website thubmnail of iFixit

iFixit

How would you rate iFixit?
grey star
grey star
grey star
grey star
grey star
Australia
1 review
0 helpful votes
Follow Shyam B.
Unfollow Shyam B.
Send Message
Share Review
Report Review

I have so far, bought spares for my iphone 6s, macbook air, and have alaso indulged in the tool kit. I love the quality and very simple to follow repair processes.

Date of experience: September 25, 2018
Texas
1 review
0 helpful votes
Follow Avery D.
Unfollow Avery D.
Send Message
Share Review
Report Review

Ordered multiple sets of tools from these guys all great quality fast shipping A+, Had an issue with the shipping carrier I notified the ifix it and they took care of the issue the same day.

Date of experience: August 23, 2018
Australia
1 review
0 helpful votes
Follow Brock m.
Unfollow Brock m.
Send Message
Share Review
Report Review

Convenient
August 25, 2017

I love ifixit, its been so convenient, ive been able to fix my things myself, save a buck and get some experience, keep it up guys.

Date of experience: August 25, 2017
California
1 review
0 helpful votes
Follow Naseem Y.
Unfollow Naseem Y.
Send Message
Share Review
Report Review

I fix love you guys for the way you teach us how to do a lot of stuff. Your site becomes popular so please continue

Date of experience: September 28, 2018
Arizona
1 review
0 helpful votes
Follow Tye P.
Unfollow Tye P.
Send Message
Share Review
Report Review

Always awesome
October 1, 2018

Parts came professionally packaged, with no damage and no hassle. Will continue to buy from them. Pricing was very reasonable as well

Date of experience: October 1, 2018
New Jersey
1 review
0 helpful votes
Follow Randy R.
Unfollow Randy R.
Send Message
Share Review
Report Review

It was a great experience overall. IFixit gives you all the tools to make your replacement as easy as possible.

Date of experience: June 11, 2018
New Jersey
1 review
0 helpful votes
Follow Nick P.
Unfollow Nick P.
Send Message
Share Review
Report Review

Unbelievable. The worst experience I've ever had working with any retailer. I clicked on a Google Ad for an entire Fix Kit for my Macbook Pro battery, I was then brought to a page and purchased the product on the page.

When I received the product it was missing the fix kit portion and only came with the battery. I then realized I ordered the battery only and not with the fix kit. Silly mistake on my part, since I saw the original picture on the advertisement was correct, but the product that was on the page apparently wasn't.

Instead of sending me just the fix kit portion for an extra fee, they told me I would have to send the battery back out of pocket, then re-purchase the battery with kit. Simply because they don't have a SKU/product ID of just the fix kit.

What a crappy experience. Will never shop here again nor would I ever recommend them. I feel like I was bait & switched.

Why would you not be able to send me the kit!? So stupid.

You can find the same batteries online for cheaper anyway. Dumb mistake, but they were unable to retain a customer for future purchases.

Date of experience: November 7, 2019
California
1 review
0 helpful votes
Follow Andy A.
Unfollow Andy A.
Send Message
Share Review
Report Review

Worked well
May 23, 2018

Feel accomplished fixing myself! Great instruction as well! Needed to buy some tools but everything worked well. Highly recommend!

Date of experience: May 23, 2018
Colorado
1 review
0 helpful votes
Follow Daniel R.
Unfollow Daniel R.
Send Message
Share Review
Report Review

Bought the Manta Driver Kit, and right away used it to fix an HTC Vive controller. I found all the screw tips I needed, and I'm also a fan of the magnetic lid.

Date of experience: December 24, 2018
Washington
1 review
0 helpful votes
Follow Andrew G.
Unfollow Andrew G.
Send Message
Share Review
Report Review

I've been using these guys for over a decade and I've never had an issue. Great service and products. I wish more sites were like them!

Date of experience: April 27, 2018

Overview

iFixit has a rating of 3 stars from 241 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iFixit most frequently mention customer service and replacement battery. iFixit ranks 5th among Mobile Repair sites.

service
41
value
46
shipping
44
returns
21
quality
43
This company does not typically respond to reviews
+38