IGVault has a rating of 2.5 stars from 463 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IGVault most frequently mention customer service, original owner, and fortnite account problems. IGVault ranks 28th among Virtual Goods sites.
This company responds to reviews on average within 8 hours
I really enjoy buying game from this site, their service is amazing! I recommend this site to every gamer.
Do not buy anything from this website, it's full of scam sellers and their support doesn't care or ban them. They will pretend as in they will give you a refund but you will wait months for their reply until your chargeback limit expires. Never, ever, buy anything here. I have all the proof of this
Seller I bought from: SS4
Please please please stay away from this site entirely. I completely acknowledge that it was my mistake even trusting in the first place so I ask that you don't make the same mistake as me. I bought an account for an absurd amount of money (once again I take responsibility for this), and right after the warranty period ended, the account was hacked back and I lost all access to it. I attempted to contact igvault support and they just kept telling me their "manager" would get back to me - they then came back over 2 weeks later saying that they couldn't do anything since they already paid the seller and warranty period (7 days) was over! I have also tried contacting the seller over 50 times and have not gotten a single reply - keep in mind that this seller had THOUSANDS of reviews with a 98% positivity rate. PLEASE PLEASE don't make the same mistake as me and just save yourself some money.
I was skeptical at first about buying game gold online, but IGVault completely changed my perception. Their website is safe and secure, and the gold I received was exactly as described.
Be aware of this site. Seller stole the account and the money. This site didn't even care. If you don't want to lose the money don't use the site. There are betters.
Tip for consumers:
Never use this site.
Products used:
Account
1 star, the company scammed me for 150 euros, tried to get it back trough livechat but they refused, i reported them to the hong kong police and filed a report to godaddy.com (there host)
They barely speak any english in the livechat, NEVER PURCHASE ANYTHING HERE.! I repeat dont do it!
DM me for the police report if you want proof.
Tip for consumers:
Do not purchase here, i filed a police report for scamming ! Got scammed for 150 euros
Products used:
None, purchased an account and got re-hacked back and they said i did it... zzz
The seller says can't do anything of the acc and you should go do Refund and i want my money back
And i can't login or anything to the acc and i want my money back i need someone to contact me
HORRIBLE EXPERIENCE THEY HAVE A LOUSY SYSTEM DO NOT BUY TRUST ME. I WEEK AFTER COINS WERE DELIVERED THEIR THIRD PARTY SELLER LOGGED INTO MY AACCOUNT AND TOOK ALL OF THE COINS BACK PLUS SOLD OFF ALL OF MY PLAYERS. DO NOT BUY BUYERS BEWARE
Tip for consumers:
HORRIBLE EXPERIENCE THEY HAVE A LOUSY SYSTEM DO NOT BUY TRUST ME. I WEEK AFTER COINS WERE DELIVERED THEIR THIRD PARTY SELLER LOGGED INTO MY AACCOUNT AND TOOK ALL OF THE COINS BACK PLUS SOLD OFF ALL OF MY PLAYERS . DO NOT BUY BUYERS BEWARE
Products used:
HORRIBLE EXPERIENCE THEY HAVE A LOUSY SYSTEM DO NOT BUY TRUST ME. I WEEK AFTER COINS WERE DELIVERED THEIR THIRD PARTY SELLER LOGGED INTO MY AACCOUNT AND TOOK ALL OF THE COINS BACK PLUS SOLD OFF ALL OF MY PLAYERS . DO NOT BUY BUYERS BEWARE
You will not get your purchase I argued back and forth i waited 24 hours itried to contact them there is no live chat all of that is fake the support contact email fake
$#*!ing $#*! dont buy bought a Fortnite account got taken back. Tbf it was FA but its all cracked accounts dont buy also support is so dumb and very non professional.
Tip for consumers:
DONT BUY all hacked accounts
Products used:
Fortnite account
Recently was banned from 2k23 on 7/20/23 after buying from site. And then they wiped my account where I couldn't see my previous transaction so I could report it
I never signed up with this site but got charged $78.00 & than BOA Charged me a INT"L Fee afterwards & they don't have a customers service number to directly get in contact with if that doesnt scream scam idk what does they showed up on my card history but "they can't find me in their records" as i was looking at the history on my laptop and they wanted to know my card info and wanted a screenshot of my bill history im currently trying to get a hold of my bank to dispute the charge and block them and report the sites activity
No way to contact anyone at the company with a seller who refuses to complete my order or refund my $$$. The company is a rip off. Please complain directly to godaddy.com for providing them service.
BY FAR THE WORSE SITE I'VE EVER COME ACROSS IN MY WHOLE ENTIRE LIFE.
Absolute joke, purchased a PokemonGO account only to find it getting banned and received another account only to find that one to get banned too.
Quote from one of the live chat workers "we can't help you", how ridiculous.
Don't waste your time on such a stupid website, you'll only get scammed.
Tip for consumers:
DO NOT GET LURED. TRUST ME!
If i could give this website a 0 star i would.
Long story short i bought TBC WoW gold and the seller got the information wrong, i spent 85 dollars and still havent recieved the gold after 12 days, ive spoken to 20+ support agents, multiple managers and the issue even went game directors. And they still cant get the seller to complete my order.
BIG WARNING THEY DONT CARE ABOUT YOUR ISSUE IF SOMETHING GOES WRONG, theyll just take ur money and cause you more headaches.
Tip for consumers:
NEVER USE THIS SITE TO PURCHASE INGAME PRODUCTS OR CURRENCY EVER.
