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    IGXE

IGXE

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Overview

IGXE has a rating of 2.4 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IGXE most frequently mention credit card, customer service, and live chat problems. IGXE ranks 157th among Mmorpg sites.

  • Service
    24
  • Value
    22
  • Shipping
    23
  • Returns
    21
  • Quality
    23
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How would you rate IGXE?
Top Positive Review

“In contrast to some of the disreputable gold vendors...”

Jonathan P.
2/25/10

In contrast to some of the disreputable gold vendors (e.g. power-level.net or ssegold.com), igxe.com is great. They honestly tell you if they have the gold in stock and they give you realistic delivery times. I've ordered 10,000 gold on two different occasions. The first time, delivery occurred in 15 minutes (um... WOW!), and the second order, delivery occurred over three days. On the second order, the live chat was totally honest and told be what was going on and when things would happen. They even mailed the final amounts rather than call me at 3 A.M. (think power-level.net for that treat). Luv 'em.

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Top Critical Review

“Rip off artist, criminals at best”

Darren T.
10/1/16

I order items on their site, someone calls and asks for my personal info, address name, phone number, for "verification" of course (lol, right). I asked how long for delivery. She said NO more then 6 hours max. Here it is 16 hours later, i contacted them via their site's 24/7 customer service... no help, made excuses, game is new she said. No its 4 years old, no stock available, they are filling it now, 3 to 6 more hours needed... no refunds can be given, if so its 3 to 5 business days at a minimum. I paid though pay pal, ill let them handle these idiots

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Reviews (120)

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Reviews that mention popular keywords

customer service (16) credit card (12) 2 hours (8) 3 days (6) 4 days (5) 24 hours (5) wow gold (7) power leveling (3) 15 minutes (3) time (44) phone number (4) 2 months (3)
Thumbnail of user josephr64
Louisiana
1 review
1 helpful vote
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August 25th, 2015

I paid for a ffxiv heavensward CD key for computer, they sent me one that is not for my region so I couldnt use it. I requested a refund and they told me they will give me a new key after they sell the one they gave me. I told them no I just want my money back that this was a huge hassel after 3 days of back and forth with them. This was august 11th. After 2 weeks they still have not given me a working CD key or a refund. If I could rate a company 0 they would get 0. Scam! They have scammed me out of $30. Dont do it! Stay far away from this site.

Thumbnail of user erice23
South Africa
2 reviews
9 helpful votes
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July 4th, 2014

I have order gold from IGXE, its been a week and I have not received the gold ordered. I have requested compensation for the gold lost due to AH items placed that expired, but they ignore the issue. I have requested a refund, but they ignore that as well. I have tried to contact them, but their online chat and phone number does not work. WATCH OUT FOR IGXE, they are very very BAD! I will be taking this further and will spam site to report them as a SCAM website.

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelw165
GB
5 reviews
2 helpful votes
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August 2nd, 2015

I'm sorry, It seems the 5 stars are probably IGXE staff posting. I am still waiting after 7 days for a Platinum delivery that is meant to include to set's of compensation for the fiasco over the previous 2 orders and they now say they can only deliver if I make a further purchase. Don't get suckered in by these bunch of thieves. They will complete the first couple of orders ASAP, but as they reel you in the service will drop off till it is almost non existent. Is there a governing body I can go to about my issues with this FRAUDULENT company. If this was a normal High Street shop they would be out of business and the owners charged with fraud.
AVOID THE IGXE SITE LIKE THE PLAGUE. They are a virtual Ebola on the gaming world society

Thumbnail of user britishs
GB
1 review
1 helpful vote
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May 13th, 2016

I paid for a virtual item that was in stock according to the website and it has been over a day now and they have not sent me my item after claiming on livechat it only takes between 2-5 hours for delivery. The first time I contacted them they said the payment system on their website is down for maintenance.- Which is false as I paid through paypal. I gave them a chance and still I have not received the item I paid for. I contacted them again just an hour ago and they now claim that a) My payment was not accepted. (Which I know for a fact is nonsense as I have the receipt via paypal). And b) That "Paypal is down for maintenance." Which I find really hard to believe. I asked for a refund from them and were un-co-operative and claim to "keep trying" or "please come back later". My patience has worn out and I have opened the dispute with Paypal - especially after reading these reviews. This is the first time I have EVER had this issue with these types of websites and I think from now on I will use the more expensive ones. I will not be using that site again. Do not trust them.

