• iKeyless

iKeyless

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Overview

iKeyless has a rating of 3.2 stars from 533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iKeyless most frequently mention customer service, order number, and local locksmith. iKeyless ranks 22nd among Auto Accessories sites.

  • Service
    62
  • Value
    63
  • Shipping
    61
  • Quality
    62
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How would you rate iKeyless?
Top Positive Review

“Satisfied customer”

Jack H.
8/1/15

My experience with iKeyless was great in that the order arrived sooner than expected prompted by memos from Sarah with updates. Buick wanted $136.00 to resolve my problem and failed to advise I only needed a keyless battery. Thank you. Jack Horner.

Top Critical Review

“I am very disappointed to find out that my key fob...”

Jerry B.
10/21/13

I am very disappointed to find out that my key fob has not even been shipped. I called today and was told that it's on back order. A call or an email would have been nice to get from ikeyless.com. So now since it's back ordered, I am told it will be an additional week before I get it. There web site says 2 to 5 days when you should receive it. I have read other post after I ordered it, and several have experienced the same issue. I guess you can say that as a consumer I should have looked more into this company. I will most likely not use there service again.

Reviews (533)

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Reviews that mention popular keywords

customer service (103) order number (71)
Thumbnail of user gordonm40
California
1 review
0 helpful votes
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July 28th, 2016
Verified purchase

I ordered a replacement key (uncut) for my Honda Accord after the casing broke on my last key. The order shipped promptly and was received within a few days. I had a locksmith cut and program key (ignition and remoteless entry) and everything went smoothly. Key is good quality and working to expectations. Thank you to Shawn gor providing a smooth order process and following up post sale to ensure tha positive experience. All in all I saved money by not going to dealer and that was my aim. I will return to ikeyless for any similar needs in the future.

Thumbnail of user juanh35
Texas
1 review
0 helpful votes
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February 4th, 2016
Verified purchase

I am very happy with this company. The first time, two years ago, I was very reluctant about ordering through your company because the dealer told me that these car keys might not work properly and I would lose my money and still have to pay them for programming it. I went ahead and gave you the opportunity and I was very happy then and that is the reason why I ordered another one this year. This is my Order #*******. And by the way, you don't have to refund me the shipping cost. Thank you very much for your prompt response and service.

Thumbnail of user tommyw24
District of Columbia
1 review
0 helpful votes
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May 26th, 2016
Verified purchase

Order number: *******
Ordered a keyless remote entry and got it a couple of days later. I noticed that printed instructions was not in my package. Emailed customer service and had instruction by email in just a few minutes. If I would have just looked at my order confirmation I would have seen where to go and get the instructions. The Stacey contacts me to make sure everything was okay with my order. Great customer service and that means allot. Thanks Stacey!

Thumbnail of user davej63
Illinois
1 review
0 helpful votes
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September 9th, 2016
Verified purchase

Needed a spare car key with an impeded chip. Dealer wanted about $80. IKeyless site made it easy to choose the correct key I needed. Got mine for about $23, plus and extra $2 for getting it cut elsewhere. Came with easy-to-follow instructions for on-board programming, and I was ready to roll in about 30 seconds.__

Order #*******. Shawn steered me to survey for shipping charges refunded ($4.95)

Service
Value
Shipping
Quality
Thumbnail of user lizp38
Texas
1 review
0 helpful votes
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July 9th, 2016
Verified purchase

I was hesitant to purchase this keyless remote as it was so inexpensive: one tenth the price of the dealership.
I checked company out with the better business bureau and they were OK. So I went ahead.
It was easy to program, I succeeded with the directions on my first attempt.

Yeah! I will tell everyone about them now.

Thumbnail of user kristina167
Wisconsin
2 reviews
0 helpful votes
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August 25th, 2015
Verified purchase

I was referred to iKeyless from a dealer. I ordered online and rec'd the keys in about 3 days. I got the keys cut locally, but was unsure how to program them. I called customer service, talked to Monya and she immediately emailed me instructions and told me to be sure and call back if I needed anymore help. It was super easy to do an I had my keys programmed in less than 5 minutes. I will definitely order from them again when I need keys and have already passed their name on to several friends.

Thumbnail of user danet23
California
1 review
0 helpful votes
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June 25th, 2016
Verified purchase

I lost my only remote key & contacted car dealership, locksmith, to find out what it would cost me to replace. Including programing I was quoted over $225. Well I found your web site & was able to purchase remote for under $60 & found a locksmith who charged me $25. I can't tell you how thrilled I am & will be recommending you to all my friends. Sarah the iKeyless service rep followed up to update me every step of the way to insure my satisfaction. She was great.

