• iKeyless

iKeyless

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Overview

iKeyless has a rating of 3.2 stars from 533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iKeyless most frequently mention customer service, order number, and local locksmith. iKeyless ranks 22nd among Auto Accessories sites.

  • Service
    62
  • Value
    63
  • Shipping
    61
  • Quality
    62
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How would you rate iKeyless?
Top Positive Review

“Satisfied customer”

Jack H.
8/1/15

My experience with iKeyless was great in that the order arrived sooner than expected prompted by memos from Sarah with updates. Buick wanted $136.00 to resolve my problem and failed to advise I only needed a keyless battery. Thank you. Jack Horner.

Top Critical Review

“I am very disappointed to find out that my key fob...”

Jerry B.
10/21/13

I am very disappointed to find out that my key fob has not even been shipped. I called today and was told that it's on back order. A call or an email would have been nice to get from ikeyless.com. So now since it's back ordered, I am told it will be an additional week before I get it. There web site says 2 to 5 days when you should receive it. I have read other post after I ordered it, and several have experienced the same issue. I guess you can say that as a consumer I should have looked more into this company. I will most likely not use there service again.

Reviews (533)

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Reviews that mention popular keywords

customer service (103) order number (71)
Thumbnail of user marianneb9
California
1 review
0 helpful votes
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August 21st, 2015
Verified purchase

My 2003 Chevy Tahoe remote needed to be replaced. I went on-lione and ordered a new one with iKeyless on a Sunday afternoon. I recieved it the following Thursday and installed it within about 5-10 minutes. This is much easier and cheaper than going to the dealer. Stacey was great and very helpful.
I'd order again for sure.

Thank you
Marianne (order number *******)

Thumbnail of user johnu25
Washington
1 review
0 helpful votes
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July 1st, 2016
Verified purchase

I ordered two replacement keyless remotes and they were mailed very quickly, but unfortunately, without the instructions. I called and within ten minutes the customer service representative had emailed me the instructions, which I read through and which worked right away. I really appreciated the prompt response.

Thumbnail of user theodoreb29
New York
1 review
0 helpful votes
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April 19th, 2016
Verified purchase

Your company saved me approximately $250 on my remote door opener as opposed to going to a Nissan dealer.The remote works fine, the directions to program the remote were spot on. I would definitely recommend your company. Fast service and cost effective

Thumbnail of user andreal54
Hawaii
1 review
1 helpful vote
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July 1st, 2016
Verified purchase

My husbands remote shell buttons were cracked and wasn't working for a few years now. The car dealer had told us it would cost over $200 to replace. I finally thought about checking the Internet and I'm so glad I did because I found Ikeyless.

Our replacement remote shell arrived within a few days and very easily replaced our damaged shell. It cost us just around $24 with shipping. Our only problem now is finding a place that will duplicate the key.

I was contacted by Shawn Malony after my purchase to see if I was satisfied with my experience.

Thank you for your great service!

Service
Value
Shipping
Quality
Thumbnail of user reneec10
Texas
1 review
1 helpful vote
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June 24th, 2014

I ordered 2 keyless remotes from iKeyless for my Buick. The initial package I received only had 1 remote in it. I had to wait another whole week to receive the second remote and the unlock button doesn't work. The price of these remotes were a whole lot cheaper from iKeyless but I guess that old cliché is right, you get what you pay for.

Thumbnail of user stephanied6
Mike L. – iKeyless Rep

Hello Renee,

My name is Stephanie and I am the customer service manager of iKeyless.com. Was your issue ever resolved with the unlock button not working? I truly apologize for that. I would be more than happy to assist you. Please email me at stephanied@ikeyless.com and I can help.

Thanks,
Stephanie

Thumbnail of user albertm66
District of Columbia
1 review
0 helpful votes
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April 7th, 2016
Verified purchase

Very pleased with the product, prompt delivery and the follow up from Sarah B. I will recommend your company and will definitely purchase again. I must thank you. I plan to purchase a stereo system in the near future.