Thumbnail of user patriciad2
North Carolina
1 review
5 helpful votes
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February 4th, 2011

I purchased PL, gold and blacksmithing. I get a call at 4am to log in and receive blacksmithing items. I explain power leveling is currently happening and lets wait unitl that is completed. Igxe did not listen to me. My account was banned, account was changed. I had to recover the account and reviewed the items. Did receive everything I purchased. Contacted Igxe and requested refunds on both order ******* and *******. I have been hung up on twice and online support does delays stating need to get with developer or power leverler. This has been going on for a week. I filed a complaint with BBB and disputed charges with credit card company. Now my account is permanently banned. Not safe or secure. BUYER BEWARE. Unethical business

Thumbnail of user fortifyg
Germany
1 review
7 helpful votes
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August 12th, 2013

STAY AWAY!
Bought ISK for EVE online. Order was late but whtever. Then i receive en email from a GM from EVE telling me the money came from a hacked account and he took my isk away.
Igxe is a great way to get banned.
STAY AWAY!

Thumbnail of user sumbodii
California
1 review
7 helpful votes
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July 23rd, 2013

Basically a scam... they take the real money from you with promises of a firm timeframe of delivery of your gold, then delay after delay, excuses after excuses...

In the end, real money out of your pocket and no delivery of anything, even though they make you do "this and that" like placing items on neutral auction house, placing another item on horde/alliance auction house etc etc...

DO NOT WASTE TIME AND MONEY on these scammers.

Thumbnail of user tacob
New York
1 review
1 helpful vote
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November 14th, 2016

I asked them for days for a refund and they kept trying to offer me credit and kept saying that they needed 4 more hours... i was forced to give them 2 days and still no refund or gold

Thumbnail of user johns1146
New Hampshire
1 review
1 helpful vote
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January 25th, 2016

Buyer beware, I tried this site out for the hell of it, never bought gold before for any MMO, well I paid 40.00 for 3000 gold, I received the gold about 5 minutes later, then 2 hours later Trion removed the gold from my account. Stay away from these guys they sell dirty gold and their suppliers are not legite. After all that all they can offer me is an 8,00 voucher ( like I would use them again) and 1000 gold ( I am sorry, I believe I paid for 3k) and they call this fair compensation. DO NOT USE THIS SITE.

Thumbnail of user billj38
California
1 review
6 helpful votes
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August 24th, 2014

This service is the worst.
24 hours later and still no delivery.
Then when I tell them to refund my money they would not do it.

This place is a rip off!
DO NOT TRUST THIS SITE...

Tip for consumers:
You should chose a different service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jimmym39
Brazil
1 review
6 helpful votes
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June 5th, 2013

FRAUD

I have bought 40U$ in gold, and they did not deliver the order.
I have contacted them for 5 days, and they did not solve the issue.

Don't buy with them.

Thumbnail of user lembua
Canada
2 reviews
5 helpful votes
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December 13th, 2014

SCAMMERS. Bought gold once and it took 3 days, NOT immediate.
Bought gold again, lots of bsh*t and 4 days.
Now they wont take me off their mailing list!

Tip for consumers:
DONT do it!

Thumbnail of user michaell240
KN
1 review
3 helpful votes
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November 15th, 2016

I buy tons of gold from various places. But this place is the most shady

I bought 600k gold and waited 2 days for my gold. I used live chat support to find out why i wasnt getting it and they kept telling me 4hrs everytime.

I got sick of it and i got paypal involved. And in under 2 hours i got my GOLD

I DO NOT RECOMMEND THESE GUYS "UNLESS" YOU WANT TO GO THROUGH PAYPAL TO GET WHAT YOU PAID FOR!

