• iKeyless

iKeyless

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Overview

iKeyless has a rating of 3.2 stars from 533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iKeyless most frequently mention customer service, order number, and local locksmith. iKeyless ranks 22nd among Auto Accessories sites.

  • Service
    62
  • Value
    63
  • Shipping
    61
  • Quality
    62
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How would you rate iKeyless?
Top Positive Review

“Satisfied customer”

Jack H.
8/1/15

My experience with iKeyless was great in that the order arrived sooner than expected prompted by memos from Sarah with updates. Buick wanted $136.00 to resolve my problem and failed to advise I only needed a keyless battery. Thank you. Jack Horner.

Top Critical Review

“I am very disappointed to find out that my key fob...”

Jerry B.
10/21/13

I am very disappointed to find out that my key fob has not even been shipped. I called today and was told that it's on back order. A call or an email would have been nice to get from ikeyless.com. So now since it's back ordered, I am told it will be an additional week before I get it. There web site says 2 to 5 days when you should receive it. I have read other post after I ordered it, and several have experienced the same issue. I guess you can say that as a consumer I should have looked more into this company. I will most likely not use there service again.

Reviews (533)

Rating

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Reviews that mention popular keywords

customer service (103) order number (71)
Thumbnail of user mitchw14
California
1 review
0 helpful votes
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April 13th, 2016
Verified purchase

Had a great call with Monya, who went out of her way to help me!
Great TLC!

Order number *******.
I am a loyal customer now for sure!

Thumbnail of user charlesc57
Georgia
2 reviews
0 helpful votes
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December 16th, 2013

I purchased a replacement Keyless remote for 2007 Mustang. I had tried cheap verions of the item from other sites, but they stopped working after a few months. Other reviewers have mentioned this situation regarding the "cheap" models on this and other sites. I spent a littel more with ikeyless.com, but still much less thatn with a dealer. The order was placed, processed and shipped in short order. I did experience a problem when the remote did not function. I emailed the site on a Saturday (they were closed) and got a response immediately on Monday Morning. After a couple of e-mails, David with ikeyless, sent out a replacement remote with a prepaid shipping label so I could return the faulty one at no charge and without having to wait to return the first item. The second one was received in a reasonable amount of time (this is during December and I expected to have to wait). It not only worked fine, but i was able to compate the two and get the first one working. Note: Both items appeard to be brand new and not used versions some people have reported. In summary, David represented ikeyless.com admirably and I am a very satisifed customer who strongly recommends ikeyless, their products, service and David for anyone needing a replacement Remote.

Sincerely,
Charles Carter

Thumbnail of user jimm1134
Colorado
1 review
0 helpful votes
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June 8th, 2016
Verified purchase

Monya took care of my order promptly and I received exactly what I needed/ordered. Thanks for good service.

Thumbnail of user elyssew
Missouri
1 review
1 helpful vote
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November 30th, 2016
Verified purchase

Shawn was great with helping me out with my order! I'll definitely be letting my friends and family know about this website!

Thumbnail of user davek76
Kentucky
1 review
0 helpful votes
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August 29th, 2016
Verified purchase

Sarah and the folks at iKeyless were great to work with. Fast and efficient and within no time I received my card to put on my key chain. Thank you!

Thumbnail of user colleenr18
New Mexico
1 review
0 helpful votes
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August 31st, 2016
Verified purchase

My order for the programmable keys came in fast & the programming was very easy. I will order from you when I have more needs.

Thumbnail of user morgans40
Washington
1 review
0 helpful votes
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June 30th, 2016
Verified purchase

When I contacted customer service, my experience was short, sweet, and efficient. I got exactly what I needed very quickly.

Thumbnail of user scotth106
Maryland
1 review
0 helpful votes
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April 21st, 2016
Verified purchase

I would strongly recommend buying your keys from iKeyless, price was much better then from a dealer. Monya was very helpful.
Reference *******

Thumbnail of user kenk37
Georgia
1 review
0 helpful votes
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January 30th, 2016
Verified purchase

Once I received the Fob and got the instructions it took only a few seconds to accomplish the process. Thanks for a great deal.

Thumbnail of user loum33
New York
1 review
0 helpful votes
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April 7th, 2016
Verified purchase

Ordering and receiving my products could not have been more seamless and with the help and assistance of Sarah the entire experience was great.

