Overview
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Chose right color with your help quick service. Good finish for mature skin
So far really like the product! Coverage is great and feels light on your skin!
Easy to use. Recommended by a friend
Like the idea of try before purchasing
Efficient & thorough checkout though missed my free gift…too late
Very helpful and I really appreciate the gift, 😊
Look forward to receiving my tanning foam
I have been using this concealer for 2 years it's my favorite
Where's my order?! Almost $300 worth & no word… this is not the first time.
Finding a match for products was easy with quiz. Lots of choices
Excellent protocol to assess and recognize problem skin areas
I am.using not oily one.now
What type will be coming is my question.
Very disappointed that an add-on was added to my new order and I cannot cancel!
I've found navigating the site easy and description of products informative.
The site is very easy to navigate and my order was completed quickly.
User friendly. Very professionally done. Will be using again.
Been using for 2 weeks and it's made zero difference I'd like my money back
Great website, easy to order and find products. Good discount offers available.
It was easy, although description of products is somewhat vague
Good experience, like the reminders, like the discounts, like the extra perks.
This is my second time ordering the concealer
I absolutely love this product.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members