Thumbnail of user michaels267
South Carolina
1 review
1 helpful vote
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May 29th, 2015

I bought a simple 10k for a game for 11 bucks no biggy. So I go and head to bed and get a phone call saying log in at 1am... so I go log into the game and some player comes up to me I assumed the delivery like it said was going to be VIA the Auction house but he opened trade with me. Said item item put item in window. So i kinda remember putting a bomb in there and him saying 10k yes I said yes and I am prity dam sure I hit accept the next day after work I log on and I only have 2 gold on my toon... Not to mention I DIDNT even have 2 gold on it brand new toon. And I am on day 3 now and keep geting walked around and they keep trying to blame it on a the Game company. If a Game removes farmed gold your going to recive a Email, A account ban, A violation of agreement report. Not just suddenly have product missing from your account. They offer currency and some how re obtain it from you.

Thumbnail of user ginow5
Belgium
1 review
2 helpful votes
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June 3rd, 2015

I paid them but igxe's site says ididn't so i contacted costumer service and they sy that they can't find my money and in the end i didn't got noting so do not trust them

Thumbnail of user aliceb93
California
3 reviews
4 helpful votes
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October 12th, 2016

I have bought CS: GO skins on skin.igxe.com, it's very fast delivery and best service. I'm so lucky and happy about it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user patrickw5
Canada
1 review
2 helpful votes
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April 23rd, 2012

Ok honestly, look@ the majority of the positive reviews for IGXE they read like they were written by someone who can't speak english. I bet you 70% of them are written by a employee or affiliate of IGXE.

"but PL is slower because they worry that pl too fast will lead my account be banned"
"Every time they can make me feel satisfied."
"On all questions her gives an answer and he doesnt need a long time for that."

Those are quotes from the first 3 5star reviews for this company on this very page. Look through them they are all broken english. Anyways I have had alot of good experiences with IGXE but a few very bad ones. Just recently though, I bought 50k plat on EQ classic cost about $300 because it was on a progression server. They said they needed a copy of my ID to confirm my identity. I said I've never heard of that before and i refuse to do it. So I asked them to cancel the order, they said it ha never been charged because it wasn't a confirmed ordered. I go look on my online banking the money had been taken. Go back and talk to the customer rep, they were very short with me told me outright they didn't remove any money and told me to take it to my credit card issuer or some Global Credit company... I had my online banking open the entire time without question they took the money now they refuse to return it. Sadly consumers like us have little protection against this because what we are paying for isn't tangible goods.

ANYWAYS I'm not one to write in the forums normally but, this is such a big scam be very leery do not use this site.

Thumbnail of user andyusau
California
1 review
1 helpful vote
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January 18th, 2015

IGXE make the delivery fast and instantly with The Best and cheapest Price
IGXE, Internet Game Exchange, is the one of the top brand of the game service for all your gaming need.
IGXE stared it's IN-GAME Service from 2004. With 10 years experience, we are becoming more and more professional.
Contact us to get coupon code and any discount.
For big demand for gold, the price is negotiable and huge discount can be offered.
Before contacting us, please read the following details:

1. Payment Methods:
Verified Payment Options:
PayPal,
CreditCard,
Moneybookers,
Google Checkout,
PaySafeCard,
Alipay,
Wire Transfer.
2. Delivery Method:
Auction house,
And in-game mail

3. Delivery Time:
Less than 10 minutes after payment with huge stock.

Live Chat (7/24 Customer Service)
Fast Delivery, and huge Stock.
Here are some questions you may ask?
1. Q: Why we are fast?
A: We stock gold on our own accounts first, therefore we can deliver you right after you place your order, do not need to contact suppliers at the moment, this way will save a lot of time.

2. Q: Why we are safe?
A: To avoid your account got banned, IGXE offer kinds of safe & secure delivery methods.
Auction house,
In-game mail

3. Q: Why IGXE offer cheap price?
A: The price is depending on the market and IGXE offers the price according to the market and give coupon code and discount code to help you get more gold and save cash.

