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    IGXE

IGXE

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Overview

IGXE has a rating of 2.4 stars from 120 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IGXE most frequently mention credit card, customer service, and live chat problems. IGXE ranks 157th among Mmorpg sites.

  • Service
    24
  • Value
    22
  • Shipping
    23
  • Returns
    21
  • Quality
    23
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How would you rate IGXE?
Top Positive Review

“In contrast to some of the disreputable gold vendors...”

Jonathan P.
2/25/10

In contrast to some of the disreputable gold vendors (e.g. power-level.net or ssegold.com), igxe.com is great. They honestly tell you if they have the gold in stock and they give you realistic delivery times. I've ordered 10,000 gold on two different occasions. The first time, delivery occurred in 15 minutes (um... WOW!), and the second order, delivery occurred over three days. On the second order, the live chat was totally honest and told be what was going on and when things would happen. They even mailed the final amounts rather than call me at 3 A.M. (think power-level.net for that treat). Luv 'em.

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Top Critical Review

“Rip off artist, criminals at best”

Darren T.
10/1/16

I order items on their site, someone calls and asks for my personal info, address name, phone number, for "verification" of course (lol, right). I asked how long for delivery. She said NO more then 6 hours max. Here it is 16 hours later, i contacted them via their site's 24/7 customer service... no help, made excuses, game is new she said. No its 4 years old, no stock available, they are filling it now, 3 to 6 more hours needed... no refunds can be given, if so its 3 to 5 business days at a minimum. I paid though pay pal, ill let them handle these idiots

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Reviews (120)

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Reviews that mention popular keywords

customer service (16) credit card (12) 2 hours (8) 3 days (6) 4 days (5) 24 hours (5) wow gold (7) power leveling (3) 15 minutes (3) time (44) phone number (4) 2 months (3)
Thumbnail of user jasonw55
California
1 review
12 helpful votes
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April 14th, 2014

I've used this site for many years, i've only ever had one issue with them and they refunded my money within 24 hours. The best way i have found with them is to contact them via chat and verify the stock before you purchase, the Person will give you a direct link, make your purchase and then tell them the order number. The only time i had an issue i did not do it like this.

Thumbnail of user colind23
Wisconsin
1 review
9 helpful votes
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May 10th, 2016

Got gold one weekend, decent transaction. It wasn't stupid fast both times; one was fast and the other fairly slow (over 4 hours). However, one week after that, the CC info had been sold and there was an all-night transaction on the card for an AC unit out of France for $2100+. Coincidence? Not quite. It's a theft ring...

Thumbnail of user tangw
Pennsylvania
1 review
6 helpful votes
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February 25th, 2014

I thought I might snuff out all of you illiterate $#*!s with a bit of factual information. IGXE has provided me with a very large sum of game currency over the years; however, the problem arises when I purchase something other than game currency. The first time I purchased a power leveling, problems quickly arose with the timing and delivery guarantee. The leveling didn't actually start until 3 days after the order was "estimated" to be completed. Now, I have ordered another power leveling order (after many successful currency orders), and once again, it has been 3 days with no movement on the order. I messaged through chat, emailed, and even called to try to get a refund, but nothing is heard. It seems as if they are just ignoring me completely now. My advice is, if you are ordering currency, use IGXE, but if you are wanting power leveling, go somewhere else. This website is definitely a scam.

Thumbnail of user quinnl13
Utah
2 reviews
7 helpful votes
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January 23rd, 2014

STAY AWAY! HUGE SCAM! I ordered from them several days ago, they told me they were out of stock and will contact me when they have my order. I have e-mailed them many times, talked to their terrible customer service several times. I've gotten the same run around story and I doubt I will ever get my purchase! They are based out of China and will try to deceive will false names and products. DO NOT give them your credit card, e-mail or any personal information! Do not believe their fake reviews and false website. Shop else where!

Thumbnail of user shanes28
Canada
1 review
5 helpful votes
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December 9th, 2014

Wish I had read the reviews before I used them. Total scam, they just say they delivered your item and then don't and refuse to respond. I'll have to go through my credit card company to stop the payment.

Tip for consumers:
Avoid, it's a scam.

