• Indeed

Indeed

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Overview

Indeed has a rating of 1.6 stars from 977 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Indeed most frequently mention customer service, small business, and employer account problems. Indeed ranks 136th among Recruiting sites.

  • Service
    251
  • Value
    234
  • Quality
    226

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 13.3%
Positive
2
Neutral
0
Negative
13
151
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How would you rate Indeed?
Top Positive Review

“They actually listened to me!”

Larissa S.
2/20/24

I was having a lot of issues with Indeed originally, I couldn't get them to respond after taking down a very critical hiring ad we had up. It seems like an algorithm just flagged our account and took it down. But after talking with the Indeed support team on here, they got my ads back up (just in time) and even gave me a free sponsor on our most important one. Thank you Indeed support team, I really appreciate you taking the time to work with me - I knew when humans looked at it, they would know we were legit. Thank you again everyone at Indeed Support!

Top Critical Review

“Awful”

nick c.
9/20/24

Ive been trying to post a add to hire employees but Indeeds awful trust and safety team continue to refuse me and pause account even adding three forms of utility bills etc...just awful. AND there is NO customer service or accountability or followup or supervisors to speak with They have lost my confidence and business and I will never promote them. I prefer a lesser competitor as opposed to indeed. Worst experience I have ever had online

Reviews (977)

Rating

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Reviews that mention popular keywords

customer service (86) employer account (69) job post (157) job postings (157) post jobs (66)
Thumbnail of user patrickg47
Indiana
1 review
0 helpful votes
  • Send Message
March 31st, 2016
Verified purchase

Indeed is a great way to find the qualified people you are looking for.

Thumbnail of user lindar19
Massachusetts
1 review
1 helpful vote
  • Send Message
June 2nd, 2013

Indeed is a scam. They are fake job postings, for staffing agencies to get your info.

Thumbnail of user rosannek1
Canada
1 review
1 helpful vote
  • Send Message
December 15th, 2015

Postings are up for a long period of time, and in some cases no one gets back to you

Thumbnail of user doritb
Indeed-Support S. – Indeed Rep

Hi Rosanne, thank you for sharing your feedback with us. Sorry that you haven't received many responses from employers. Please let us know if there is anything we can do to help.

Thumbnail of user thuyt28
Canada
1 review
0 helpful votes
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July 3rd, 2021

Je suis une petite entreprise qui a un besoin urgent de recruter du personnels. Après avoir reçu plusieurs CV que je n'ai pas eu le temps de contacter les candidats. En moins de 48 heures après non affichage, Indeed m'a bloqué sans explication claires et précises. Je n'ai donc plus accès au CV que j'ai reçu ni a le droit d'en afficher. Leur lien fourni pour demander de renverser la décision ne fonctionne pas, aucun téléphone pour communiquer, j'ai envoyé un message expliquant la situation par courriel, pas de retour de réponse. Cela est très frustrant!

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Service
Value
Quality
Thumbnail of user robr535
Netherlands
1 review
0 helpful votes
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January 23rd, 2023

Indeed plaatst ongevraagd je bedrijfsprofiel op hun website. De aanvragen die je binnen krijgt zijn ook totaal niet relevant aan onze diensten en om te kunnen reageren op klantenaanvragen, moeten we mogelijk betalen / een account aanmaken.

Dit zorgt voor frustratie bij onze klanten waardoor Indeed onze bedrijfsreputatie schaadt.

Na meerdere pogingen te hebben gedaan met de vraag om het profiel van ons te verwijderen, is het nog steeds niet gebeurd.

Products used:
Een profiel waar ik niet om heb gevraagd.

Service
Value
Quality
Thumbnail of user doritb
Indeed-Support S. – Indeed Rep

Beste Rob, we hebben je een PM gestuurd. We helpen je graag verder!

Thumbnail of user saudj1
Germany
1 review
0 helpful votes
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January 9th, 2022

Auf diese Plattform habe ich meine Traumberuf bekommen. Und jetzt arbeite ich als Fachinformatiker in einer kleinen Firma.

Tip for consumers:
Ich weiß leider nicht, also ich möchte keine Umstände machen.

Products used:
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Service
Value
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From the business

As the world's #1 job site, with over 180 million unique visitors every month from over 50 different countries, Indeed has become the catalyst for putting the world to work. Indeed is intensely passionate about delivering the right fit for every hire. Indeed helps companies of all sizes hire the best talent and offers the best opportunity for job seekers to get hired.

Company Representative

Thumbnail of user doritb
Indeed-Support S.
Social Media Client Services Specialist
Typically responds within 2 days

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