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igogo

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Overview

igogo has a rating of 4.8 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with igogo most frequently mention order number, customer service, and perfect condition. igogo ranks 124th among Wholesale Electronics sites.

  • Service
    171
  • Value
    171
  • Shipping
    171
  • Returns
    116
  • Quality
    169
41
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How would you rate igogo?
Top Positive Review

“Very happy”

Pablo L.
4/6/16

II have already bought a lot of things in this website and I am very happy with it. All items arrived in perfect conditions and sooner than expected. Also the support service is quite good, if you have any doubt you can send a message and it will be responded in less than 24 hours. Highly recommended!

Top Critical Review

“Shameful behavior Igogo support center”

N J.
11/26/15

I am very disappointed with this website. The item never arrived, I was given excuses constantly changing delivery time limits provided (first give a deadline, then expand, then become lower). Even after confirming that the item was lost they tried to coerce me saying that I would not return the money if did not withdraw the claim PayPal. PayPal ultimately I was right and I returned the money. Shameful behavior Igogo not recommend it at all.

Reviews (558)

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Reviews that mention popular keywords

de pedido (45) el servicio (38) esta tienda (37) muy recomendable (21) mi experiencia (15) estoy muy contento (17) los productos (37) el tiempo (22) el producto (38) perfecto estado (16) 10 días (22) la recomiendo (17)
Thumbnail of user anac21
GB
1 review
6 helpful votes
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December 10th, 2014

The Spanish language on the website is ridiculous! It seems as if it has been translated with Google and no idea whatsoever of the Spanish language! Cheap as the prices... or not? I am still waiting for a reply from them after a week, it is supposed to be delivered in two weeks max... will write more when/if it arrives!

Tip for consumers:
SO FAR RUBBISH!!!

Service
Thumbnail of user nickk47
Greece
1 review
0 helpful votes
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January 14th, 2016

I bought a Smartphone during an offer period from this site and in general this site is very good.The only thing that i recommend to add the English language on the site together with Spanish because this is not a spanish company but based in Hong Kong. Also the tracking number with my order wasn't trackable after leaving China.And it didn't came as "Signed For".
Pay ONLY with paypal guys in any chinese site!

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Thumbnail of user joseb48
Spain
1 review
0 helpful votes
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October 22nd, 2015

Several years I subscribed to this website, having purchased different products.
In all cases, the product has been received properly packaged and time as well as the particulars of the web were exactly the product received.

Thumbnail of user eliyahun
Israel
4 reviews
9 helpful votes
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December 19th, 2016

They are presenting prices in Euro but whey do not accept payments in Euro, finally they present you a bill in USD dollars according to their own, FRAUD exchange rate. I tried to buy a smartphone for 118.51 euro. They asked me to pay 135 USD dollars since their exchange rate is 1 euro = 0.88 USD while official Central European bank exchange rate is 1 euro = 0.96 USD
When trying to use some coupon the original price is increased by 50-60% and the coupon is applied to this price so with the coupon it becomes much expensive than without it.
Conclusion: Be aware from these fraud site. Do not let them cheat you and do not wast your time as I wasted.

Thumbnail of user klaush2
Germany
1 review
10 helpful votes
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August 16th, 2014

I ordered 2 tablets with insurance for128€. The shipment is lost. Mails to Igogo.es will not be answered. Over PayPal I have got the Tracking number from Globalegrow (Igogo.es is only a Letterbox) and find that the Parcel is in Germany. Thats it for Globalegrow. If the schipment reached your country they think they have delivered to you.

Tip for consumers:
DO NOT BUY AT IGOGO.ES / GLOBALEGROW !!!

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Value
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Thumbnail of user marcoa26
Portugal
1 review
0 helpful votes
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June 13th, 2017

Order Number: IS**************
Order Date: 21/06/2017
Opinion: Vkworld F2 3G Smartphone phone. I am completely satisfied! Perfect quality, bright colors, large display. Igogo precise information about everything: shipping, tracking... I am very is pleased with them!