Thumbnail of user janw71
Kentucky
1 review
0 helpful votes
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November 22nd, 2016
Verified purchase

Needed a spare manual key, as the car (purchased used) came with only one remote/flip key. I had some questions, as I was getting nowhere with a local Kia dealer's parts department. I contacted iKeyless, and Shawn was able to answer all questions to my satisfaction. There was a mixup on my order (received an uncut key instead of a cut key). One phone call to Shawn took care of it. I was emailed a prepaid shipping label to return the merchandise and received the correct key in less than 2 days. The key works fine. I am totally satisfied.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jimp60
Texas
1 review
1 helpful vote
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May 16th, 2015
Verified purchase

Received 2 replacement remotes that we ordered last week. Took our vehicle with the remotes to the dealership and they could not be programmed. Speaking with Victor today it was determined they were not the right remotes for our model. Victor is mailing out free of charge 2 remotes that are for our model AND sending a return prepaid shipping label.

You can't find customer service like this anywhere anymore... Thank you ikeyless and THANK YOU Victor.

Service
Value
Shipping
Returns
Quality
Thumbnail of user marko214
Illinois
1 review
0 helpful votes
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March 17th, 2016
Verified purchase

I'm very pleased with my purchase from I keyless. The remote is very easy to program thanks to help from Stacy and appreciate the follow up from Sarah. Works as advertised as good or better than the factory fob. And looks/feels exactly the same.

Thumbnail of user paulb278
Kansas
1 review
0 helpful votes
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September 8th, 2016
Verified purchase

I ordered 2 key fob replacement pads for my Jeep on order number *******. I received the proper ones and they work perfectly. I have ordered from iKeyless before and always got the right product in a great time frame. The friendly service is better than any site I order from! About a week after I received my order, I received an email from Stacy F at iKeyless Customer Service thanking me for my business and offering any assistance I might need. This kind of customer service is extremely rare today. Thank You iKeyles for the great service.

Thumbnail of user quadrak
Hawaii
1 review
0 helpful votes
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December 21st, 2013

I asked if I could return a automobile spare key that I ordered with a second remote.
After the order was mailed, I found the spare key for my car. The representative who answered the phone was very pleasant and courteous. She said there was no problem returning the unused key and the company was happy to assist me.

Thumbnail of user toddm57
California
2 reviews
0 helpful votes
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May 18th, 2016
Verified purchase

I bought a key fob for my wife's Kia Rondo. IKeyless was the best deal by far! As soon as the new key fob arrived, I got a message from Monya who wanted to make sure everything was working properly. It took a bit of time to test out the new fob because our year of Kia had to be paired with the fob at the dealer. The new iKeyless fob works great! Monya is the best!

Service
Value
Shipping
Quality
Thumbnail of user nicoles88
Kansas
1 review
0 helpful votes
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August 14th, 2015
Verified purchase

Overall, the item was cheap (in cost), it was easy to order, but when I received the item, it was missing parts... When I received a "personal" email from Stacey, and explained my disappointment, she responded with, "I'm extremely happy to hear that you are a satisfied customer." Apparently not personal...
Order: *******

Service
Value
Shipping
Quality
Thumbnail of user steves257
Illinois
1 review
0 helpful votes
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July 29th, 2016
Verified purchase

I have ordered from iKeyless in the past and the items I ordered were correct and arrived quickly. Huge savings from what a dealer charges. I just bought a new car and purchased a new key that needs to be programmed at the dealer but again they are saving me a lot of money by not having to buy the key. The keys I ordered were sent to me in one day. Some places offer 2 day delivery but take 3 days to mail out the order. I would definitely would recommend iKeyless and Sarah if you are looking for a replacement key for your car. *******

Service
Value
Shipping
Quality
Thumbnail of user michaelj57
North Carolina
1 review
0 helpful votes
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December 2nd, 2013

Hi Jamie. Sorry for the delay in writing to you, Today has been a busy time.
My thanks for helping me this morning. I am gratful for the help you gave me this morning. I was getting nowhere doing it solo.
I can see that you know what your doing.

