• IGVault

IGVault

Write a Review

Overview

IGVault has a rating of 2.5 stars from 463 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IGVault most frequently mention customer service, original owner, and fortnite account problems. IGVault ranks 28th among Virtual Goods sites.

  • Service
    164
  • Value
    162
  • Shipping
    155
  • Returns
    159
  • Quality
    160

This company responds to reviews on average within 8 hours

Positive reviews (last 12 months): 21.4%
Positive
3
Neutral
0
Negative
11
102
See all photos
How would you rate IGVault?
Top Positive Review

“Great service”

john j.
3/22/24

I really enjoy buying game from this site, their service is amazing! I recommend this site to every gamer.

Top Critical Review

“Scam website”

Example g.
10/20/24

Do not buy anything from this website, it's full of scam sellers and their support doesn't care or ban them. They will pretend as in they will give you a refund but you will wait months for their reply until your chargeback limit expires. Never, ever, buy anything here. I have all the proof of this

Reviews (463)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (39) customer support (19)
Thumbnail of user felipem67
Australia
1 review
0 helpful votes
  • Send Message
March 4th, 2021

Terrible company you will be banned at Ea Games, I lost my account, I need to do another one now. Iii

Thumbnail of user mikim13
Serbia
1 review
0 helpful votes
  • Send Message
November 8th, 2019

They are very nice, get my order very quickly, seller was kind, 5 star for this site only, among the best!

Thumbnail of user baileyh118
Australia
1 review
0 helpful votes
  • Send Message
July 17th, 2022

I bought 3 accounts 2/3 of the accounts were scammed I bought 2 for my friend bc he kept getting scammed I got one and didn't get scammed so be aware of Bufalo and Legendary acc seller and AmyGala I do not suggest getting an acc because u can get scammed and it's a waste of money really $#*!.

Thumbnail of user romaind10
France
1 review
0 helpful votes
  • Send Message
November 18th, 2019

Buyer for several years, prices very high but super comfortable to use, support is also very reactive and comprehensive.

Thumbnail of user simeonpijnenburg
Netherlands
1 review
1 helpful vote
  • Send Message
January 24th, 2024

Bought two accounts, after the seller Orgarwinda and Glidara sended over the account information, the credentials didnt work at all. Not for account as also for the email. After a long dispute and showing it wasn't working, and asking if they could reset account password and make a easier password on it they couldn't or didnt. They both recieved my money and support closed the dispute!

BE AWARE BIG SCAMMING WEBSITE AND SELLERS! EVEN THE SUPPORT CHAT IS IN CHINESE

Thumbnail of user ericj1320
Eric J. – IGVault Rep

Hello S P.
I'm very sorry for the problem that you have met, but we promise you to solve your problem, but we hope you can provide all necessary information thank you!
Please feel free to email us via service@igv.com or join our discord channel via https://discord.gg/6yqyfgHg to solve your problem more smoothly, thanks for your understanding
Regards,
Igvault team

Thumbnail of user daxtonm1
Indiana
1 review
0 helpful votes
  • Send Message
September 24th, 2020

Really fast service with no complaints at all. Was straight to the point an got me my gold very fast. Will be using in the future

Thumbnail of user chunsangc
Nevada
1 review
0 helpful votes
  • Send Message
December 29th, 2019

I brought exalted orbs (Path of Exile) for the past 2 leagues. The services were fast (usually within 15 mins), and the customer service was great.

Thumbnail of user frandyp
GB
1 review
0 helpful votes
  • Send Message
November 3rd, 2020

100% warranty. I bought gil in final fantasy and everything came to me fine, at good prices. I recommend them if you want to get fast

Thumbnail of user jamiec687
Canada
1 review
0 helpful votes
  • Send Message
October 2nd, 2020

Fast always 6-8 hours of ordering the product. Would recommend this website to anyone trying to order gold

Thumbnail of user henrym179
Ecuador
1 review
0 helpful votes
  • Send Message
November 15th, 2019

Excellent service and response, keep improving so that they remain the best exchange service in different video games.