Thank you very much!

Thumbnail of user sonnenm
Germany
2 reviews
0 helpful votes
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September 20th, 2016

Hello@all!

I ordered a Smartwatch at Igogo.es with free shipping to germany.
It arrived after 2 weeks (for 1 week the customs had it).

I am very satisfied with the quality of the watch and can recommend the store as well for shipping it out safe packaged and fast.

Order No. IS**************

Thumbnail of user domust
Portugal
1 review
0 helpful votes
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March 2nd, 2016

Ordered a few times from igogo.es and every single time the item arrived in the expected time and it was as described. Their costumer service replies quickly and they are polite and resourceful.
Thumbs up for igogo.es!
ISS************** 12/01/2015 Ricardo

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Thumbnail of user damarisd
Spain
3 reviews
3 helpful votes
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October 8th, 2015

I bought products for more than 1.000€ and I have to say that I am quite pleased. Most of those products are good quality at cheap prices, wich was quite surprinsing for me. Beside that, the problems I had with some products, they answered super quickly and gave me solutions. So I'm very pleased.

Thumbnail of user damyanok
MD
1 review
0 helpful votes
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May 31st, 2016

I made order at igogo.es. I ordered smartphone
Bluboo Picasso (order number IS**************). I bought it with flash, the price was very low. I wrote a ticket and asked mail service I like. The phone was send very fast, track number I received on my e-mail, where also was packaged photo. The parcel came very fast, 16 days and I get it from post office.
At home I open the box. The phone is great, its heavy, very fast and have a large battery in it. I am very satisfied.

Thumbnail of user sergim
Spain
1 review
0 helpful votes
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April 10th, 2017

This is not the first time that I buy at Igogo.com. For me its a great location for buying. I make the order and in less than 2 weeks I have it at home, with the perfect tracking number that I can follow on www.17track.net and on my delivery agency www.correos.es.

I have one one problem with and order and they accessed to cancel it withou any problem.

I will continue buying here!

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Thumbnail of user josef215
Portugal
1 review
0 helpful votes
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October 15th, 2016

Iam from Portugal and usually had to pay tax for itens that came from china. Now I can order any item from igogo and the delivery routes thru Spain with tax free.
My latest purchase was IS************** on the 24/09/2016 08:43:25 AM.

Thumbnail of user josel95
Jose L.
Spain
1 review
0 helpful votes
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May 15th, 2016

I have being buying here for almost one year and during this time I have bought quite a few items. I must say that in all this time I haven't had any problems, the parcels have always arrived in time, about 10 days delivery to Spain on average (which is very good compared with other internet shops) and all the items I ordered have reached my expectations, so I must say I am very happy for having found this shop and I am going to continue buying here and making business with them.
I only can say, I completelly recomend them.
Thankyou Igogo.

Thumbnail of user ciroi
Washington
1 review
18 helpful votes
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December 30th, 2015

Be aware from IGOGO.ES! They mark some items with "Hong Kong home" sticker to inform the item is shipped from china or HK. So the items WITHOUT these stickers should be shipped from Euro area... Not at all! The ship EVERYTHING from China. In few words they are "dropshipper": only web site and NO goods storing. In this way anyone can capable of this business!
So, you think to buy from SPAIN and you receive your good after a lot ot days with custom duties and taxes to pay for import!
This is almost a fraud for European customers.

Thumbnail of user gonzalop7
Spain
1 review
0 helpful votes
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September 22nd, 2017

30/06/2017
Gonzalo Perea
I have bought a Xiaomi MiBand 2 with Bluetooth 4.0 in this web page (www.igogo.es) and everything was perfect.
The products arrived in good conditions and matched the expectations. The shipment was quick and arrived to the delivery place properly. The web page interface is good and buying is easy.
I really recommend this web page to buy electronic products.

