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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Easy to order and great website
Easy to order and great website overall happy
It was super easy to maneuver and take the quiz. Specific question that make me feel the product will help. I'm looking forward to using and seeing a difference
Easy to use. Recommended by a friend
Like the idea of try before purchasing
Did the Ai assessment a second time and I was 150. I really don't know if it's lighting or what but those are two completely different readings.
Efficient & thorough checkout though missed my free gift…too late
I'm interested and wonder how this works. Excited to try something new as I've been using LG for over 10 years and get many compliments.
Very hard to reorder things and afraid the point is not being made. Not good customer service. The products are great. Just wish it was easier to order and reorder.
Where's my order?! Almost $300 worth & no word… this is not the first time.
I was not given a order number upon my charging this product to my account! I have questions about active ingredients and I can't ask them because they're asking for an order number
Online ordering was very simple to use. Ordered my product and as this was a reorder I can tell you I love this foundation! It matches my skin color perfectly.
I've tried to order a couple of times and I end up with something I don't want. Sun bronzer. I need help.
While the lowok and feel of this primer was great, I cannot get past the scent. It's just not for me.
Having been inundated with ads on every platform I decided to give this product try. According to them it will be a "perfect" experience. Oh so wrong. Apparently I don't know what color my own skin is for the color match because what they sent me was horrible. The first made me so pale and so yellow I looked like a wanna be Geisha on a bad budget. The second shade was still too light and left me looking like my liver packed up and left home. I dutifully completed the online questions one more time hoping someone would listen and get it right. Unfortunately, twice must be the magic number because I received no third try (despite what I was told online), and I'm now left with useless product that I wouldn't dare go out in public with and a big bill.
I'm very happy with the experience of the makeup I receive. Never have any issues and always very pleased 😊
Very bad. I only wanted to try the exfoliating product. The site kept prompting me to add more products. When I closed the browser without authorizing the add on purchase - they took the money from my credit card anyway. This is a trickery site. Please refund my money.
I thought I was ordering a trial size portion of your product. Now I realize five a m obligated to purchase your product for years to come. Not cool. I wish to cancel this order immediately.
I've used all 5 products for 3 days. I am impressed by the results already! I look forward to using more products.
Have been using the foundation for a few years. Looks good. Does get a little Cakey around the nose at times. Good customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members