iKeyless

Great group of honest people nice gently used parts and me ones too. Monya was very nice and polite. Truly a great experience order number *******

These folks shipped the product fast, as described and perfect shape. What more can you ask from a vendor? :)

All questions were answered with thoughtful consideration, highly recommend their services. The order process was also very thorough. Thanks again!

Fast, prompt service... keys look like originals.

Thanks Amanda for confirmation on Order number: *******

Issue having appears to be browser the but backwards be may writing I'm What iKeyless customer service credited me for the bad key.

WARNING: I do NOT recommend buying keys from this company. I ordered 2 keys for a VW Passat 2002, one remote flipkey and one Vallet Key. The uncut keys themselves were fine but the flip key had a wrong/defect chip in it that could not be programmed. The poor locksmith spent almost an hour trying to program it before he finally had to give up. The other key was missing a chip all together which I personally witnessed as he opened it up in front of me. The keys were already cut and after all the time he already spent on it, the only feasible choice at that point was to pay an extra $70 for 2 chips he had in store in order to get the process complete.

I sent and email to *******@ikeyless.com explaining the situation and asking for a refund of the $70 I had to pay due to their defecitve product. I got no response to the email. I then called today about a week later. They refused to refund me the money claiming there was a 30 day return policy and that I should have called them when I had the problem and returned the faulty keys. That there was a time limit imposed on me is nowhere to be found in the paperwork they sent me. Regardless, if there is an obvious problem with a product any decent company would not "hide behind" some 30 day return policy.

I it is quite unreasonable to expect, me as the customer, to have to terminate the cutting and programming process I was in the middle of, send the keys back to iKeyless, wait another week or so (or who knows), and then go back to get the the locksmith to have him do the process all over again. I still would have had to pay for the time and cutting he had to do with the original keys.

My efforts to have them refund my $70 extra expense was futile. I wish I had seen all the bad reviews on Google + before I ordered from this company. I am therefore writing this review to warn others.

Fast for cutting 2 keys and getting the key codes, took to the dealer & in 10 min,'s
Have it programed to the keys!
THANKS AMANDA & YOUR STAFF.
Will tell everyone this is the way to go,

Thanx again for 1 of the best online purchases I've ever had! I am a very large man, I purchase most of my clothing, and a lot of things online.

I'm happy to say I received excellent customer provided by Stacey was five star and I was pleased with the product

Ordered a replacement fob and received a tracking number in my shipment email. The tracking never to updated. I called three days later to ask the status and was told an email was sent to me letting me know the fob was on back order for "a week or so". I never received such email. I told this to the very unfriendly representative and that I was not happy with such a delay and wanted a firm date; if I'd known this I would've cancelled. She then got flippant with me so I just told her to cancel and I'll go elsewhere so I can get this sooner. She basically said good luck and hung up. I called back immediately and got another person and explained what happened and that I wanted a confirmation of my cancellation and more details of my refund. This rep was apologetic and nicer, told me I would receive the refund within a couple business days but I have yet to receive any confirmation email. And the mystery email mentioned from the first conversation- no sign of it, not in my spam, accidental delete, nothing.
This company is a Scam... I will take action through my credit card company if I don't see a refund in a couple days and trust me, they will all know my name at that company until this is resolved.:-))

----- update---
Since posting and receiving no cancellation confirmation email, I called again and asked for a manager. Of course, he wasn't available... He was... er... Maybe at lunch? So I questioned where my email was and why I couldn't some sort of confirmation. So I get a long explanation how they have to contact the shipping department (even though my item wasn't even shipped) and once that is completed, it could take a few days for me to get an email status on the cancellation. I told this new person I hadn't been receiving emails so this is the reason for my request and could she give me confirmation; no. She did confirm my previous 2 calls though.
Just checked my email, what do you know? I have a refund notification with confirmation. Now to see if it hits my bank. At least I have proof if needed. Calling does pay off...

I had a problem with my remote that was addressed quickly and I am very satisfied with the service I recieved

Attempted to get a keyless entry replacement for my Subaru with these guys and found one that was smaller than the others I was seeing, so I ordered it. It came, was the wrong one, and the instructions were far more complex than initially indicated.

I called, they informed me it was a "clone", and that I could return it, though I'd have to pay for shipping despite the fact that it wasn't what I'd ordered.

Fast forward three weeks and numerous unreturned calls and email, they agreed to pay for shipping back. Then when I checked my card refund, they deducted the shipping costs from my refund, telling me they wouldn't refund the amount I was legally entitled to because it "wasn't defective". Eventually I had to dispute the transaction with my credit card company to get the refund I was entitled to back.

Long and short: falsely advertised product, lied about return costs, and attempted to surreptitiously steal from my refund without informing me. Recommendation: AVOID WORKING WITH THESE PEOPLE.

Order *******

Initial order taken and replacement order managed by Monya. Customer service efficient, prompt, and courteous.

Order *******: OEM key fob ordered, received via first class USPS shipping. After programming, it works flawlessly. Thanks, Stacey!

Thank you Sarah, I got my remote faster than I expected and it was very easy to program, only had to do it one time and it works great!

Ordered a remote, got it in 1 day, had to
Have tech support, sarah was great!
My order # was *******

They were great! Got my items fast and they worked on first try! Save me a lot of money!

Found the webb site and with no hassel I had the FOB in 2 days
With no problem. Great place to do bisness

This is a long review but the gist is that THESE GUYS ARE A BUNCH OF LIARS AND SCAMMERS, DO NOT BUY ANYTHING FROM THEM.

I ordered a $95 electronic key, for which they charged $5 shipping. They provided me with a tracking link, which never showed any records of shipment. After 10 days of wait I contacted their online live customer support, and talked to a guy named Brian. He blamed USPS for loosing the package somewhere, apologized for it, and told me that he will ship me out another key asap with priority shipment.
Well it turned out that he was a big fat liar. Again after waiting 5-6 days with no updates from the store, I contacted the customer support again. This time talked to a guy called Cody Smith. He told me that the person before me did not ship another package or took any action. This guy also apologized profoundly and said that he will ship me a new key that day itself through Priority shipping. This time he did provide me with a USPS tracking number. But, that tracking number never got updated beyond "Electronic Shipping Info Received" for 6 days. I contacted the same guy again, and he also then blamed USPS for loosing the package and swearing that he shipped out the product personally. I have ordered a zillion things online till date, quite a few of which came through USPS, and have never experienced the postal service loosing a package, let alone twice. So here I am 24 days after ordering a product, charged for it upfront, and nothing in hand. So, I am launching a Frauds Claim with my Credit card company.
I am pretty sure the 4-5 star ratings here are also put up by the company's own people. BEWARE. Save yourself time, money and agony, and don't order anything through these guys.

Was easy to install and the price was really great. Thank you amanda for your help

Received exactly what i order. Was kia original and work as the original very satisfied

Happy to recommend this remote--cheaper than our dealer and easy to program. Thanks Sarah!

Easy to order. Prompt delivery. Quality of construction identical to original. Entirely satisfied.