Thumbnail of user jazzh2
Georgia
1 review
10 helpful votes
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March 22nd, 2018

RMA#******* - called company because I needed a replacement key for 2008 Nissan Sentra. I told the customer service person I spoke with that the dealership's cost for the key is $150+ dollars for one key ($46 Key and $100 programming + tax). The customer service Rep immediately told me that they would provide the key at a must lower cost and was quoted a price of about $78.00 for which I paid. I sent in all of the requested documents. When i got my key, it would not crank my car. I have asked for FULL REFUND of the key. Key has been returned and received by the company but I only received about a $20 refund. ANGRY AS HELL - they never told me that the key would not work unless I took it to the dealership which was STUPID because that means I had to pay ikeyless $78 for a key that would have only cost $46 at the dealership. Furthermore, why would I agree to pay $78 for key that would then have to take to the dealership and pay an additional $100 to get the key to crank my car. It would have been better if I went and paid the $152 rather than paying iKeyless an additional $40+ dollars. SCAM - RIP OFF

4

Thumbnail of user evond
Texas
3 reviews
0 helpful votes
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September 20th, 2016
Verified purchase

Order # *******

My experience with iKeyless was great. The new key was easy to program. Thank you Sarah for a great experience.

Thumbnail of user davidc360
Texas
1 review
0 helpful votes
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May 11th, 2016
Verified purchase

Thanks for your quick and accurate service. Very happy and know where to go for a new key if ever needed. Thanks David

Thumbnail of user ricko9
Florida
1 review
0 helpful votes
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August 3rd, 2016
Verified purchase

Ordered the replacement keys from Stacey. One for the Honda and Two for the Toyota. All came quickly and worked perfect. Will use these people again!

Thumbnail of user amberm20
Washington
1 review
0 helpful votes
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March 9th, 2014

If i didn't have to give it one start then I wouldn't. I wish I would have found this site before I ordered from this company. I ordered a replacement shell on a wednesday, they took the money out right away. I was checking everyday to the mail because the website says order before 3pm. And it would ship the same day or the very next so at the very least it should have been in by Monday. BUT NOTHING! Then the next wednesday so a WEEK later I get an email saying my part has been shipped. OMG! I finally get the part the Saturday after, it doesn't fit my clicker thing, I then had to wait until MONDAY to call them since they are closed on the weekend, I call and she has me send her a picture, she says they dont know what would fit for my shell and that I can return it, they wanted ME to pay for the RETURN label... UGH NO! So i got them to sent me a return label I sent it out right away... 10 days yes 10 DAYS later I get an email that I will be getting my refund, i get it and its only the price of the shell not the shipping that i paid them as well! WTF I don't owe your company anything! I am currently waiting for a response and refund of that charge!

Thumbnail of user stephanied6
Mike L. – iKeyless Rep

Hello Amber,

My name is Stephanie writing from iKeyless.com. In regards to your post above, I'd be more than happy to look into this issue for you further if you could please email me directly at stephanied@ikeyless.com. I truly apologize that you had such a bad experience with us. Please contact me so we can get this issue resolved for you.

Best regards,
Ikeyless.com Customer Service

Thumbnail of user alank35
New Mexico
2 reviews
0 helpful votes
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May 4th, 2016
Verified purchase

Received the product within a couple of days. Dealer cut and programmed it and it works great. Very pleased with it.

Thumbnail of user timc82
New York
1 review
0 helpful votes
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August 4th, 2016
Verified purchase

This is not the first time I have ordered remotes & keys from ikeyless & won't be the last! You can't beat the prices & the service!

Thumbnail of user tjs5
California
2 reviews
0 helpful votes
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August 26th, 2015
Verified purchase

Ref: Ikeyless order *******: Sarah got my order out quickly and as promised. I saved some money and got what I needed. Thank you.

Thumbnail of user richardd124
New Jersey
1 review
0 helpful votes
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April 29th, 2016
Verified purchase

I am very satisfied with my encounter with Stacey on my order *******. The product worked very well as described in the accompanied manual.

Thumbnail of user maryw211
Arizona
1 review
0 helpful votes
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August 22nd, 2016
Verified purchase

I AM Verry with fast serve I recived and when I hade question thy whore right there in a very timey maner, and Shawn was very helpful got my order # ******* tacken cair of, Think you very much well come back when I need parts for my car

Thumbnail of user barbarac81
Virginia
1 review
0 helpful votes
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December 8th, 2015
Verified purchase

Amanda ~It was easy to negotiate the web page. I found the product I needed quickly. The pictures of the actual remote was extremely helpful.

Thumbnail of user donaldo9
Georgia
2 reviews
0 helpful votes
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December 6th, 2015

The remote that I received from I keyless was in good shape. It was however, ten years old, as was the vehicle.

Thumbnail of user judym77
Georgia
2 reviews
0 helpful votes
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September 16th, 2016
Verified purchase

I was explained everything i needed to know, Shawn was very patient, all was a good experience. My order # was *******.

Thumbnail of user ronaldb78
California
1 review
0 helpful votes
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August 9th, 2016
Verified purchase

Thanks to sarah and the rest of your staff I will use your products in the future
And also recommend your company.

Thumbnail of user parkeri
Texas
1 review
0 helpful votes
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October 13th, 2016
Verified purchase

Lost my remote, dealership was too expensive. My remote from iKeyless was sent quickly and affordable.

Stacey *******

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From the business

iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!

Company Representative

Thumbnail of user stephanied6
Mike L.
Customer Service

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