• iKeyless

iKeyless

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Overview

iKeyless has a rating of 3.2 stars from 533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iKeyless most frequently mention customer service, order number, and local locksmith. iKeyless ranks 22nd among Auto Accessories sites.

  • Service
    62
  • Value
    63
  • Shipping
    61
  • Quality
    62
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How would you rate iKeyless?
Top Positive Review

“Satisfied customer”

Jack H.
8/1/15

My experience with iKeyless was great in that the order arrived sooner than expected prompted by memos from Sarah with updates. Buick wanted $136.00 to resolve my problem and failed to advise I only needed a keyless battery. Thank you. Jack Horner.

Top Critical Review

“I am very disappointed to find out that my key fob...”

Jerry B.
10/21/13

I am very disappointed to find out that my key fob has not even been shipped. I called today and was told that it's on back order. A call or an email would have been nice to get from ikeyless.com. So now since it's back ordered, I am told it will be an additional week before I get it. There web site says 2 to 5 days when you should receive it. I have read other post after I ordered it, and several have experienced the same issue. I guess you can say that as a consumer I should have looked more into this company. I will most likely not use there service again.

Reviews (533)

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Reviews that mention popular keywords

customer service (103) order number (71)
Thumbnail of user robertc284
New York
1 review
0 helpful votes
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October 6th, 2016
Verified purchase

I recently ordered online a keyfob remote for my 2007 Ford Van from ikeyless. Order number (*******). The package arrived on time and in excellent shape and the product was not damaged. However, the ad for the item stated that programming instructions come with all orders. This was not true as I did not receive any instructions, just the remote. I had to go online to find out how to program it. I emailed this to let the company know and was contacted back by Stacey. I would recommend this company again as the only fault I have was with the instructions not included as mentioned in ad. Thank you.

Thumbnail of user kathleenn19
Florida
1 review
0 helpful votes
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October 10th, 2016
Verified purchase

Stacey I was about to panic because I had misplaced the
Keyless entry remote to my 2008 Toyota Corolla. I placed
My order to iKeyless (order number *******) with an extra
Battery. Prompt service, bargain price and easy programming.

Thanks,

Kathleen

Thumbnail of user paulp89
Kentucky
1 review
0 helpful votes
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November 6th, 2015
Verified purchase

It was very easy ad efficient to identify exactly what I needed, and the order was filled promptly and efficiently. Stacy also followed up to make sure everything was satisfactory. A great service and products at very reasonable cost.

Thumbnail of user michaelw242
Pennsylvania
1 review
0 helpful votes
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April 1st, 2016
Verified purchase

I just want to say how happy I am with the keyless remote I bought for our car. The video was great for my order #: *******. Stacey F. Shipped this fast, the price was great, and it works perfect. I wish I would have found your company years ago when we bought the car.

Thumbnail of user jimp47
Illinois
1 review
3 helpful votes
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August 9th, 2014

The instructions they sent with the remote were only for keys, so that didn't help. Their informational video didn't seem to work on my Toyota, so I ended up finding directions that worked on YouTube. But the remote still didn't work. So, I started a chat with their website and discovered that my car has an aftermarket keyless system. So the remote doesn't work. I am going through the return process now and it seems to be fairly straightforward. Frustrating experience, but not their fault.

Thumbnail of user garys139
Texas
1 review
0 helpful votes
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May 10th, 2016
Verified purchase

I had heard about ordering a keyless entry for my car (had lost the other two). A friend said it was easy and less expensive than going to the dealer. Both of those things are true - easy to program and far less expensive than what a dealer charges. I got an email from Monya, wanting to know how the experience was, never get that from companies.My order ******* went off without a hitch. Glad I bought from them.

