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iFixit

How would you rate iFixit?
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Pennsylvania
1 review
0 helpful votes
Follow James S.
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Organized and Professional Site with tools, parts, and a wealth of information making it easy to accomplish tasks. Definitely earns a permanent slot in my Bookmarks

Date of experience: July 22, 2016
North Carolina
1 review
3 helpful votes
Follow Tomasz H.
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I purchased the battery from IFIXIT expecting better product than some random battery from amazon that was 30% cheaper. Purchased battery with their fixit tool kit. Delivery and packaging was good but the tool kit came with the bits loosely packaged in a box and a penelope screwdriver was missing so I could not open the case. After getting a local store screwdriver I changed the battery and installed it per the instructions by charging it fully and then using the computer until battery fully discharged to program the battery. Two weeks exactly 14 days later, Today I woke up to a laptop that failed to turn on after disconnecting it from wall charger. Computer is not recognizing the battery at all. Using coconut battery app to verify battery function battery is missing as if computer is running purely on wall outlet power. Don't trust reliability or pay premium price for ifixit product its the same garbage in a barrel as you're getting from amazon.com You may get lucky or you may be $#*! out of luck like I am. I hope they honor their warranty and send me a replacement. I will write a new review if and when I get a battery replacement for their garbage battery.

Date of experience: March 25, 2022
Hawaii
1 review
0 helpful votes
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Fits perfectly!
December 1, 2018

The entire process took all but 5 minutes to complete. Once installed everything worked beautifully. The new cable went in much easier than the original.

Date of experience: November 30, 2018
New York
1 review
0 helpful votes
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I bought one of their products after watching my Favorite Tech Tubers for years. Will definitely buy their products again. Excellent quality, like I mean the build quality is top notch.

Date of experience: April 3, 2021
Virginia
1 review
5 helpful votes
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IFixit sent me a damaged product. When I tried to return it. They completely ignored me. It's been a week of me calling and emailing without any response. STAY AWAY.

Date of experience: January 7, 2016
Iowa
1 review
0 helpful votes
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Part shipped to rural Alaska quickly AND cheaply. Good quality part and after a quick install my GoPro 3+'s screen works again. Willing look for future parts for projects here.

Date of experience: July 3, 2018
Idaho
1 review
0 helpful votes
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Saved my iPhone 8
August 15, 2018

From ordering to quality of product, ifixit.com was effective and precise. Their repair guides are really the gem here. Quality of product is tens. I have used them since I had an iPhone 5.

Date of experience: August 15, 2018
South Carolina
2 reviews
0 helpful votes
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Terrible quality
September 6, 2023

The quality of everything is so cheaply made and easily break. I throw away so much when I should have just purchased somewhere else.

Date of experience: September 6, 2023
New York
15 reviews
71 helpful votes
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Nice tools.
November 30, 2020

They sell some nice tools for fixing phones, PCs, iPads, Macs, and a whole host of other products along with their repair guides. Sometimes a bit pricey but overall really interesting people.

Date of experience: November 30, 2020
New York
1 review
0 helpful votes
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Simple and it worked
August 3, 2018

I am not techy so this was a very nerve racking thought for me to repair my own iPhone. Great thing is the directions were great and phone was sussessfully repaired!

Date of experience: August 3, 2018

Overview

iFixit has a rating of 3 stars from 241 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iFixit most frequently mention customer service and replacement battery. iFixit ranks 5th among Mobile Repair sites.

service
41
value
46
shipping
44
returns
21
quality
43
This company does not typically respond to reviews
+38