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iFixit

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Chile
1 review
0 helpful votes
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I bought a raplacement part and some other fix materials. Package arrive very fast and without any itch. They care about the whole process, from sending to arrival.

Regards from Chile

Date of experience: September 8, 2017
Canada
1 review
0 helpful votes
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No problems
November 27, 2018

Ordered Macbook Air Parts. Received them quickly and followed the provided instructions. No problems at all. Would definitely recommend, and order again.

Date of experience: November 27, 2018
Arkansas
1 review
0 helpful votes
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Flawless
October 8, 2016

My package came within 5 days of order and with the helpful video guide i replaced my iphone 4 batter with no issues. Battery works without flaw. This is now my primary site for electronical repairs.

Date of experience: October 7, 2016
Georgia
1 review
0 helpful votes
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Great Parts!
May 31, 2018

I ordered a new battery for my MacBook Pro Retina, The parts arrived fast and the repair was simple with the help of the repair guide on the Ifixit website. Its the best source or parts and information for my Apple repairs.

Date of experience: May 31, 2018
Tennessee
1 review
0 helpful votes
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These guys just keep killing it!

From parts and tools to skills and know-how; toss in a bit of right-to-repair advocacy and you have iFixit. I'm satisfied and find their products well worth the money (provided that you can read and follow instructions).

If you're having a problem, I would recommend READING AND UNDERSTANDING THE INSTRUCTIONS. We both know they were there so just stop being difficult and read them. If you really have READ THE INSTRUCTIONS, then they will gladly help you out. Even if you haven't READ THE INSTRUCTIONS, they might make fun of you, but they will still help you out. Also, don't forget to RTFM.

Support these guys and your supporting a lot more than just a bunch of geeks. Farmers, moms and nerds all benefit from the work these folks are involved in. So, go find something to buy from them right now!

Date of experience: November 14, 2018
Maryland
1 review
2 helpful votes
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AWFUL STAY AWAY!
November 4, 2017

A colleague recommended this awful company and l was so desperate that l foolishly trusted her word and did not read reviews and l wish l had been more patient and read reviews before taking my phone to such horrible people. First, l was charged $180 to fix my a bleeding screen on my Samsung s6 phone. To make it even worse l had to pay the total amount upfront! They promised to call me when my phone wad ready, the never did. When l finally got my phone back, l noticed that the screen was less touch sensitive, it was so hard typing anything. I took it back to them and again l was promised to be called when they received the screen, and again, they didn't call me.
At last my screen has been fixed. My advice to anyone out there, TAKE YOUR DEVICE TO THE HONEST AND LESS EXPENSIVE PEOPLE AT THE MALL, YOU HET GREAT SERVICE FOR A FRACTION WHAT YOU WOULD pay at Ifixit. I was ripped off. Listen to me, please don't use their services!

Date of experience: November 4, 2017
Texas
1 review
0 helpful votes
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I broke the fingerprint sensor cable when replacing my battery. Ordered replacement sensor. It is slightly too large and in trying to snug it in I cracked my back case.

Date of experience: October 6, 2018
California
1 review
0 helpful votes
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My daughter dropped and shattered the screen of her iPhone 5s. Rather than bringing it into "the shop"/phone store to have it fixed at the minimum of the estimated "couple hundred dollars" the salesperson quoted me over the phone, I thought, "How hard could it possibly be to replace this on my own?"

Knowing there were literally masses of options available on the internet for parts, I first ordered a generic replacement kit and found the ifixit site for the tutorial(s). After a very painful swap of all the parts, I got it put back together only to find the screen had crazy resolution problems with multiple lines running through the display. Then I happened to see that ifixit actually sold complete assemblies - I figured, "What the hell - it's still well under the cost of bringing the phone in for repair..." and purchased the full assembly.

The part was delivered quickly and the replacement (literally) took me less than 20 minutes. And everything worked PERFECTLY!

I'm not going to lie - ifixit.com is now the ONLY place I'll go for my fixit needs.
DEFINITELY a recommendation from me! :)

Date of experience: November 21, 2016
Belgium
4 reviews
3 helpful votes
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I have been fixing my stuff since I found this website writing the model of my device and here we go all steps to replace or mount my broken pereferals

Date of experience: May 19, 2019
Wyoming
1 review
0 helpful votes
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My package is being delayed because ifixit allowed me to enter a P. O. box for my address. In THIS part of the country, if a item is being sent via US Postal Service it MUST be addressed to a P. O. box because there is NO STREET DELIVERY of mail. But if it is being delivered via UPS it MUST go to a street address. Businesses need to realize that this is the norm in many places. Therefore, if the address given is a P. O. box SEND THE!&$%*! PACKAGE by US Postal Service! If it is being sent by UPS then DEMAND A NON-PO BOX ADDRESS! The post office and UPS do NOT play well together!

Date of experience: November 13, 2018

Overview

iFixit has a rating of 3 stars from 241 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iFixit most frequently mention customer service and replacement battery. iFixit ranks 5th among Mobile Repair sites.

service
41
value
46
shipping
44
returns
21
quality
43
This company does not typically respond to reviews
+38