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomass67
Arkansas
1 review
6 helpful votes
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January 26th, 2014

Got a great response the first time and after that. Forget it. You will not get anything out these guys. I have tried to get a refund and nothing. Having to do a Paypal refund. Go with u7buy.com never had a problem.

Thumbnail of user davidmichaelc
Georgia
1 review
15 helpful votes
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March 27th, 2015

I purchased Madden15 coins with my son. We paid through PayPal. After the order, IGXE asked for a copy of our photo identification, which we provided. We then learned through the monitoring services to which we subscribe that IGXE placed our identity data on a site for sale of such data to identity thieves. Also, we have never received the coins as of yet, and their customer service representatives will not communicate at all. This is not only a scam in terms of taking money from people, but it is a dangerous site. Beware. Avoid.

Tip for consumers:
Beware; this vendor will not supply the purchased items, and will ask you for identification data and then sell it to identify thieves. Beware.

Thumbnail of user beni170
Australia
1 review
5 helpful votes
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March 1st, 2014

Site is a scam.

They will process one order. Then if you place a second they will try and get personal information. I have screen shots of them asking of a photo of my credit card.

Stay away these guys are $#*!ed and will scam you. Still trying to get refund out of these pricks

Thumbnail of user zacj
New York
1 review
3 helpful votes
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September 17th, 2015

Currently in the dispute stage with paypal. They are simply a phishing site, they first get your money then demand to see Photo ID's, Photo of your credit card, Photo of you holding the card's. When I refused to provide these, "sorry" was the response. Do not give them any money,

Service
Value
Shipping
Returns
Quality
Thumbnail of user joek68
Indiana
1 review
12 helpful votes
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March 3rd, 2016

Very unlegit and amateur service business. Can't keep word on delivering goods, can't keep word on giving refunds. I had to EXPLAIN to their staff how to do THEIR job!? Seriously!? After failed promises after failed promises, 6+ hours of LiveChat support and absolutely no progress made or delivery given... don't be an idiot like me... hit the back button, and purchase your product from a different merchant. Only rated it 1 star because the system will not let you make a negative 3 stars.

Thumbnail of user johnj61
Romania
1 review
2 helpful votes
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April 22nd, 2012

They are selling illegal goods ( they do not have the owner's approval to sell virtual items, so once you buy from them you will have them removed or worse, your existing account will be suspended).

Once you contacted them also your email will be spammed forever. Obviously as it is the case with such filth, the unsubscribe option does not work, and nobody will ever reply to your emails unless you buy something.

Thumbnail of user brandona23
Washington
2 reviews
15 helpful votes
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January 31st, 2016

Bought some EC for STO, and after the transaction was complete, the guy messaged me and said he accidentally gave me double. I looked, and, no, the amount he gave me was the correct amount that I purchased. Reading the other reviews, this seems to be a common thing they do: they do they trade, tell you something's wrong and ask for it back, and see if you're gullible enough to fall for it. What a bunch of scumbags. Gave them two stars instead of one only because I got what I paid for...

Thumbnail of user sophiea2
Georgia
7 reviews
29 helpful votes
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June 18th, 2013

I came across a review about IGXE that stated that they ask too much personal information. I want to make a request to those people who spread false details like this. This platform asks the minimal details just like any other website would do if they are involved in the virtual money transfer. Anyhow, this does not matter as the information that you give is secure here. As a regular user of this platform, I know that they are accredited and certified by Trustwave and GEOTrust. Anything that we provide here is absolutely safe.

Thumbnail of user dexterh9
Canada
1 review
5 helpful votes
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July 24th, 2013

Lol i harass this company through chat every hour waiting for my gold, so far i recieved a third of my purchase, still waiting for it all. It got to the point to where they get pushy with me, all i want is my dam gold. I did once buy a cd key and got it within an hour, but selling gold isn't there cup of tea

Thumbnail of user markt23
Texas
1 review
2 helpful votes
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March 25th, 2012

They are a terrible company. I asked a question about a bonus amount they promised on the site, and they said no. And then proceeded to say:
If you don't want to buy
Charles wayne Say:(2012-03-25 21:02:33)
We will just trade for others
Charles wayne Say:(2012-03-25 21:02:36)
Sorry
Charles wayne Say:(2012-03-25 21:02:42)
They need it atm

Then I was like hold on. Who is the customer. Me or you. He then proceeded to say:
Charles wayne Say:(2012-03-25 21:05:12)
We don't need a poor man like you

Wow. Good luck doing business with a site like this...

