www.facebook.com/icolorcasecom,

Or http://twitter.com/icolorcase

It is always a pleasure to receive feedback which will be shared with the team. Your valuable feedback is highly appreciated, and we are ready to solve your problem in shopping from us. We are quite motivated by your valuable feedback to continuously improve our services and products to enhance your shopping experience for our products.

Thumbnail of user jamesg40
China
1 review
8 helpful votes
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November 11th, 2012

I bought a case for my gf. She says it is really cute, and she has received a lot of compliments on it. But it took 3 weeks to get it from Hong Kong.
icolorcase.com did a good job at the case but a bad job at shipping.

Thumbnail of user icolorc
icolor c. – ic cases Rep

Dear Customer,
Thanks for your satisfaction with our products. We feel sincerely sorry that we didn’t discover the comments timely to respond to you. We will improve our service according to your review.

Every customer is welcomed to leave comments or issues about our service to get immediate response from IColor in IC. Official Facebook Fan Page

http://www.facebook.com/icolorcasecom,

Or http://twitter.com/icolorcase

Your valuable feedback is highly appreciated, and we are ready to solve your problem in shopping from us. We are quite motivated by your valuable feedback to continuously improve our services and products to enhance your shopping experience for our products.

Thumbnail of user jessicas24
China
1 review
8 helpful votes
  • Send Message
December 2nd, 2012

I love the case, it got to me fast and all in one piece. It is one of my favorite cases. My only complaint is that within a week the gold around the bow and in the middle of the bow had turned to a red-ish color. Everything else I had no problem. Over all, I would say its a good buy. :)) I think i am going to order another one from icolorcase.com

Thumbnail of user icolorc
icolor c. – ic cases Rep

Dear Customer,
Thanks for your valuable time and your valuable comment to our service. We are sincerely sorry that we didn’t discover the comments timely to respond to you.Our goal is to always exceed our customers’ expectations. We are glad for your satisfaction with our products. We really appreciate your feedback about the service.
We will look forward to your next shopping in IColor.

Every customer is welcomed to leave comments or issues about our service to get immediate response from IColor in IC. Official Facebook Fan Page

http://www.facebook.com/icolorcasecom,

Or http://twitter.com/icolorcase

Your valuable feedback is highly appreciated, and we are ready to solve your problem in shopping from us. We are quite motivated by your valuable feedback to continuously improve our services and products to enhance your shopping experience for our products.

Thumbnail of user ariesw
China
1 review
6 helpful votes
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December 7th, 2012

So far so good. Great case and great price, although one of my little crystals fell off, I still rock it and I love it. It's so cute and exactly what I wanted. I get tons of compliments on this one. I would recommend this and icolorcase.com to anyone with style.

Thumbnail of user icolorc
icolor c. – ic cases Rep

Dear Customer,
Thank you for taking your valuable time to write a comment to us. Thanks very much for your favor for our products. We feel sincerely sorry that we didn’t discover the comments timely to respond to you.

We greatly encourage and welcome customers to leave any comments or issues about our service to get immediate response from IColor in IC. Official Facebook Fan Page

http://www.facebook.com/icolorcasecom,

Or http://twitter.com/icolorcase

It's always our pleasure to receive feedback shared with the team. Your valuable feedback is highly appreciated. We are quite motivated by your valuable feedback, in order to continuously improve our services and products and enhance your shopping experience.

Thumbnail of user emilys24
China
1 review
8 helpful votes
  • Send Message
November 5th, 2012

I bought two cases from icolorcase.com, one is for my sisiter, and the other is for me. Both of them have caught a lot of attention from my friends. Mine really is the cutest case I've ever known. Even with the gold on the bow a little faded, I still receive compliments. Anyway, the gold faded but still awesome.

Thumbnail of user icolorc
icolor c. – ic cases Rep

Dear Customer,
Thanks for your favor for our products. We feel sincerely sorry that we didn’t discover the comments timely to respond to you.

Welcome every customer to leave comments or issues about our service to get immediate response from IColor in IC. Official Facebook Fan Page

http://www.facebook.com/icolorcasecom,

Or http://twitter.com/icolorcase

It's always our pleasure to receive feedback shared with the team. Your valuable feedback is highly appreciated. We are quite motivated by your valuable feedback, in order to continuously improve our services and products and enhance your shopping experience.

Thumbnail of user maryl59
Minnesota
1 review
2 helpful votes
  • Send Message
January 29th, 2013

I tried to cancel my order within five minutes of ordering a case and they wouldn't cancel it and return my money. I was told it was already in production. I asked again to cancel and was told that if I didn't like it I could send it back and get a refund. I am mad at myself for not checking out this website and the reviews before I ordered the case. The minute I saw that is was in China I knew I was screwed. I received my case after a month and it is not worth 196 dollars. Not even close. I can buy the same thing at a kiosk in the mall for 15 dollars. All the rhinestones are on it but I am expecting they will fall off soon. I know that it is pointless to try to return it and get my money back. I am going to chalked it up as a expensive lesson learned. Unless you want to waste your money, don't order from them. This case is not worth the money.

