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iFixit

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Michigan
1 review
0 helpful votes
Follow John H.
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I found the parts and the repair guide to make my own repair. No one else had my parts and the prices were reasonable. The parts have a one year warranty also.

Date of experience: June 9, 2016
New Jersey
1 review
0 helpful votes
Follow Narendra R.
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I purchased my MacBook Air part and I want return this part it prices $ 100 i call a lots of times but no reply and email me look like this ifixit frod company they Chet with customer not good service Thank you narendra Rana

Date of experience: October 17, 2022
Pennsylvania
1 review
0 helpful votes
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Saving me hundreds
March 25, 2020

Instead of buying a new phone or spending money on repairs, I can troubleshoot to see if problems can be fixed, how much my cost will be, order verified parts and tools, and then follow simple directions in both video and step by step webpages to perform the work myself. Parts can be cheaper other places, but if you order everything you need all at once the shipping is low and mostly covers the difference. Do you need to be super skilled? No, just patient with yourself learning new (and valuable) skills. If you have questions, every instruction page has comment, every step on the page has comments, every device has a forum, and they are all well moderated. I've replaced the battery and screen on my wife's iPhone 6s. The cheapest toolkit comes with excellent quality magnetic-tipped bits and tweezers. My best advice is to read, read, and read some more before, buying parts, actually starting the repair, and worrying that you did something wrong once you are done. Sometimes you just have to let the phone charge a little while before it will boot properly...

Date of experience: March 25, 2020
Canada
1 review
0 helpful votes
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Dissapointed
April 28, 2021

I have to say that I am disappointed. I wanted to love iFixit as a company, but after purchasing several MacBook batteries for them to replace my original one that failed, I can't say that these are quality products. I know that they just don't make things like they used to (I got very lucky in that my original mid-2011 battery lasted me for almost 8 years), but after initially buying a battery from them, it swelled up and died in less than a year. I contacted them and after running different tests, they promptly replaced it as they agreed it was defective/it was still under warranty. This was great! However, the replacement battery has now started to have issues after about a year and a half of use. I have done the same diagnostic tests that I did for my original one and can confirm I will indeed have to replace it again... But is this really life now? Will I just be buying replacement batteries every 1-2 years? I heard good reviews about this company and expected more. I don't feel it's unreasonable to expect a product to last more than 2 years, but if it is... yikes: -/

Date of experience: April 28, 2021
New York
1 review
0 helpful votes
Follow Bruce J.
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I bought a replacement part for the Pro Tech Toolkit before I read that the kit has a lifetime warranty for broken components. As soon as I called about it they refunded my order.

Date of experience: July 12, 2018
Colorado
1 review
0 helpful votes
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Easy Peasy! The only challenging part was the battery connector was a press fit from the top down. As soon as I figured that out, it was a breeze. My little computer booted right up!

Date of experience: November 25, 2020
Wisconsin
1 review
0 helpful votes
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I Fixed It for Less!
October 27, 2018

I ordered two Chromebook batteries within a week of each other. Both came on time and perfect condition. Both of the batteries charged and have held their charge still the install.

Date of experience: October 25, 2018
Iowa
1 review
0 helpful votes
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Great!
February 26, 2020

I bought this to fix an Xbox one controller, I couldn't find the right size screwdriver anywhere, but I ordered this and it was great. Perfect size and was a high quality tool

Date of experience: February 26, 2020
Saudi Arabia
1 review
2 helpful votes
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Omg
July 8, 2022

Its scam and overpriced, i can buy same toolkit on AliExpress and cheaper under 20usd, i never see screwdrivers over 70usd only on "iscam it" i feel im on ebay

Date of experience: July 8, 2022
Tennessee
1 review
0 helpful votes
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Great
October 23, 2018

Great product, great tools, great guide, I don't got much else to say, but I have to fill 100 characters, but they are really great and I recommend them.

Date of experience: October 22, 2018

Overview

iFixit has a rating of 3 stars from 241 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iFixit most frequently mention customer service and replacement battery. iFixit ranks 5th among Mobile Repair sites.

service
41
value
46
shipping
44
returns
21
quality
43
This company does not typically respond to reviews
+38