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IELectrica

Overview

IELectrica has a rating of 4.5 stars from 547 reviews, indicating that most customers are generally satisfied with their purchases. IELectrica ranks 2nd among Home Theater sites.

service
10
value
10
shipping
10
returns
7
quality
8

Instant Feedback

23 reviews
How would you rate IELectrica?
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New York
1 review
0 helpful votes
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Smooth easy cheap
February 20, 2023

Good customer service. Friendly guy helped me out. Product was legit and 50% cheaper then anywere else

Date of experience: February 20, 2023
Richard B.
10 reviews
0 helpful votes
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I had messaged them with a few questions regarding delivery and they responded very quickly and clearly. The TV showed up in fine condition. You have to do the install yourself, but that was expected. I am still very happy with the hundreds of $ saved by purchasing it from ielectrica rather than some local big box store.

Date of experience: December 14, 2018
MB W.
2 reviews
0 helpful votes
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All in all a great buying experience
April 18, 2019

All in all a great buying experience. Fantastic price and the TV was 100% brand new. Delivery took less time than expected, and there were zero issues. I will definitely be using this seller again for future tv purchases.

Date of experience: April 18, 2019
Steve V.
9 reviews
0 helpful votes
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Best price I could find at the time of purchase
November 6, 2018

Best price I could find at the time of purchase. Item was delivered promptly and in flawless condition. I have used this television daily for almost 4 years with no problems. All in all a very pleasant shopping experience.

Date of experience: November 6, 2018
David S.
1 review
0 helpful votes
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I found a great deal on a new (2018) television. It took longer than expected to arrive and the shipping company that was used didn't provided the complete "white glove delivery" service that was paid for. Not really the fault of ielectrica. However, the tv is beautiful and works great.

Date of experience: April 21, 2019
J D.
1 review
0 helpful votes
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Shipping took to long and tracking number provided no real time information

Date of experience: December 14, 2018
Florida
1 review
1 helpful vote
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Freight Insurance?
March 24, 2022

Like many of the other reviewers on this site, I was surprised to get a call from "First Class TVs" (based on the Caller ID) informing me that I would need to pay $140 in freight insurance to ship the TV. I immediately cancelled my order, as there are many other sites offering a similar price on the TV I wanted that do not charge for the freight insurance. Wish I would have read these reviews before I placed the order!

Date of experience: March 24, 2022
Hawaii
1 review
1 helpful vote
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Frame TV
January 10, 2023

Was vert happy until employee called and said I would have to pay additional fees for insurance I believe that was included in my purchase Looking very shady NOT SURE I WILL BE BACK JV

Date of experience: January 10, 2023
Michael Z.
8 reviews
0 helpful votes
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I purchased this TV over 4 years ago
November 6, 2018

I purchased this TV over 4 years ago. That's a long time to wait to see if I'm satisfied. I recommend that you improve your customer service by doing follow-up in a more timely manner. Other than that, the transaction went well, and I don't remember any issues.

Date of experience: November 6, 2018
Steve L.
7 reviews
0 helpful votes
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I got the Samsung 78" curved screen
November 12, 2015

I got the Samsung 78" curved screen. Two extra pairs of 3D glasses and 5 year in home parts and labor warranty and still $500.00 less that retail!
It was delivered to my home with white glove service in less than a week!
Customer service is top notch!
I will always check these guys first!
Steve

Date of experience: November 12, 2015