• iKeyless

iKeyless

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Overview

iKeyless has a rating of 3.2 stars from 533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iKeyless most frequently mention customer service, order number, and local locksmith. iKeyless ranks 22nd among Auto Accessories sites.

  • Service
    62
  • Value
    63
  • Shipping
    61
  • Quality
    62
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How would you rate iKeyless?
Top Positive Review

“Satisfied customer”

Jack H.
8/1/15

My experience with iKeyless was great in that the order arrived sooner than expected prompted by memos from Sarah with updates. Buick wanted $136.00 to resolve my problem and failed to advise I only needed a keyless battery. Thank you. Jack Horner.

Top Critical Review

“I am very disappointed to find out that my key fob...”

Jerry B.
10/21/13

I am very disappointed to find out that my key fob has not even been shipped. I called today and was told that it's on back order. A call or an email would have been nice to get from ikeyless.com. So now since it's back ordered, I am told it will be an additional week before I get it. There web site says 2 to 5 days when you should receive it. I have read other post after I ordered it, and several have experienced the same issue. I guess you can say that as a consumer I should have looked more into this company. I will most likely not use there service again.

Reviews (533)

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Reviews that mention popular keywords

customer service (103) order number (71)
Thumbnail of user michaels436
New York
1 review
0 helpful votes
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May 3rd, 2016
Verified purchase

I needed a second key along with 2 remotes. After researching I choose IKeyless. Their prices were very reasonable and shipping was quick, the total cost of my order # ******* was more than half of what a dealership would charge. Sarah has been very professional in her correspondence at all times. I would not hesitate to use IKEYLESS again and highly recommended this company

Thumbnail of user louisr25
Florida
1 review
15 helpful votes
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March 17th, 2016
Verified purchase

I found the web site through on line search. I ordered my first Remote with hesitation because it seemed too easy and price was fair. When the item arrived for my GMC truck it had no instructions. I called and spoke with Sarah. Within a short time she emailed me the instructions, the programming worked easily. I ordered a second remote. Everything was included and service was very good. I will be ordering a third soon. Order # *******, *******

Thumbnail of user kristines3
New York
1 review
1 helpful vote
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November 14th, 2013

I was very impressed by their customer service. I had an incident take place, nothing other than someone being human, and JOHN took amazing care of me. I will recommend this company again and again because of the way my situation was handled, how I was treated, and for the prompt attention to my order.
Granted - we do not have to order keyless remotes or keys often, but when you do you want to go to a company you can trust and stands behind their product and treats you well... this company and John has done just that. Thank you for making this painless for me. I hope to not drop another remote in a cup of coffee. LOL

Thumbnail of user francesl19
Tennessee
2 reviews
0 helpful votes
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August 20th, 2016
Verified purchase

Ikeyless provides relief from the exorbitant prices dealerships charge for remote entry devices. My experience with this company has been a pleasure and I will be recommending it to others who find a need. The price I was charged was approximately one half of the dealership price and, as a senior citizen, I thank you for that.

Thumbnail of user kadeemj
California
1 review
0 helpful votes
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April 14th, 2016
Verified purchase

Amanda worked as hard as she could to make sure I was well taken care of. I had a little trouble with mailing the key to me and when I emailed for help, they responded quickly and resolved the issue at no extra cost.

Thumbnail of user dannyw41
Connecticut
1 review
1 helpful vote
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October 29th, 2016
Verified purchase

Received the item quickly. Had to return since the wife had already got new keys from the dealership. The return process was easy and hassle free. Shawn was very helpful. Now I am just waiting for the refund. Would shop here again in an instant.

Order# *******

Thumbnail of user danielaf
Louisiana
1 review
1 helpful vote
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October 22nd, 2013

I had an excellent experience. I purchased a replacement key for my daughter's car and needed help in getting it to work properly. The representative at Ikeyless guided me through steps to resolve my problem and followed up with me to be sure that my issues were resolved. In my experience, it is difficult to find good customer service these days so I am extremely impressed by the service I received.

Thumbnail of user billyd26
Washington
1 review
0 helpful votes
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August 18th, 2016
Verified purchase

We thought we needed a replacement key for our Lexus & were told of this company. The order was easy, the delivery fast. Then we discovered we didn't need it. I thought for sure we'd have a hassle returning but once again, fast, easy directions, and very professional. Great customer service. Thanks Shawn. Customer No. *******.

Thumbnail of user robertb359
New York
2 reviews
1 helpful vote
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July 28th, 2016
Verified purchase

The product quality and service were beyond my expectations. I certainly saved a fair amount of money through IKeyless. I simply ordered the plastic holder for the car remote and it worked perfectly. Sarah was very helpful. I would recommend IKeyless to anyone. Don't hesitate.

My order number was *******.

Thumbnail of user jeanr32
New York
1 review
0 helpful votes
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August 10th, 2016
Verified purchase

Great experience with my order *******. I had a great experience finding what I needed. The site is easy to navigate. I am a repeated customer for the last 7 years and that is because of people like Sarah B. She genuinely made sure I was completely satisfied. Very Happy!

Thumbnail of user hollyl21
Florida
1 review
0 helpful votes
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August 25th, 2016
Verified purchase

We had a wonderful experience with the keyless entry we purchased for my husbands 2001 Chevy 2500. Our 13 year old son was able to follow the instructions easily and got it to work. We were so happy that we ordered a back up one. IKeyless had great customer service- we got an email from Sarah at Ikeyless to ask how our experience was.
Order *******

Thumbnail of user herbw7
Massachusetts
1 review
0 helpful votes
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March 10th, 2016
Verified purchase

I had bought one for my last car also. When it was destroyed in an accident that I got a new car and immediately ordered this remote for my Toyota Sienna. It came in a very few days and just like before it only took about 15 minutes to set up in the car and have it working. I had one question, and when I call it's it immediately and discuss something with me for a very few minutes and in no time at all I was done. You won't regret getting one of these.

