iKeyless

The process of ordering with iKeyless was very simple. A confirmation email would have been nice but I later found out my contact person. Stacey F was on vacation. Someone else assisted me. Shawn was a big help! I would definitely order again from this company. The wireless remote was easy to program and works great!

Key fob arrived on time as promised.
Was able to program fob with help from iKeyless Customer Service Rep.
A lot cheaper than price quoted by dealer.
Thanks to Sarah at iKeyless for followup.
Order #*******

I am very disappointed to find out that my key fob has not even been shipped. I called today and was told that it's on back order. A call or an email would have been nice to get from ikeyless.com. So now since it's back ordered, I am told it will be an additional week before I get it. There web site says 2 to 5 days when you should receive it. I have read other post after I ordered it, and several have experienced the same issue. I guess you can say that as a consumer I should have looked more into this company. I will most likely not use there service again.

Received two new keys... prior to my call to Victor... In all past calls Keyless
Has been class A. Extremely professional staff... call to Victor citing the fact
That the two keys I recently received lost full power... he responded ASAP, is now sending me two replacements which he will throughly test. Prior to mailing. H e was so courteous and showed commendable customer concern.
Terrific job

First of all did not know the remote was going to used and old... Paid almost 70.00 for it. I guess I should have expected that since I have a 2000 civic... They also cited they would include instructions. No instructions were included... good thing I had the video from Internet from another company. It did work out. Just wondering if this old remote will last looking at my own remote it looks brand new compared to the one I got from ikeyless. But it did work.

IKeyless sent us a key that could not be programmed. Attempts to contact the company several times were unsuccessful. The company's phone system puts you in a loop and no human ever comes on the line. The email address is bogus as well. Junk, junk, junk! Do not purchase from this company!

IKeyless shipped me dead batteries for my key fob. I reported this, to which they sent replacement batts, earning one star I suppose, but those batts were also dead. They won't refund me unless I return the defective product in a protected package. It's not worth the hassle.

The final update for 6/24/10 revue: I was contacted by Nick from iKeyless and was told that i got the wrong order.
Shortly after, i received a replacement.It was a correct, but very used in appearance, functioning
Remote. It was married to the car and works now.
So was is a TOTAL scam - probably NO. They do have customer service(damage control)people you can talk to.
Would i order from them again - NO.

Got my remote for my jeep and it's USED!
It doesn't say that anywhere on their home page until you look on their terms & conditions which is BS!
I just hope it works now - before buying look around at other websites and make sure what you're buying is a new or used product!

Ordered a remote for a 2000 Toyota Avalon via Amazon. Remote came, however even though it was an exact match to my broken one, could not program it. The car went into Program Mode, however it would never recognize the ikeyless Key.
They firmly instruct to send them an email detailing the problem - prior to calling them. The e-mail was rejected by their server. They instruct you to buy a new battery - bought a new battery - without programming success. Called them was told Option 4 for Amazon Placed Orders - No Answer. Went onto Amazon for a Return - have to get Permission from Ikeyless for the return. Waiting.
I've never had problems with Amazon before - I'm suspect of that company now also. This has been a totally frustrating experience. I will never order from ikeyless again and Amazon will no longer be the first site I will use for my shopping.

Ordered key and remote with key cutting service. Key works great, remote is useless. Dealership nor locksmith were able to program. Both stated remote was defective and should be returned. Customer service would send replacement but stated I have to pay yet again for attempted programming. Unfair practices. Stay away!

Ordered a FOB 10 days ago, they charged me immediately but have to received anything. When I call they told me it did not ship until 5 days after the order was placed. USPS has not scanned anything yet! I will call one last time tomorrow and then I am going to cancel the charge.

On 10/4/14, I purchased an ikeyless remote. I tried 6 times, exactly as per instructions to program my remote for my 2000 Toyota Avalon and it didn't work. I am now out $89.70 with tax, shipping and handling and that, on a single income, is a lot to be out of pocket. I do not want another one. I want only a refund. I have an attorney friend and hope to not resort to this. How do I receive my refund most immediately?

