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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I've never had an issue with this company's products. They're always of great quality and have long lasting, beautiful effects. Looking forward to trying more of their products in the future.
Good experience, like the reminders, like the discounts, like the extra perks.
Well, I had a $20 gift card that was given to me to answer some questions survey questions. I tried using that $20 gift card and it was not available. I had a $15 one as well that was gonna expire soon but I wanted to use the $20 one and I emailed you guys several times, but no one bothered to return my messages so I feel like I got screwed out of it not too happy about it still bought the product but that's not the point
I really like the new camo primer! I tried it and loved it so I used my birthday promo to get more. I like the ease of ordering online and the products are the best for keeping my skin healthy and break out free!
Amazing foundation match for me. Love the free gifts with subscriptions as well. High quality products.
I just placed my first order, so I have no opinion about your product yet. I did subscribe as I hope to like it and continue to use it.
I do have to say my negative about the order process was being immediately asked to upgrade my subscription. I found that insulting being that I am first order customer at this point.
To be honest I almost cancelled as it was extremely pushy at this stage of the process
I have enjoyed the products and will order again.
I need to replace a lip color and wish there was a way to replace it rather that do a return and have to re-order another color.
Very pleasant and very helpful anytime i needed help with something. It's why I'm a returning customer.
1st off, Il Makiage makes good face products. I would skip some of the makeup.
I am BEYOND FRUSTRATED because I am set up on auto replenishment for Power Up Eye Cream, it was supposed to auto ship on 1/15/25. I received an email that my account information needed to be updated before it would ship. I did not understand because the day before I received a shipment from them and nothing has changed since my 1st order.
After ENDLESS emails with the Tech Team getting different answers that were not helpful, the CS Team "lied" and told me it is out of stock. I asked why it appears available online and they could not answer me.
Sooo... I tested it finally this week and placed an order, with another email address as a new order... and guess what, it worked just fine.
There is a glitch and nobody listened to me and fixed it.
They will probably read this and send me a discount code for $10-20, but those are basically bogus, after shipping and taxes you really don't save any money.
At this point, I should be refunded for the product I just paid for, with one of their discount codes for another issue.
My experience with online ordering always is super easy and quick! I love the short discriptions of each item so I can quickly decide what fits my needs best! Love gettting the coupons...
I did a favorites party last Holiday season, and I brought the Plumping Cream and the two that didn't pick it, all went out after and bought it! One of my girlfriends now has almost every product!
I was looking for another shade. Decided to go down one shade lighter. I hope it works for me.
I have had great results so far and the representatives that I reached out to for help were amazing.
Very fast and easy shopping and checkout experience. Navigated quickly to what I was looking for.
The ease of ordering was super easy and quick and I would definitely recommend this site to others; the makeup is superb
The products are great but the website purchasing process is annoying with the constant push to "subscribe" and upselling additional items.
Very helpful and I really appreciate the gift, 😊
Look forward to receiving my tanning foam
So far really like the product! Coverage is great and feels light on your skin!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members