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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I'm a redhead with freckles. Have tried many self-tanners. This is the only one that looks natural on me. Even though a little pricey, it's worth it.
The buying experience was poor. It just kept adding more and more products and I couldn't get through to the end to pay for what I actually wanted to buy. Additionally I might have been interested in other things but there were no descriptions of the products.
Not impressed. I was 85/66 from quiz and followed instructions. I used 1 pump and my face is orange. It does go on smoothly and blends well but nobody wants a orange face. Note: If you are a older women with dark spots the tanner sticks to them and makes them darker. I do however like it on my legs. There is barely any smell at all and dries quick.
I am 3.0 in the foundation and 3.5 in the concealer. I prefer the darker concealer to help cover my dark circles. I then go 2.5 on the inner and outer corners to brighten. Love this makeup!
I was faithful to my old brand of makeup for years but as I'm getting older I decided to try IL Makiage and so far I've been extremely happy with every product I've tried. The foundation and concealer are perfect matches to my skin and provides great coverage. The primer makes my skin feel and look great. The eyeliner pencil stays put with very little smudging as well. I have sensitive skin and have had no problem with any product and my skin looks smoother. The products are expensive but so far, worth it.
I absolutely love the foundation. I am 70, and I cannot believe the number of times that others have commented on how good I look without makeup. I am tempted to say I AM wearing makeup, but that would defeat the purpose:-). The downside is to watch the delivery dates on your account, I have a lot left of the first bottle of foundation, but yet they sent me a second bottle without notice. "Money-back guarantee" still means you have to pack up and return the darned thing.
I do like some of the Il Making products and have purchased some of them a couple of times. It is very annoying that you can't just simply checkout. They continue to have screen after screen with other products with a small button at the bottom that says "skip". You are never really sure whether or not you have completed the checkout process, this all happens after you have entered your credit card information. Il Making is also big on their auto-replenishment program which it seems to just set up for you at the interval they seem to think is best! Cancelling auto-replen is just as unsure as the checkout process. Their step by step cancelation instructions do not even pertain to their website. There is no "auto-replenishment settings" nor is their an "edit" button. I unchecked the items that were checked by them for auto-replen and then crossed my fingers that it actually worked because once again there isn't a submit or confirm button. I have thought about finding other products from companies that have clearer website and ordering processes but just haven't done it yet. This last order may be just what motivates me to do it!
I wanted the product that I purchased but the other crap annoyed me to no end… the 'add ons'. Uggggg
The makeup I've tried so far have been perfect matches and apply so beautifully. I also can't say enough about their customer service! They are so quick so respond and extremely helpful!
A lovely detailed analysis of your skin type/color without being too time consuming.
Beautiful products.
I used them when I was younger and am now returning back to them in my older years.
For me it's the foundations and concealers that I love.
I tried to use the code you provided for my birthday and it didn't work.
ORDER # *******
Easy to order. I have found this make up and skincare excellent! I was skeptical but gave it a try! I used to use Jan Marino products but I have now switched to Il MAKIAGE
I was disappointed with an item I purchase. I did fill out a survey and company actually reached out to me. They have gone above and beyond to make me happy, even though I was late and wasn't asking for anything! I'm a happy now! My new item is great and I recommend giving your business! They stand behind their products and they says a lot about this company.
I was pleasantly surprised by this product, yes it is expensive, hopefully over time their prices will be more affordable to joe public, however the product it's self?! OMG! I love it! I love love the primer, it is like wearing silk on my face. I just ordered the wrinkle filler, and the hyaluronic cream so I am excited and waiting to see how they compare to other products I already have. So far II Makiage has proven to be the better product far superior in my opinion. I have been replacing my old product with II Makiage product because I love the feel, how it wears and how easily it goes on.
Ordered 5 days ago. Got a shipping confirmation. Checked the link today and still hasnt even shipped, its in "label printed" status.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.