USE ELDARDO.GG instead. BEST WEBSITE THAT YOU CAN TRUST
Products used:
Bought world of warcrat gold for TBC, never got the gold and spent 85 dollars. the supporet team dont do anything about refunds or punishing the seller for stealing peoples money. typical asain scam website
Tried to log-in today on my bought th15 accountthat was purchased through IGV. Then as I try to access it and log in the game, I get an error saying. "Supercell ID login expired. Please login again". In order to have access I need a 6 digit number. Go to log into the email with the password given upon purchase, to find out it doesn't work anymore. I go to IGV to speak with someone for help, they basically said because it's over a year and passed warrently, we can't help you... Completely appalled by this lack of, "contact support". Wasted HUNDREDS on the account then once I can't use the account anymore they decide to use, "policy" as a way to justify this SCAM. Anyone reading this, don't BUY accounts from IGV, you'll be a victim of a scam like I was. Contact support is USELESS! Would rate 0 if I could that's how terrible the customer service is. Buy from somewhere else, not this pile of SCAM garbage.
DO NOT BUY FROM HERE I TRIED TO GET A REFUND FOR A LOL ACCOUNT AFTER SEEING THAT THE SELLER WAS STILL USING THE ACCOUNT AND THEY WOULD NOT REFUND, THE MANAGER DOES NOT CARE ABOUT CUSTOMER THEY WILL SCAM YOU
Attention are scammers, do not buy anything, they do not keep their word, the only thing you will hear is we are just a contact platform. I do not recommend staying away
I bought a Fortnite account for over 60 EUR which came fully with its linked e-mail address. It was a Russian webmail service address which I found very suspicious. The access worked fine and I immediately removed any linked accounts and reset all passwords (in Fortnite and for the lined mail account). The account worked exactly for 7 days (the warranty of iGVault) and on the 8th day the account didn't work anymore and was reset. Most likely either stolen back by the seller somehow or recovered by the original owner. IGVault is not helping and the money is lost. THIS IS A TOTAL SCAM! Beware!
Tip for consumers:
Do not use their site to buy in-game accounts, coins, etc.
Products used:
None, Fortnite account was stolen one day after warranty time of 7 days
These are chinese scammers. If you buy an account from their site it will be stolen from you within 10 days. DO NOT PURCHASE ANYTHING FROM THEM UNDER ANY CIRCUMSTANCES. They have a 7 day guarantee policy and literally on the 8th day my account was hacked, stolen, and they wouldn't refund me or do anything to help me. STAY AWAY.
SO I BOUGHT %K OF WOW GOLD AND ITS TAKEN OVER 4 DAYS SO FAR AFTER A PROMISSED 6 HOURS IVE HAD NOTHING BUT RING AROUNDS FROM THE SELLER WITH NO WAY OF CONTACTING IGVAULT AND SELLER NOT RESPONDING. DO NOT BUY FROM THSI SITE.
Somebody bought crap through this company using my card. I have proven it wasn't me. After 78 F*^King emails they still won't refund. I have spoken to my bank AND the federal police and they STILL say it's going to take 5-7 days for refund THEN blame my bank for it not clearing. THEY TOOK MY MONEY STRAIGHT AWAY THEY CAN'T REFUND IT STRAIGHT AWAY. Do not go anywhere this company. I have received emails from Lithuania. And now China ALL SAYING THE SAME THING. Send us the order number. HOW CAN I SEND THE F"@KING ORDER NUMBER WHEN I DIDNT PURCHASE ANYTHING FROM THEM?!? ABSOLUTE SCUMBAGS. The Australian federal police are looking into the fraudulent transactions and apparently there is quite a few involving this site. Wish I could give a minus ******* star rating.
Tip for consumers:
Don’t use these idiots.
Products used:
Absolutely nothing I list hard nothing from these idiots yet they took my money fraudulently
In game mail is flagged by blizzard. Lost my account. Requested my gold be delivered through in game transfer or auction house, but they ignored my request.
I bought a League account from them for £70, they said you get 15 days cover for the account if anything happens. Conveniently yesterday in the evening when I wasnt near a computer, the account gets requested back by the original owner im assuming, so now the account is locked/banned I dont know, IGVault say 'there is nothing we can do as your 15 days expired at midnight and we have paid the seller'. And infact they are lying, I got the account on the 20th of Necember, its now the 05th of December, they are trying to include that FIRST DAY where I had the account for less then 6 hours as my first day of cover
What rubbish is this? If they know the account is being taken back, I have evidence showing the requests for a password reset (which is probably them themselves, I mean the email was a chinese email) I had changed the email to my own and everything, yet someone can still request this account back? How pointless is buying an account if we have zero protection from these people
My son bought a package and it was for a PC and not a Xbox. No exchange and no refund. You guys are a bunch off crooks! I had to select a star to submit my review but I rate you 0!
Tip for consumers:
Do not buy from these poeple
Products used:
Nothing
Perfect I knew that this seller was not going to ********** me if everything changes I will change my review, it is the second time I buy from him and everything is perfect.
IGVault provides best offers of FIFA Coins, CSGO Skins, Pokemon GO Accounts, WoW Gold & MapleStory Mesos. Secure Payment, Fast Delivery & 24/7 Live Support!
Hello R P.
I'm very sorry for the problem that you have met, but we promise you to solve your problem, but we hope you can provide all necessary information thank you!
Please feel free to email us via service@igv.com or join our discord channel via https://discord.gg/6yqyfgHg to solve your problem more smoothly, thanks for your understanding
Regards,
Igvault team