Thumbnail of user cliffb24
Wisconsin
1 review
0 helpful votes
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December 16th, 2015
Verified purchase

I ordered a key fob for my 2002 Trailblazer. The fob was a GM fob, not an after market product. It programmed to my truck on the first try. It came with fool proof instructions and Sarah provided excellent customer service. She answered every question I had and was very nice. I saved about $50 by going to Ikeyless.com. I highly recommend them. Order *******.

Service
Value
Shipping
Quality
Thumbnail of user bonitah1
Michigan
1 review
0 helpful votes
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May 13th, 2016
Verified purchase

Hi Amanda. I ordered a keyless entry/remote (Order #*******) for my 2006 Nissan Sentra and it works wonderfully. I still need my keys for the trunk & that is fine. I like the fact the horn does not beep when I lock the doors using the remote. It only took 2 tries to program the remote. The online video was exceptional in providing instructions. Bless ya'll. I am truly pleased.

Thumbnail of user anthonyh73
North Carolina
1 review
0 helpful votes
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May 19th, 2016
Verified purchase

My experience with IKeyless couldn't have been better. The order (#*******) arrived quick and the item works perfectly. Programming was a snap and took less than a minute. No issues at all. Their price is a bargain, far better than going through a dealership. After the order was complete Stacy emailed to follow up on the transaction. I would recommend IKeyless to anyone looking for a replacement keyless entry remote.

Service
Value
Shipping
Quality
Thumbnail of user gerardl31
South Carolina
1 review
0 helpful votes
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April 15th, 2016
Verified purchase

Thank you for the great service, easy to navigate website and fast delivery. Item was as shown and worked great. I have recommended Ikeyless to several other people. Our order no. Was ******* and the followup from Monya to be sure we were satisfied was a nice change and shows this company cares about their customers.

Thumbnail of user susanh189
Illinois
1 review
0 helpful votes
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September 13th, 2016
Verified purchase

The key came promptly & the dealership was able to program them (even tho they told me sometimes online key purchases don't program).

However there was not enough postage on the package. We had to pay $1.14 to recieve them. I would appreciate a refund for this shortage.

Stacey helped with this purchase - order # *******

Thumbnail of user rogerp33
California
1 review
0 helpful votes
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July 21st, 2016
Verified purchase

I received my remote just a couple of days after I ordered it from Stacey. I was disappointed the directions to program the remote were not included in the package. I did go on line and was able to find how to do it. I've purchased your products in the past and the directions were included.
> Other than that my remote is working great and I'm happy with the product. Keep up the good work. Order # *******

Thumbnail of user jimm1155
Virginia
1 review
1 helpful vote
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June 29th, 2016
Verified purchase

Happy my order arrived quickly and complete. More happy dealing with customer service before and after delivery. I received knowledgeable encouraging help to get my keyless remotes to work. These days, when customer service can be anything but. I enjoyed the interaction with your 'Key People'!

Service
Value
Shipping
Quality
Thumbnail of user kathyw15
Missouri
1 review
1 helpful vote
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December 23rd, 2013

I placed an order for a standard key fob and trusted that the claim that they ship same day would be accurate. I received an email with a tracking number the following morning, so then I really believed it would be coming soon. The tracking number never progressed beyond "electronic shipping information received". They do not answers calls on the weekend so it was a full week before I could get in touch with anyone in person. They said the key fob was out of stock and wouldn't be available for a couple weeks. I planned on this for a Christmas present, so now I'm in a jam. Terrible customer service!

Thumbnail of user stephanied6
Mike L. – iKeyless Rep

My name is Mike L, and I'm the new customer service manager with Ikeyless. Customer satisfaction is our number one priority, and I would really appreciate the opportunity to improve your experience.

Best Regards,
Mike L
Customer Service Manager
mikel@ikeyless.com
(877) 445-3953

Thumbnail of user susanl134
Ohio
1 review
0 helpful votes
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August 11th, 2016
Verified purchase

Order number ******* per Shawn

My experience with this key couldn't have been better. The key arrived fast and well packaged. I took it to a local locksmith to be cut and it fit my Toyota perfectly. I simply placed the "innards" of my worn out remote inside the new one, installed the appropriate buttons, snapped it together, and voila, perfect. Would definitely order from you again. Much, much, much cheaper than the dealership.

