Ideal Image

I haven't even attended any of their facilities or confirmed an appointment hasn't even been 30 days. I called to cancel due to my further research on these procedures and seeing that not only do I have intense sensitive skin but also have a large laceration due to a partial hysterectomy that I had done. I tried to communicate, and the rep was scandalous, rude, and up right argumentative, very unprofessional. I truly don't understand how anyone can feel entitled to someone else's finances when that person has not even given any type of confirmation to proceed and or attended or step foot in their facility and that person legitimately has a good reason in to why they cannot continue with the procedure. They literally make you get out a loan take the money and when you try and cancel for good medical reasons they state in such an aggressive way that you cannot and will not get no refunds. PEOPLE PLEASE BECAREFUL WITH COSMETIC FACILITIES they are hungry for money and will ruin your credit just because they feel the need to not give back what they probably already spent being that it was your money in the first place and should be on hold until the patient is in full understanding on the first actual one on one in facility appointment. SCAMMERS ARE REAL and they literally are more in the cosmetic medical field. SAD that not even those in the medical field (cosmetic or medical) can no longer be trusted. I've heard and seen (yes personally) of a lot of bad reviews about this specific location and the south is even worse unfortunately. Just wish they actually cared about the patients not just the money especially knowing how hard it is right now economically. Wish these medical facilities that offer these procedures would be more understanding and more professional as they once was. As times have changed i wish the medical profession would have remained the same with accommodating to their patients so they wouldn't be so in need of money they have to scam people for and that's the God honest truth. All of this shows me and peers I've spoken to about these facilities that they are IN DESPERATE NEED OF MONEY to use money from a patient that has not even step foot and or seen by the staff or Dr. of this facility. SCAM SCAM SCAM!

Went to ideal image to get Botox when getting the free consultation it looked like a good deal but was over charged although I went to get the work done got botox for forehead wrinkles and lip injections they made me look so funny me and family thought they did a horrible job eyebrows uneven and lips extremely uneven also and it costed close to 1300 didn't go back for anything a year goes by and I noticed they charged me another $299 I called them and they said it's a annual charge I wasn't aware of so I called to cancel and get my money back they cancelled my membership but they said to in order to talk to the department that would give me a return on my money they did not answer I stayed on the phone for 45 minutes figured they were not planning on answering so I disputed it with my bank so Bank gave me back my money it's all about gave them back their money A month later stating I had sign for a membership but I haven't got any work done for a year they said as long as I didn't get anything for a year they would give me my money back and I didn't but they still never give me back my money and said that they won't until they won't charge me next year if I don't get anything for a year so even though my situation falls in the category that I could get my money back they still never gave it back to me so be careful they are a fraudulent company and very rude customer service