Thumbnail of user delbertw11
Illinois
1 review
0 helpful votes
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March 30th, 2016
Verified purchase

We purchased a replacement keyless device for our family van order *******. It arrived promptly and we were able to program the device with the instructions provided. We also received courteous support from iKeyless associate Sarah. We are completely satisfied with this experience.

Thumbnail of user edp30
Alabama
1 review
0 helpful votes
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June 8th, 2016
Verified purchase

We ordered two set of remote key covers with order number of *******. Even though we only got one set at first time, Stacey in customer service responded promptly so we could get the second one soon. Thank you!

Thumbnail of user tinaa41
Michigan
1 review
0 helpful votes
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September 16th, 2016
Verified purchase

Thank you to Sarah for following up on our order #*******. We received the keyless entries and the dealer was able to program them right away. Life is much easier now that we can get into our vehicle without the fear of the alarm randomly going off. Thank you!

Thumbnail of user loisg4
Texas
1 review
0 helpful votes
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October 28th, 2013

After 14 years of dropping my car keyless remote on just about every surface imaginable (no puddles, thankfully), the remote shell was held together by a hair band and a prayer. Instead of having to pay big bucks for a new remote, ikeyless had a replacement shell for me for under 20 dollars. Changing out the internal circuit board was snap. I was blown away by the super fast shipping of ikeyless, as well as their response to a problem with the first shell they shipped. They responded to my issue quickly, and a new shell and return shipping label were in my mailbox within a couple of days. I have dealt with a lot of companies over the internet, and value a company that stands behind their products, and responds to issues promptly and fairly.

Thumbnail of user patr2909
Florida
1 review
0 helpful votes
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April 23rd, 2016
Verified purchase

I had not used iKeyless before, but when I saw how many different keys for different models that they could provide, I thought I'd give them a shot. It worked quite well, and I now have an extra key to my car!

Thumbnail of user darryld9
Indiana
1 review
0 helpful votes
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August 13th, 2016
Verified purchase

Hi Stacey,
I am very satisfied with my purchase. Ordering from your site was easy. I was notified by email of the order number(*******) status and tracking number which was very helpful and appreciated. I received my new key and fob within a few days. I had a local key shop cut and program the key and fob and they are working perfectly. This saved me a lot of money vs going to the dealership. I will definitely recommend ikeyless.com to anyone in need of your service.
Thank you,

Thumbnail of user franks149
Florida
1 review
0 helpful votes
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October 19th, 2016
Verified purchase

Great products, great service

I keyless has an excellent service where they provide key remotes that can be programmed for cars that would cost twice as much any dealership. These remotes are easy to program and save you a lot of money over dealerships. They have quality products. They also have great customer service.

Thumbnail of user paull95
Florida
1 review
0 helpful votes
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August 9th, 2015
Verified purchase

Sarah, I ordered a key fob for my 2002 Sequoia. I read the instructions carefully and started the process. At the end of my first attempt, it did not work but the last instruction was "if it doesn't work, go back to step one and do it again. Son-of-gun, on my third attempt it works like a champ. Just do as it says! Order number *******.

Thumbnail of user victorias65
Florida
1 review
0 helpful votes
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September 21st, 2016
Verified purchase

I am satisfied with my purchase. I would recommend iKeyless to anyone who is in need of their services. Shawn was also very helpful in making sure everything went well with my product with a follow-up. Order #*******

Service
Value
Thumbnail of user clauden5
Mississippi
1 review
0 helpful votes
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September 30th, 2016
Verified purchase

I recently ordered a remote for my vehicle and it was shipped the next day. It arrived 3 days later. I want to thank Sarah from Customer Service for checking with me to see if I had any problems with the product. Very Professional company.

Thumbnail of user travisj12
Georgia
1 review
0 helpful votes
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March 29th, 2016
Verified purchase

After receiving an email from Stacey from iKeyless following up about my recent purchase, I was happy to write a review of their services. My purchase from iKeyless was professional and smooth, The key was exactly as described, and I actually had my spare key cut today. This was a much better option that going to an expensive dealer. I would definitely recommend them in the future. - Travis order #*******

Thumbnail of user michaelk175
California
1 review
0 helpful votes
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July 21st, 2016
Verified purchase

This was my second order from iKeyless. This time I ordered 2 remotes and 2 transponder keys for my Ford Escape. As they recommended, I found a local locksmith who programmed both keys for $30 - a HUGE savings over what the Ford dealer would have charged me. The only reason I didn't give them 5 stars was because the instructions for programming the remotes were incorrect; the first step listed in the paperwork turned out to be unnecessary as I learned on you tube. I would have called their tech support, but it was the weekend and that department was closed, so I had to search online for help. If you need remotes or keys, I suggest you go to iKeyless first!

Thumbnail of user priscillaa6
Illinois
1 review
0 helpful votes
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August 12th, 2016
Verified purchase

Our locksmith recommended you to us for an additional remote for my F150. Arrived promptly, not expensive and it works--can't get better than that. Thanks Sarah for all your help with iKeyless order #*******.

Service
Value
Shipping
Quality

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From the business

iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!

Company Representative

Thumbnail of user stephanied6
Mike L.
Customer Service

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