Thumbnail of user rosanap1
Colorado
2 reviews
0 helpful votes
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August 25th, 2016

When I purchased my 2006 Lexus, it only had one key. We contacted the dealership to purchase additional keys and the high price scared us away. After several years of taking care of the only key for the car it of course broke. I had seen a positive referral for ikeyless.com on a Lexus site so I decided to give it a try rather than a huge expense with the dealership. I ordered two keys from Stacey F. At ikeyless.com, order number ******* and they worked perfect at significantly less expense! The only problem; I wish I had ordered keys from ikeyless.com several years earlier.

Service
Value
Shipping
Quality
Thumbnail of user louc189
California
1 review
0 helpful votes
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October 25th, 2016
Verified purchase

It is with great pleasure to share my thoughts about the customer service experience that I had with Sarah in connection with my iKeyless order. Sarah was very knowledgeable, friendly and complete in regard to every detail in answering all my questions. Sarah is definitely a 5 star company representative.

Thumbnail of user deniser4
Michigan
1 review
2 helpful votes
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December 24th, 2012

Beware... they will send you a dirty, used keyfob and then tell you it is in their terms and services that they reserve the right and that all items sold may be new or used... no way of knowing. The customer service rep I spoke to today even admitted that this practice was not fair. They really should at least tell you up front if you are buying a used item. This is supposed to be a Christmas gift... and I received it today, Christmas Eve... great :/

Thumbnail of user jackieg40
Maryland
2 reviews
0 helpful votes
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September 15th, 2016
Verified purchase

I ordered a key fob for my Jaguar (order number *******). It was a great price - almost $70 cheaper than the next one I priced and Jaguar wanted almost $300! The order was dispatched the same day and arrived a day later. Shawn followed up to make sure everything was okay. I shall definitely order from this company again.

Thumbnail of user quentinl8
Washington
1 review
1 helpful vote
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January 16th, 2013

Ordered a switchblade for my Honda Civic SI to replace my secondary key. The Live Chat was no help to get the right key sent over. The instructions for installation were illegible and horribly laid out. My specific car model wasn't even in them, and the instructions for the other models didn't work either. What a waste of money. Do not buy from these guys, a lot of heartache and expense.

Thumbnail of user janea39
California
1 review
0 helpful votes
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March 11th, 2016
Verified purchase

I wanted to save money by using Ikeyless but was worried that there would be something wrong with the key. I went ahead and ordered the key and it was shipped very quickly. I had a locksmith cut and program it for me and it worked out fine! Going through the dealership would have cost over $400 and I got the job done for just under $200!
Monya
Order number *******

Service
Value
Shipping
Quality
Thumbnail of user trentonv2
North Carolina
1 review
0 helpful votes
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May 23rd, 2016
Verified purchase

I ordered my keyless entry (OD# *******) for my Nissan Murano it came in about 3 days later in excellent condition. I called the locksmith and it was programmed the same day. Special thanks to Sarah for her hard work in assisting me with my needs. Thanks.

Thumbnail of user johnb614
Georgia
1 review
0 helpful votes
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June 8th, 2016
Verified purchase

I looked online to see if I could get a replacement smart key for my Toyota, hoping to save a bundle over what my dealer would charge. Sure enough, I found the exact key for my vehicle at iKeyless at a price 1/5 of what I'd otherwise have paid. The unit they sold me was the blank key and the fob-like shell. All I had to do was get the blade cut, then put the electronic innards of my old key into the new one. By the way, the unit arrived in two days! IKeyless is the way to go. / John

Thumbnail of user lens26
Canada
1 review
0 helpful votes
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August 15th, 2015
Verified purchase

Bought product from iKeyless and part of product was missing upon receipt. Fortunately a phone number was provided on the packing list. I called customer service and got immediate response and was assured the missing part would be sent out immediately. It was and I received the needed part without hassle. Two points, 1. There was a number available to call and 2 someone answered the phone and provided proper etiquette and customer service, what a concept!. IKeyless-great to do business with, great product.