Ordered a remote for my car that I needed badly. Contacted them after my product was well overdue, and apparently the item was is back order which they failed to notify me about. When I asked for a rough estimate of when I would receive it, all they kept saying was about a week for them to get it then they would need ship it out, etc. Finally got it, and it's used, dirty and somewhat broken... wow... nice...

Horrible. They claim & quote "Most orders placed by 3:30 pm EST ship the same day"... LIE! I guess the loophole for them is the "Most orders..." portion of that statement. My order was in stock, placed by 1:21 pm EST, and it did not ship until the next business day. Furthermore, by shipping via USPS First Class, it is not reliable at all to track the package. There are a lot of companies providing the same service as these underachievers so I will be sure to give someone else a chance next time. No response to my email inquiry either. I will give them two stars simply because they did the bare minimum and technically fulfilled their obligation.

Like many others, I am reading the bad reviews only after not receiving my order 12 days later. Got a usps tracking number which was never updated and feel like I have been scammed. Same bad reviews being written for more than 2 years. Shame on you ikeyless! That should be shame on me for not doing more careful research before placing an order with these scammers.

All these positive reviews are surprising. I ordered something on Dec 1. They sent me the wrong key. They redelivered another key via express mail and didn't tell me it required a signature. Requires me taking off work to go get the key from the post office since I'm not at home during the day. Service staff was less than helpful and not sympathetic.

Btw- If you look at the fine print on their website they can send you used keys.

Programming instructions supposed to be included with automotive remote and transponder key. They weren't! Very difficult company to deal with. Plenty of others out there; give them a try before resorting to this outfit!

I ordered key shells for my 2002 Toyota Land Cruiser. The original Toyota keys, between two, lasted about eight years.

The two iKeyless replacements lasted about six months. The plastic is worthless. They case just disintegrated with little or no use.

When contacted, iKeyless wouldn't do anything without a return of the keys (which were ground to fit my car). When I explained that the keys were not repairable, they said tough luck.

Do yourself a favor. Buy replacement keys from someone else.

This place doesn't even deserve one star. After they sent me the wrong key and I tried to return it, they would not refund my money. Yes it was past the 30 days but it took me two months before I could find a locksmith that let me know it was the wrong one. When I called to inquire about returning it the guy was rude and told me the manager would call me the next morning. Never got a call. This company stinks!

A 2003 Toyota Celica remote was purchased as a gift in Dec 10 (order *******). It did not work and ikeyless sent another remote, which also did not work. The Toyota dealer gave us the correct FCC number and we sent the remotes back. A remote with the correct number would cost additional according to ikeyless. By this time, the 90 day warranty had expired. They claim the CC info is incorrect and will not issue a refund. The customer service rep said there is nothing they can do; we are out the cost of the remote. They have an online "ticket" system that they do not respond to, so you have to call and hope to get through to someone (9-5 M-F EST). I would not use or recommend this company.

Ordered a key fob for 2003 Town Car. Arrived in about 2 days. Tried to program according to instructions. No luck. On a hunch, tried the instructions for the 2004 Town Car. Everything worked, finished in about 2 minutes. A little disappointed they would have the instructions off like that but all in all not bad. Anybody reading this that is having trouble might give a try to going up or down a year. Worked for me.

They are not clear about their process. I ordered a key for my 2011 CRV Honda and it just came as a blank key with zero instructions. IKeyless also forces customers to write an approval review on the ease of ordering for the invoicing menu to come up! When you look at their website you see all these great misleading positive reviews. I suspected this was false (after I ordered) so I immediatly called their 800 number to cancel during their store hours and just got their voice mail. The only way to cancel was to call them and they never returned my call! Do not use their mail services. Best to drive locally to a dealer or a company that does this for you.