All the best for Christmas and the New year.

Yours, Mike Jardine-Crompton

Thumbnail of user oziew
Ohio
1 review
0 helpful votes
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August 7th, 2016
Verified purchase

The Online application for purchasing the key I needed was easy to use. The site also helped me get the right key for my vehicle. I ordered it and it was delivered in just a few days. Remarkable. I will order from you again. In fact, I will be looking for a replacement key for a 2005 Lincoln LS.

Thumbnail of user matth1073
Georgia
1 review
0 helpful votes
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November 21st, 2013

IKeyless is very customer service oriented. They were prompt in the order and delivery process. Also, when I called for customer service on programming my remote they were knowledgeable, patient and courteous. I was successful with programming and called back to thank them for their direction and help.

Thumbnail of user saundrag4
Tennessee
2 reviews
3 helpful votes
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January 26th, 2017

Ordered a replacement case for a Lexus key. Twice. Both had key attached that will need cutting. Description said replacement CASE. That's all i need. Picture shows shank. Description does not. After calling i learn i cannot just get a case... the part on my key that is broken. Change your description.

Thumbnail of user scotts210
North Carolina
1 review
0 helpful votes
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October 3rd, 2016
Verified purchase

Re: Order# *******, I ordered two additional car keys for my 2004 Acura TSX and was very pleased with the overall experience. Not only were the keys shipped out the next day, I was able to have them cut and programmed within a matter of minutes... and was able to save a ton of money had I gone thru my local Acura dealer! Thanks Shawn, I appreciate your great customer service and will definitely be back.

Thumbnail of user geraldj10
Mississippi
1 review
0 helpful votes
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October 15th, 2015
Verified purchase

I just had an extremely pleasant experience with Mike on resetting my fob. I found Mike extremely knowledgeable of your product with the perfect personality for support.

Thank you Mike. I assure you others will know about iKeyless.

Thumbnail of user tracyz4
Washington
1 review
0 helpful votes
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June 8th, 2016
Verified purchase

From the clear and easy selection and ordering to the quicker than promised delivery, I am extremely pleased with my purchase from iKeyless!
The remotes work perfectly.
Thanks to your team and much success in the future.
Tracy

Thumbnail of user lynnek13
Maine
1 review
0 helpful votes
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August 30th, 2016
Verified purchase

This was my first experience with I keyless. Sarah was very helpful.
I received very quick, easy and accurate service. I believe I paid a fair price and found a local locksmith that finished the project. Thank you.

Thumbnail of user ericw79
California
2 reviews
0 helpful votes
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October 10th, 2016
Verified purchase

I was interested in purchasing the correct key for my car. Shawn was prompt and professional in answering all my questions and concerns. He asked that I include a picture of my spare key to assure that my order was correct. I appreciate the prompt and courteous response from Shawn and would definitely shop at ikeyless again. Great buying experience. Order # *******

Thumbnail of user barbaras90
New York
1 review
0 helpful votes
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November 5th, 2015
Verified purchase

My husband and I ordered on 9-25-15 (#*******) a key to a Honda purchased for our grandson. Purchased another key of 10-17-15 (#*******) to a Honda grandson had borrowed to use while waiting for the "new used" car. Both times the keys were taken to a locksmith and cut for each Honda without a problem. The keys were shipped quickly and reasonably. Very good service.

Thumbnail of user jayw62
Alabama
1 review
0 helpful votes
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June 28th, 2016
Verified purchase

My experience with ikeyless was very good. The product was delivered quickly. When I received the product, programming instructions were not included so I had to contact support. Support was very knowledgeable and was able to assist me in a courteous and professional manner. Stacey provided me with a great follow-up to make sure I am happy with my purchase. I will definitely do business with ikeyless again in the future and will recommend them to my friends.

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From the business

iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!

Company Representative

Thumbnail of user stephanied6
Mike L.
Customer Service

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