Thumbnail of user istvanh1
Hungary
2 reviews
0 helpful votes
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September 22nd, 2017

My other order is a CHUWI HiBook Pro 2 en 1 Ultrabook Tablet PC - order number: S************** and a matching keypad - order number: IS**************.
Both products are fast and work perfectly.
I recommend everyone to buy igogo.es store because they can get phones, tablets etc... at very good prices...

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Thumbnail of user csabas
Hungary
1 review
0 helpful votes
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December 31st, 2015

Order Number: ISS**************
Order Date: 11/20/2015
Opinion: I bought Doogee Nova Y100X phone. I am completely satisfied! Perfect quality, bright colors, large display. Igogo precise information about everything: shipping, tracking... I am very is pleased with them!

Thank you very much!
Csaba (Hungary)

Tip for consumers:
Reliable store, 100% recommended

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Thumbnail of user isabelt5
Spain
1 review
0 helpful votes
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May 27th, 2016

Good prices on some products shipping is free and takes very good price as 10 days or less to receive it, and never had any problems that come anything wrong, I like it.

Tip for consumers:
He's never done I need to use it, but for the repair of any product out there to mail

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Thumbnail of user lannyh8
Germany
1 review
0 helpful votes
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July 17th, 2015

I have only good expiriences with this company, but dont think it is in spain, the goods are mostly shipped from Hongkong. But it is normal time between 9 days and 3 weeks (this depends the delivery company and your Customs)! Everything is fine, fast payment like paypal is possible and hte qulity is like the factory produce it for. It is like a normal warehouse. I made my orders and everything works very well111

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Thumbnail of user robertd230
Poland
1 review
0 helpful votes
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August 28th, 2016

I bought on IGOGO several times (phones, router, tablet). My last purchase was phone VKWorld T5 SE (order IS**************). Phone came to me in 2,5 week, securely packed and the most important thing with very good price (I bought it on anniversary promotion for less than 20 EUR).
The second thing is their customer service. It's very helpful and fast (response within 24 hour).
Additionally they have very good loyalty program. For every purchase you get IG Points and your next purchase ould be cheaper.
I really recommend IGOGO.ES.

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Thumbnail of user peterh118
Germany
3 reviews
0 helpful votes
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September 20th, 2016

Hello,

I bought a smartphone (Order No. IS**************) and a smartwatch (Order No. IS**************) on Igogo.es.

They shipped the orders fast and save packed.

Both products are very good for the low price Igogo made and i am really satisfied with them.

Thank you Igogo!

Thumbnail of user jackm133
Virginia
1 review
3 helpful votes
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January 12th, 2016

Site is drop shipper; while they have. Es domain they are based out of China. Hence bad spanish translations. They lure you in with low price, but will not ship product to you. Avoid at all costs.

Thumbnail of user keno25
Italy
1 review
0 helpful votes
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December 23rd, 2016

I just experienced the same as the last poster who thought their order was coming from Spain or inside Europe. I live in Italy and only buy from inside Europe. Now I will have to pay 22% IVA tax on this item when it arrives. DO NOT DO BUSINESS WITH IGOGO.ES if you think they are located in Spain.

Thumbnail of user marcelinoa5
Portugal
1 review
1 helpful vote
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November 15th, 2016

I am sorry, i was wrong about igogo, they sent me grade c smartwatch, not working and no solution, i deleted all my business accounts, igogo, paypal, i donºt work for free. I lost my money and igogo a good costumer.

Thumbnail of user negrusao
Romania
1 review
0 helpful votes
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November 27th, 2016

Very serios company, very fast delivery.
Product as described on the site.
I make purchases a robot clenear Minsu 2015A. Robotul suction power is very good, is easy to use and smart. It can program. Anybody and it will want in the house!

Tip for consumers:
I highly recommend this site, I will go shopping.

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From the business

igogo: venta online de gadgets y electr?_nica. M? s de 30,000 productos al mejor precio: Tablet PC, M?_viles, Relojes baratos, Accesorios... Y mucho m? S!

Company Representative

Thumbnail of user evag6
eva g.

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