Tip for consumers:
you can add the official Skype: igxegame for more quick response

Service
Value
Shipping
Returns
Quality
Thumbnail of user now
GB
1 review
17 helpful votes
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February 10th, 2010

Powerlevelling-wise I'm very disappointed with IGXE.
*Used to level a character on World of Warcraft
They did call me almost immediately after I placed my order, which I will give them props for. However the person that spoke to me was almost inaudiable and their English was limited. After it was confirmed, I asked on the Live Chat when the powerlevelling process would start, they said 7-8 hours. Nearly 15 hours later it finally started.
The time they quoted me to level my character from 60-70 was 3 days and 8 hours. After day one the character was 64, I was quite impressed. However on Day 2 they managed 66. Day 3 and 8 hours they're 67.
Now they have been playing for 24 hours straight, and it has been almost 4 days. They're still level 67. Not to mention the entire time grinding has been spent in only two places, well below my characters level. I had a look through some of their reviews, and most have been positive so I've been a bit confused. However I have found several people with a similar experience as mine, saying that their account has been suspended because the powerlevellers have been grinding gold in these lower level places then trying to sell it.
I've asked twice for my order to be cancelled, and both times I have gotten the same response. "Yes, but i can't decide this. Plz check back in 2 hrs for the powerleveller to be here". It's been more than 2 hours.
Hopefully I will have some luck in the next hour or so.

Sorry, long rant is long:)
Personally I would not advise using their powerlevelling service.

Thumbnail of user mortena
Norway
1 review
2 helpful votes
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December 23rd, 2014

I bought an item from them which they never delivered and actively avoided me when I tried to make contact. First of all, their live-chat is a scam, you will never get through. I sat 7 hours as "Only 1 customers in front of you" and sent three mails - none reponded to them. Second, their landlines are all "closed" except one. I tried calling this, but the hung up on me 11 times, before some woman came to tell me that the item would be delivered within the next few hours. 10 hours later I got nothing, and I tried adding them on skype where i got the same message "sorry sir, but item is not in stock, will come in few hours". Complete bull$#*!. After this I was blocked on skype and could not contact them anymore here. Finally, I called again after the online order status was updated to "Ready for delivery, waiting login". I was then told that THE ITEM WAS NOT IN STOCK PLZ WAIT A FEW HOURS.

This site is complete bull$#*!, the WORST customer service I have ever met and they are 100% in here to scam you and take your money. Do not buy from these guys. Please dont.

Tip for consumers:
Just dont use them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ronnier16
Washington
2 reviews
1 helpful vote
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August 20th, 2016

I ordered Pokemon GO account, received 30 mins after payment, wow, the guys did what they said on the homepage. Happy now...

Thumbnail of user bobw100
Alaska
1 review
2 helpful votes
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January 7th, 2017

Igxe is nothing but theifs. They stole my money and will not give me what I paid for. Do not use them.

Thumbnail of user johns755
California
1 review
3 helpful votes
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September 29th, 2014

I was attracted by your URL – igxe.com, and after buying, I think you are a professional gold seller in rich experience.

Thumbnail of user catherinew11
Washington
1 review
2 helpful votes
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June 17th, 2013

I just did business around 2 years, every times just worked very well, 20mins delivery and the customer Rep is pretty profession

Thumbnail of user anthongb
California
1 review
11 helpful votes
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March 19th, 2014

At this time I share you guys 2 coupons 8% --->IGXECODE777
10%--->COUPON10%need up to 60
You can remember the coupon so that you can input by yourself it can save your time
There are lots of coupons on igxe that with fake discription, just 6% were written by 8%, 8% were witten by 10% etc dont use it
Mostly igxe deliver gold quickly especially wow gold gw2 gold, swtor credits but
When it comes to d3 eu, it will be out of stock and will delay you so much time what a pity

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Buy WoW gold online, Cheap WoW gold for sale for WoW gamers. You can get better and cheaper WoW gold and WoW items in 5 hours, 7*24 online support, Up to 10% Compensation for Delayed Order.

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