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Impressive quick shipping and delivered with care to my pick up in the shop. Wonderful but room for improvement! The clothing is exceptional and the reviews are often spot on with sizing. I just wish that there were more clothing styles for those that are transitioning. Adding additional clothes or sizing for those who are in-between would probably increase customers and sales (as it would for me)!
Had a nightmare trying to return 3 bikinis only managed to return one the other two I gave up as was messaging on the website to request return and was denied, the two bikinis I wanted to return that they refused were too small!
One other point the quality is rubbish and would never purchase from this company again
Tip for consumers:
Don’ buy go and try on in a shop where you can get a full refund without the stree and hassle of trying to return
Products used:
Bikinis that I dine want as they don’t fit and the quality is rubbish
* If Yooou attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear customer,
We sincerely apologize for any inconvenience caused to you. Providing satisfying shopping experience for our customers is our goal and every voice of our customers is valued. We consider that there should be some misunderstanding. To solve your problem, could you please provide us with your order number and a brief description of your problem?
After receiving your reply, we'll check your order in our system. If you have any questions, please do no hesitate to contact us via email (contact-us@service.ifyooou.com) or submit a ticket via (https://www.ifyooou.com/help/submit?appId=315370&entrance=pc_general_entry).
Please be assured that we will try our best to solve your problem and provide you with a perfect solution.
Thanks for your understanding and support. Looking forward to your early reply.
Kind regards,
If Yooou Customer Support
Utter rubbish run a mile awful customer service they take your money and then disappear they are totally a sham and awful customer service … just to put you off but i will no back down
Dear customer,
We sincerely apologize for any inconvenience caused to you. Providing satisfying shopping experience for our customers is our goal and every voice of our customers is valued. We consider that there should be some misunderstanding. To solve your problem, could you please provide us with your order number and a brief description of your problem?
After receiving your reply, we'll check your order in our system. If you have any questions, please do no hesitate to contact us via email (contact-us@service.ifyooou.com) or submit a ticket via (https://www.ifyooou.com/help/submit?appId=315370&entrance=pc_general_entry).
Please be assured that we will try our best to solve your problem and provide you with a perfect solution.
Thanks for your understanding and support. Looking forward to your early reply.
Kind regards,
If Yooou Customer Support
The shipping was so fast that I can only trust it now. Thank you for your wonderful dress. It is exactly the same color as it went into your site.
Hello dear. Thank you for your comment. We really appreciate you taking the time to share such fantastic feedback. We wish you a happy day!
I returned 4 of the 5 items purchased 1 month ago. I had to pay for postage. I am yet to receive a refund or acknowledgement of my return.
Tip for consumers:
Don't purchase from them! You will be scammed if you return items
Products used:
Top
* If Yooou attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear customer,
We sincerely apologize for any inconvenience caused to you. Providing satisfying shopping experience for our customers is our goal and every voice of our customers is valued. We consider that there should be some misunderstanding. To solve your problem, could you please provide us with your order number and a brief description of your problem?
After receiving your reply, we'll check your order in our system. If you have any questions, please do no hesitate to contact us via email (contact-us@service.ifyooou.com) or submit a ticket via (https://www.ifyooou.com/help/submit?appId=315370&entrance=pc_general_entry).
Please be assured that we will try our best to solve your problem and provide you with a perfect solution.
Thanks for your understanding and support. Looking forward to your early reply.
Kind regards,
If Yooou Customer Support
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About If Yooou
If Yooou is an international fashion and lifestyle destination with full collections of womenswear and accessories. We pride ourselves on creating versatile and timeless pieces with finest materials and fabrics to enhance your personal style.
Our Values
Our mission is to empower women through our design, making them feel confident,
Smart, and stylish.
Inclusivity
We meet the diverse needs of a wide range of people.
Creativity
Creativity is at the core of our design.
Comfort
We ensure exceptional comfort and quality.
Our collections
Timeless style
We seek to provide uncomplicated designs that focus on functionalities and
Timelessness. We believe that good design will foster uniqueness by offering
Thoughtful and comfortable designs.
Quality materials
Our designs are made to last. That's why we source the finest materials and factories around the world. All of our products are created by
Machinery that emphasizes precision and craftsmanship.
Our Experience
Know what you want
We adjust our production in real-time by looking at direct feedback and data from
Our customer.
Engaging Service
We provide professional customer service to create an immersive and engaging
Shopping journey for you.
Hello dear. Thank you for the five-star review. We really appreciate your kind suggestion and we will continue to provide our customer with excellent products and service. We wish you a happy day!