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Ideal Image

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Illinois
1 review
0 helpful votes
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Skin damage
April 4, 2023

During a hair removal laser treatment they've burned my right upper chic and resulted a dark spot size of a nickel. I was told that its ok it will go away in 6 months. After 1,5 year i contacted them and complained that its still there and they offered me some bbl wich wasnt free i agreed just to get rid of it, I paid and didnt see any result. Its over 2 years already i have a dark spot on my face which i cover every day with some make up. I dont even mention about failed hair removal treatment on my face wich was over $3,000.

Date of experience: April 4, 2023
Texas
1 review
1 helpful vote
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This is not a review of the treatment or any branch in particular but rather the business model. They will renew your contract yearly with NO WARNING. When you contact them they say they cannot and will not refund... then hang up on you. CROOKS, vote with your dollars and get them off the island!

Date of experience: April 20, 2022
North Carolina
1 review
3 helpful votes
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Ultherapy/coolsculpting
February 3, 2023

Total waste of money I took pictures before and after and it's almost been a year which they said on ultherapy that you would see results up to a year. Cool sculpting don't see any change also on a diet no results waste of money scam!

Date of experience: February 3, 2023
New Jersey
1 review
0 helpful votes
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Horrible customer service. Contract is pushed so fast there is no time to read. You sign with good faith thinking they are really wanting to help you look your best when in fact they only care about your wallet. So now I am fighting trying to get my appointment set up after they called and canceled at the last minute. They can't tell me when they even can suggest about looking at their books to find if there's any time for me to have my appointment. I just want to have my appointment get in get out I take a loss and get away from these horrible people. Someone made a comment about chasing these people out of town and that's exactly what should happen. Run away from them, very fast

Date of experience: April 26, 2022
Tennessee
2 reviews
6 helpful votes
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Several sessions and minimal results. A total rip off and should be considered a fraud for what they charge. Total waste of money. Staff very friendly and nice but the concept does nothing and should be called out for what they are doing. They are making a fortune for treatments such as this that have no results.

Date of experience: January 18, 2023
Washington
1 review
0 helpful votes
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The staff was very friendly yet the overall BBL facial treatment results I am unsatisfied. After paying for 4 pricey BBL treatments, I truly do not see any visual positive change, my skin looks the same. I would not recommend it.

Date of experience: March 6, 2023
Minnesota
1 review
11 helpful votes
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Cool sculpting!
March 11, 2020

I am 105 pounds with some Belly fat. I was told
I was a perfect candidate. Had it done twice and maybe tiny change if any. It did so little and It cost me 2,000! When I called and told them how disappointed I was they told me maybe I was to small! Be careful this does not work for everyone and you will be out a lot of money if it doesn't! They said they saw a change when I got checked I saw a tiny bit. To none My pants fit the same and my belly fat is still there! I am sure it worked for some but just disappointed it did not for me! The staff is great I just wish it worked for me!

Date of experience: March 11, 2020
Minnesota
1 review
1 helpful vote
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Do not waste your money here
July 9, 2022

Where to start… multiple appts and my free service rescheduled. Horrible customer service. My Botox didn't work, my cool sculpting didn't work. I'm convinced the whole company is a fraud. Do yourself a favor and go ANYWHERE else!

Date of experience: July 9, 2022
Canada
1 review
0 helpful votes
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Don't waist your money
November 25, 2021

I paid for 2 area's back and upper arms and I am still as hairy as I was when I first started. A complete waist of money paid of $5000. 00 please don't waist your money on ideal image you will regret it.

Date of experience: November 25, 2021
New York
1 review
0 helpful votes
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What a scam!
July 22, 2022

I reached out to Ideal Image back in February for help with my cellulite and legs. They suggested Cool tone and Cool shaping. Toning was a joke and I saw literally no results. The shaping also showed no results and I was lied to and made to treat a spot that needed multiple treatments. As a teacher I have to budget every single penny and I just wanted to look good and feel good. Now all I am doing is wasting money and paying a company for something that I got no results with. It's very depressing and unfortunate that a company like this is allowed to to manipulate women like myself into
Believing that they can help you look and feel good.

Date of experience: July 22, 2022

Overview

Ideal Image has a rating of 1.2 stars from 362 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ideal Image most frequently mention hair removal, customer service and credit card. Ideal Image ranks 174th among Cosmetic Surgery sites.

service
214
value
206
shipping
51
returns
105
quality
171
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