Thumbnail of user janeth80
Alaska
2 reviews
0 helpful votes
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April 27th, 2016
Verified purchase

My automatic keyless car door opener quit working. I ordered one from ikeyless to replace it. The new one was shipped within a couple days of otdering. It came with easy to read and follow instructions on how to program it to work with my particular vehicle. I followed the step by step directions, and it worked the first time, and has been functioning perfectly. I highly recommend ikeyless. They provide a great product, with speedy delivery service, and great customer service. Thank you ikeyless.

Service
Value
Shipping
Quality
Thumbnail of user richardw163
District of Columbia
1 review
0 helpful votes
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May 12th, 2016
Verified purchase

I ordered a remote for my 2001 Mustang from iKeyless, it came quickly and the programming was flawless. I would recommend iKeyless to everyone. Fast service and precise shopping. Thank you Stacey for my order #*******. I will use you again in the future.

Thumbnail of user rutha82
Colorado
1 review
0 helpful votes
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October 7th, 2016
Verified purchase

I was very impressed by the speed of the delivery and my key fob from iKeyless. I was amazed at how quickly the product arrived. Both the service and product have been great! I will definitely do business with this company again when needed.

Thumbnail of user scottn47
Georgia
1 review
1 helpful vote
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February 15th, 2017

Short version: they were excellent. Swift delivery and process of return. Very helpful on the phone, especially Ben!

Long version: We tried two different remotes, before bringing the remote and the vehicle to the dealership. The dealership told us it was the door lock actuator. That was too expensive for us to fix, so the second fob just sat in a drawer for a few months. We finally fixed it and the fob still didn't work. I didn't expect much, but I figured "what the hell." So, i looked up ikeyless and called them. I explained our situation and they worked with us to figure out which remote we needed. It turns out it was the first one we sent them. They mailed the replacement and even included a little lighter flashlight. For free. As stated, excellent company that takes their customer satisfaction seriously. Thanks Ben!

Thumbnail of user antoinetteh
Arizona
1 review
1 helpful vote
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October 23rd, 2013

I ordered a key fob for my 2008 Ford Focus. I received the key fob in short time. I attempted to follow the instructions to no avail. I called and spoke with an agent named John. He patiently walked me through everything and I was up and ready in no time at all. Totally awesome service.

Thumbnail of user katrinat10
Alaska
1 review
1 helpful vote
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July 14th, 2016
Verified purchase

My experience with iKeyless was excellent due to their customer service. The personal touch along with friendly service made it stand out for me. Shawn followed up after my purchase (*******) to verify I was pleased with my experience. Absolutely, I would highly recommend this company because of it.

Thumbnail of user valeriek17
Texas
1 review
3 helpful votes
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February 14th, 2017

I recently purchased a pre owned vehicle and the remote was missing. The dealer wanted $225 to replace it. I went online to IKeyless and ordered the one I needed. I had it in two days. The dealership programmed it for me as it was not something I could do myself. It took about five minutes. I am one very happy person.

Thumbnail of user rs44
Virginia
1 review
3 helpful votes
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April 5th, 2014

I ordered a new case for my remote on 3/30. The key ring had worn through. It arrived 4/5. I half expected a used case because its for a 2001 car. But is a new case. The only downside with this site that I experienced was no shipment notification.

Thumbnail of user glennr17
New Jersey
1 review
1 helpful vote
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October 28th, 2013

I had tried to perform the keyless entry item several times before contacting the support group of this product. Jamie guided me through two processes and I was able to program both the new product and my old product very easily.

Thumbnail of user jamesy30
Florida
1 review
0 helpful votes
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July 26th, 2016
Verified purchase

This review is in reference to Oder number ******* I ordered a replacement key for my 2013 Lexus from iKeyless and was impressed by the efforts the company goes to to insure the security of the product. A customer service representative named Sarah was especially helpful in assisting me in gathering the documentation to help with my secure purchase.

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From the business

iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!

Company Representative

Thumbnail of user stephanied6
Mike L.
Customer Service

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