Thumbnail of user cjw44
GB
1 review
0 helpful votes
  • Send Message
September 3rd, 2021

Seller: csgosmurfkings

Unable to recieve code to log into the epic games account / gta account

Aswell as its a unsecure email

Csgo smurth also tried to log into my Microsoft account and after many failed attempts he stopped trying never buy from this website completely pointless

And unable to log into the account itself on mobile

I tried to contact the website but the page wasnt found

Thumbnail of user juanb178
Argentina
1 review
0 helpful votes
  • Send Message
September 27th, 2020

As a seller, they fixed my problems quickly and the account was sold in no time, there were no problems withdrawing money.

Thumbnail of user martnh1
GB
1 review
0 helpful votes
  • Send Message
August 31st, 2023

Recommended vendor, I had some problems with the account and he fixed it. Very friendly and professional.

Service
Value
Shipping
Returns
Quality
Thumbnail of user toring3
Spain
1 review
1 helpful vote
  • Send Message
August 31st, 2023

As a regular buyer on iGV, he gained my trust. There is simply no competitor who can match it. IGV = speedy trades + peace of mind.

Service
Value
Shipping
Returns
Quality
Thumbnail of user skylard27
Illinois
1 review
0 helpful votes
  • Send Message
August 30th, 2023

Been using iGV for a while and it's legit the best. Fast trades, no hiccups. You guys gain a loyal customer! Good job.

Service
Value
Shipping
Returns
Quality
Thumbnail of user afrodiciom
California
1 review
1 helpful vote
  • Send Message
November 20th, 2019

Great job fast and always I get my correct amount of coins! Thank you very much for everything and keep up the great work!

Thumbnail of user zacariac
France
1 review
0 helpful votes
  • Send Message
January 12th, 2020

Very good and reactive support. The service was fast, and when something bad happens, they get to you in no time to fix it.

Thumbnail of user micaelam14
Argentina
1 review
1 helpful vote
  • Send Message
June 13th, 2020

Excellent attention! The support is in real time and they give you a solution immediately. Of the best sales sites that exist! Thank you.

Thumbnail of user edwardm857
GB
1 review
0 helpful votes
  • Send Message
March 3rd, 2021

I got scammed for an item I bought from the site, currently in a paypal dispute trying to get my money back

Tip for consumers:
don't use it

Products used:
Online account

Service
Value
Shipping
Returns
Quality
Thumbnail of user quincyk23
Florida
1 review
0 helpful votes
  • Send Message
September 3rd, 2023

From Europe to America, iGV's global appeal is evident. It's my one-stop-shop for all my virtual asset needs. Very professional.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ashc31
Pennsylvania
1 review
1 helpful vote
  • Send Message
May 26th, 2020

Scammed multiple times. Do not buy from here. No matter the game, amount of accounts, or seller, you will be scammed.

Thumbnail of user lilip5
France
1 review
0 helpful votes
  • Send Message
January 12th, 2020

100% secure the best place to buy what you want for confortably playing in your games
Enjoy your game ;)

Thumbnail of user nekol1
France
1 review
0 helpful votes
  • Send Message
January 11th, 2020

Always fast, never got a problem for buying game money! And the support reacted really fast! I recommende this sit.

Thumbnail of user alect19
France
1 review
1 helpful vote
  • Send Message
June 1st, 2020

The buyer got his account back after the 15 days garantee. IGVault still let him sell on their platform.

Thumbnail of user angelv14
Illinois
1 review
1 helpful vote
  • Send Message
September 14th, 2016

I just wanted to withdraw my money and it said it was avalibe and everything, and right next to the avalability section it says i can withdraw at anytime but now they tell me i cant withdraw until a sertain day ok thats fine but befor they said i couldnt withdraw at all but i have money avalibe so i still havent been able to withdraw my money and every time i talk to some one new i get a COMPLETLY different answer im never using this sight again

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

IGVault provides best offers of FIFA Coins, CSGO Skins, Pokemon GO Accounts, WoW Gold & MapleStory Mesos. Secure Payment, Fast Delivery & 24/7 Live Support!

Company Representative

Thumbnail of user ericj1320
Eric J.
Typically responds within 8 hours

How do I know I can trust these reviews about IGVault?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about IGVault?