Thumbnail of user jamesw90
Virginia
1 review
5 helpful votes
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October 22nd, 2013

Purchased some wow gold, and it was taken back by game support saying it was stolen. Their site claims it is all 100% legit farmed by their own people and none comes from cheats, hacks, etc. After talking to them, I was basically told they wouldn't help me because they finished the delivery and I got it stolen from me.

Thumbnail of user michaele31
GB
1 review
6 helpful votes
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April 4th, 2014

Avoid these scammers! I tried to buy a $50 ukash voucher - payment from my debit card processed fine, they then telephoned me to confirm details. And then for some reason needed me to to photograph my passport and drivers licence. I obviously told them where to go and cancel my order. Still waiting for refund.

Thumbnail of user williamm112
California
1 review
1 helpful vote
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October 11th, 2014

Really need to say THANKS for igxe.com! I purchased 3000k FIFA15 Coins on Xbox one. And i got an email said cannot find my player so i go to Live Chat asking help. The customer service Rep. Eva just do me a big favor for this issue, and i update a new players then got my coins immediately! BTW, igxe have covered the 5% tax, thanks!

Service
Value
Shipping
Returns
Quality
Thumbnail of user zhouy1
Texas
1 review
5 helpful votes
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March 10th, 2016

Paid through Paypal, this site does sent bought item, they claim "for your protection" then ask me to upload my photo, ID, credit card, Paypal information etc. I refused. They stall and did not refund. I had to claim through Paypal.

Thumbnail of user bakrost
Spain
1 review
3 helpful votes
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May 4th, 2013

I have recently bought Tera Gold- 2000 and I'm very happy with IGXE. I know some reviews are paid but not mine, and I have to say that it was extremely fast, in 5 hours I got my gold. I recommend this page. I think I will buy from there again.

Thumbnail of user steveg54
Michigan
1 review
3 helpful votes
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December 19th, 2014

I wish I could give them less than a star. This is the worst online delivery service I have ever dealt with. They did not give me my item. They email you saying it will be arriving to you shortly or within 24 hours. They have prewritten emails that they just send out to their customers. I even got the wrong prewritten one. Now I have to go through pay pals claims to get a refund because they refuse to give it to me or even respond to my emails. Avoid this garage scamming site!

Tip for consumers:
Avoid it! Don't even think about trying them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user frankj30
Washington
1 review
2 helpful votes
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May 23rd, 2015

About 2 months ago I bought a game key for elder scroils online and yesterday I get an email saying it was. A fraud and my axcount is getting deactivated. Dont buy from this website, they are NOT legit.

Thumbnail of user scottb157
Australia
1 review
4 helpful votes
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July 9th, 2016

Signed up in good faith, noticed the reviews late but figured what the hey. Was informed they had no stock and it will be another hour, one after the other and so on. Got impatient, told them want review and again more promises "1x more hour" (not sure why they are buying time like this).

At the time of writing they have 58mins to comply or its a dispute via paypal.

In the end, i found lootdude.com was able to deliver and was upfront about their stock sizing. For me thats all i really care about "Can you deliver, and when? Answer two questions honest you get my business. Screw around...

You get reviews like this.

Thumbnail of user boomt
China
1 review
5 helpful votes
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December 4th, 2009

Hey! I've wanted you to know that Luis does a nice work and realy friendly. On all questions her gives an answer and he doesnt need a long time for that.
I also got no problems to talk to him and i understand all words he writes. Keep up the good work with your nice supporter.

Thumbnail of user eugenes21
RU
1 review
14 helpful votes
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September 22nd, 2014

I placed the order, but has not yet turned to Yolanda Brown from fastsupport, delivery has not been completed. In the end, thanks to support treatment I received my delivery after 12 hours in total. Hopefully, the next order will be executed in 1 hour, as promised.

Service
Value
Shipping
Quality

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