Thumbnail of user lanab5
Kentucky
1 review
0 helpful votes
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February 18th, 2016
Verified purchase

We have ordered twice from ikeyless and both experiences were great. The customer service is even better since our first order over a year ago, and the items arrived very quickly. Programming is straightforward and all the fobs work perfectly! We will definitely use this company again if we need key fobs!

Thumbnail of user brians199
Iowa
1 review
1 helpful vote
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March 8th, 2016
Verified purchase

Called local dealership and was told 300 for two remotes and programming. Ordered from here and saved 200. Order took 2 days to arrive and included detailed instructions. Great company great product. Order number ******* stacey

Thumbnail of user carolr83
Arizona
1 review
2 helpful votes
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October 27th, 2016
Verified purchase

My daughter lost her only key to her Ford Taurus in another carrier. She was devastated! I got a quote from the dealer on 2 replacement keys for her car and it was going to cost about 200 dollars thru them. I usually don't like to shop online but I took a chance and foundt ikeyless.com and was thrilled to find that I could get her key for $30 less than the dealer. We used a private locksmith to cut and program the keys and my daughter was so elated to hear her car start up! I only had to spend about $120 all together. I was impressed at how easy it was to use the website to order and the keys were here in 3 days! I would recommend ikeyless.com to anybody!:-D I am also impressed that Shawn sent me an email to check on my experience. Thanks Ikeyless!

Thumbnail of user noellec1
California
1 review
0 helpful votes
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August 13th, 2015
Verified purchase

Had a great experience with ikeyless on my order #*******! Easily found a replacement fob for my 1999 Chrysler Cirrus. Super fast shipping and was able to take it to a local locksmith and they programmed it with no problems. Key fob works great and Amanda was outstanding! Great communication and follow-up! Highly recommend and will use this company again!

Thumbnail of user toddg17
Kansas
1 review
0 helpful votes
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January 19th, 2016
Verified purchase

I received excellent customer service help! Thanks Stacey! I received my conformation order #******* and my USPS tracking number within minutes of completing my transaction. I saved over $60 on my remote compared to what the dealer was asking for it. My remote arrived in three business days! I had my remote programmed and it works great! Thanks again Ikeyless!

Thumbnail of user ralphj19
Arizona
1 review
0 helpful votes
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July 14th, 2016
Verified purchase

Online process to purchase what I needed was very efficient. Was shipped promptly. Only "problem" was it came WITHOUT instructions to program the remote. This was my second purchase. From my first purchase, I was emailed instructions which at that time worked. But when I tried to program a third remote,
I was unsuccessful. So I called customer service and Stacey emailed me some "updated" instructions and this resolved all issues. So we now have 3 working remotes. Should anyone ask me about where to purchase a remote, I WILL recommend ikeyless! Again, thank you Stacey! Order # *******.

Thumbnail of user martw11
Ohio
1 review
0 helpful votes
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August 13th, 2015
Verified purchase

What a pleasant experience! Acquired this older Subaru and extra key was lost. IKeyless website was quick and easy to order a replacement blank key. Key shipped and received in several days and took to local Home Depot to have it cut to match existing key. Worked great! Thanks. Will definitely recommend them.

Service
Value
Shipping
Quality
Thumbnail of user chrisa106
Kansas
1 review
0 helpful votes
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August 10th, 2015
Verified purchase

I actually received my order a day sooner than expected, which is always a good thing. The instructions included to program my new keyless entry devices was spot on, and I was finished programming both of them within 2 minutes. Monya followed up with me after my purchase to make sure I was satisfied, which was nice. Order #******* - Thanks!

Thumbnail of user danas66
Oregon
2 reviews
1 helpful vote
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September 28th, 2016
Verified purchase

Order came in a timely manner and product seems to be of high quality. Would order from this site again.

Customer service - Shawn sent a follow up email to make sure I received my order (*******) and that I was happy with what was ordered.
I appreciate the follow up, Thank you Shawn!

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From the business

iKeyless is your one-stop-shop on the web for replacement keys, keyless entry remotes, and innovative original products only available at iKeyless. With the largest product selections and industry-leading customer service, iKeyless is the best choice for all of your automotive key and keyless remote needs. Come check us out!

Company Representative

Thumbnail of user stephanied6
Mike L.
Customer Service

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