IELectrica has a rating of 4.5 stars from 547 reviews, indicating that most customers are generally satisfied with their purchases. IELectrica ranks 2nd among Home Theater sites.
Good customer service. Friendly guy helped me out. Product was legit and 50% cheaper then anywere else
I had messaged them with a few questions regarding delivery and they responded very quickly and clearly. The TV showed up in fine condition. You have to do the install yourself, but that was expected. I am still very happy with the hundreds of $ saved by purchasing it from ielectrica rather than some local big box store.
All in all a great buying experience. Fantastic price and the TV was 100% brand new. Delivery took less time than expected, and there were zero issues. I will definitely be using this seller again for future tv purchases.
Best price I could find at the time of purchase. Item was delivered promptly and in flawless condition. I have used this television daily for almost 4 years with no problems. All in all a very pleasant shopping experience.
I found a great deal on a new (2018) television. It took longer than expected to arrive and the shipping company that was used didn't provided the complete "white glove delivery" service that was paid for. Not really the fault of ielectrica. However, the tv is beautiful and works great.
Shipping took to long and tracking number provided no real time information
Like many of the other reviewers on this site, I was surprised to get a call from "First Class TVs" (based on the Caller ID) informing me that I would need to pay $140 in freight insurance to ship the TV. I immediately cancelled my order, as there are many other sites offering a similar price on the TV I wanted that do not charge for the freight insurance. Wish I would have read these reviews before I placed the order!
Was vert happy until employee called and said I would have to pay additional fees for insurance I believe that was included in my purchase Looking very shady NOT SURE I WILL BE BACK JV
I purchased this TV over 4 years ago. That's a long time to wait to see if I'm satisfied. I recommend that you improve your customer service by doing follow-up in a more timely manner. Other than that, the transaction went well, and I don't remember any issues.
I got the Samsung 78" curved screen. Two extra pairs of 3D glasses and 5 year in home parts and labor warranty and still $500.00 less that retail!
It was delivered to my home with white glove service in less than a week!
Customer service is top notch!
I will always check these guys first!
Steve
Answer: Yes. I just received my TV last week. It comes with a factory warranty from Samsung. It is brand new. Not B stock. Not open box. Not refurbished. The warranty checks out with Samsung registration as a genuine, valid Samsung warranty. You can register it online, like any other retail product.
Answer: The number is on the website: 954-900-1038 Got to the contact us page.
Answer: I suggest to go for it. I had a great experience and was also very apprehensive. Am happy that I saved the money and their customer service was excellent.
Answer: TERRIBLE! I received this email, after paying $150.00 for a 5 yr inhome repair. My TV is ONLY 1.5 yrs old. I'M DONE WITH THEM! They first ask for images of your TV screen to view and decide if its worthy of a repair, next you'll receive one of these BS emails! Hope all is well. We are having trouble locating an alternate service provider within your area that can service televisions. In this type of circumstance, we will need you to hire a service center directly and obtain an estimate of repairs. The pre-approved amount for a service call is $100.00 which you will be fully reimbursed for upon submitting a paid invoice. Once an estimate is available, please submit the estimate to us for a review. If you need an approval for a higher service call fee, please feel free to email or call us in advance. We do apologize for the inconvenience. If you have any questions, please let us know. Thank you. Sincerely, Customer Service Team Consumer Priority Service 3101 Emmons Avenue Brooklyn, NY 11230