Thumbnail of user emmal17
China
1 review
5 helpful votes
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December 17th, 2012

The case I received looked very good but it was not what I had seen in the picture. It doesn't look like the description on icolorcase.com. But it isn‘t a big deal. It is very cute. I received it in a few days and when I opened the package I was even given extra rhinestones!

Thumbnail of user icolorc
icolor c. – ic cases Rep

Dear Customer,
Thank you very much for taking your valuable time to write a comment to us. We are very glad to know your favor for our products. We feel sincerely sorry that we didn’t discover the comments timely to respond to you.

We greatly encourage and welcome customers to leave any comments or issues about our service to get immediate response from IColor in IC. Official Facebook Fan Page

http://www.facebook.com/icolorcasecom,

Or http://twitter.com/icolorcase

It is always a pleasure to receive feedback which will be shared with the team. Your valuable feedback is highly appreciated and motivating us to continuously improve our services, standards and products to enhance overall customer experience.

Thumbnail of user robw18
Hong Kong
1 review
8 helpful votes
  • Send Message
October 15th, 2012

Unluckily i was trapped by this fake, I found that they were stealing product photos from ultra-case.com and other cases companies. Just take a look at their product photo, the watermark is from their company but other genuine case provider. I didn't aware of that until i saw many complaint about this company on the web. I was regret to spend my money with a iPad case from them as the quality is poorly made and the order took one month to arrive. The company is based in China and you can hardly understand their English in any of their emails. DO STAY AWAY FROM THIS FAKE AND I DON"T WANT ANYONE TO BE TRAPPED AS LIKE AS ME!

Thumbnail of user icolorc
icolor c. – ic cases Rep

Dear Customer,
Thank you for taking your valuable time to write a comment to us. Recently this reviewing site has come to our attention and we are sincerely sorry that we didn’t discover the comments timely to respond to every valuable customer.

We greatly encourage and welcome customers to leave any comments or issues about our service to get immediate response from IColor in IC. Official Facebook Fan Page

http://www.facebook.com/icolorcasecom, or http://twitter.com/icolorcase

It is always a pleasure to receive feedback which will be shared with the team. Your valuable feedback is highly appreciated and motivating us to continuously improve our services, standards and products to enhance overall customer experience.

Thumbnail of user rebeccag10
Nevada
1 review
5 helpful votes
  • Send Message
December 19th, 2012

Very pretty even a rhinestone fell off

The design is really nice, I love it very much.
But there is a rhinestone fell off after three weeks.
I think this is ok for me, good site.

Thumbnail of user jamsw
China
2 reviews
11 helpful votes
  • Send Message
October 15th, 2012

The case I ordered is just beautiful! The quality is exceptional and I couldn't be happier with it. I show it to everybody I know! Thanks for your great service and excellent product.

Thumbnail of user icolorc
icolor c. – ic cases Rep

Dear Customer,
Thank you for taking your valuable time to write a comment to us. Recently this reviewing site has come to our attention and we are sincerely sorry that we didn’t discover the comments timely to respond to every valuable customer.

We greatly encourage and welcome customers to leave any comments or issues about our service to get immediate response from IColor in IC. Official Facebook Fan Page

http://www.facebook.com/icolorcasecom, or http://twitter.com/icolorcase

It is always a pleasure to receive feedback which will be shared with the team. Your valuable feedback is highly appreciated and motivating us to continuously improve our services, standards and products to enhance overall customer experience.

Thumbnail of user peterc32
Hong Kong
1 review
6 helpful votes
  • Send Message
November 5th, 2012

Think twice before you order from this company!

After using a different company prior to this one for my iPhone bling cases, icolorcase followed me on twitter. I decided to take a look at their products to see what girly cases they had on offer. I found one or two that were in my price range and that I actually liked. I then placed an order on one of them and my payment was taken successfully.

3 weeks later still no sign of the phone case. I then logged into my account and there was no record of my order in my order history. However, on my bank statement the payment had been taken. After long emails to the company, they claimed I hadn't placed an order, then in a following email they claimed my case had been lost in air transit.

They have said they couldn't refund my money due to my card expiring, even though I have a new one for the same account... but have now said to choose a different phone case (as the one I ordered is not available) and they will send it out to me. Who knows whether I'll actually get my phone case, I'm certainly going to try though!

THINK TWICE BEFORE YOU ORDER FROM THIS COMPANY!

Thumbnail of user icolorc
icolor c. – ic cases Rep

Dear Customer,
Thanks for your valuable time and your valuable comment to our service. We are sincerely sorry that we didn’t discover the comments timely to respond to you.

Every customer is welcomed to leave comments or issues about our service to get immediate response from IColor in IC. Official Facebook Fan Page

http://www.facebook.com/icolorcasecom,

Or http://twitter.com/icolorcase

Your valuable feedback is highly appreciated, and we are ready to solve your problem in shopping from us. We are quite motivated by your valuable feedback to continuously improve our services and products to enhance your shopping experience for our products.

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icolor c.

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