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Indeed

Overview

Indeed has a rating of 1.5 stars from 978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 132nd among Recruiting sites.

service
268
value
245
shipping
21
returns
25
quality
238
This company responds to reviews on average within 0 days
How would you rate Indeed?
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Florida
1 review
0 helpful votes
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We created jobs with indeed, and they disabled it. We showed proof of phone bill and also our documents to show that we are a legit company. They responded by saying that "my request may require further specialized attention" and to check with the Help Center. They're never transparent about what is needed, nor do they actually communicate with you. Instead a standard email is sent and you have to call them and be on hold for 30min or longer just for them to tell you that they will send over your concern to the search quality team (who will get to it when they feel like it). Indeed takes way too much money for the service they provide. I would expect your account to be disabled and to have no one contact you after to clearly lay out what is needed. Horrible service and a decent competitor needs to be out there to take them out.

Date of experience: June 6, 2021
Indeed-Support S. Indeed Rep
over a year old

Hi Joseph, all accounts and jobs on Indeed go through a standard reviewing process before they can become fully active on our site. At this time we can confirm your account is fully active and you should be able to log in with no issues. We apologize for the inconvenience of this process.

Montana
1 review
4 helpful votes
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As a recruiter I do not have many negative things to say about Indeed.com. If you take the time to understand how the site works, it can be a huge asset. I also have a Monster.com account, which after using Indeed.com for over 3-4 months now, I will be deleting my Monster account. I love that I can set limits and amounts for my postings, I control how mush I spend, not the website.
Indeed.com is my top site and I have recruited excellent talent because of them. Do not listen to the badgers out there, if they had over charges it was because they themselves did not take the time to research Indeed.com and therefore got charged more than expected.
Love this website!

Date of experience: August 12, 2013
Arizona
1 review
13 helpful votes
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I've been using the site for about 2 weeks and gotten contacted by" recruiting " companies, not the actual employers and they want some very personal information. Extremely shady. When you question these people they get VERY ignorant about you doubting there credibility. Won't be using this sketchy site any longer...

Date of experience: September 1, 2014
Illinois
1 review
0 helpful votes
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Sales Clerk Pools Plus
April 4, 2016

We were able to choose from a large pool of available candidates. Overall we had a positive experience using Indeed. There was some issue with candidates from too far away or with job skills that did not match what we were looking for, but for the most part all went well.

Date of experience: April 4, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi Karen, thanks for your review on your experience with Indeed. Please let us know if we can help in the future.

AE
1 review
1 helpful vote
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Hi, I have no idea why my account has been disabled. I had been using it very well for some days but without any apparent reasons or issues, it just got disabled and what I can see is only dashboard asking for sponsorship. I need to fix this immediately. Any help?

Date of experience: February 1, 2020
Indeed-Support S. Indeed Rep
over a year old

Update 2/10: We have attempted to assist this user but they have not responded back to our private message.

Canada
1 review
0 helpful votes
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Disabled Account
July 22, 2021

Indeed disabled my account like everyone else on this thread with zero explanation. I appealed and they denied with zero explanation again. I am not impressed at all. I was in the middle of trying to hire 2 positions for a client located in the US. If you're going to disable an account at least have the decency to tell me why. And I'd love to have direct contact from a human.

Date of experience: July 21, 2021
Indeed-Support S. Indeed Rep
over a year old

Hi Simmi, thank you for taking the time to leave Indeed a review. It appears your account is going through our standard reviewing process and we will need more information on the business to proceed. We have sent you a private message for assistance. Please feel free to follow up with us there.

South Africa
1 review
13 helpful votes
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DISABLED ACCOUNT
December 17, 2020

Over the past couple of months it has been a struggle going back and forth with indeed. They keep disabling our business account in less than 24 hours. I have followed the same process for long as I have been making use of Indeed, I need answers, there is no response it has been a waiting game. It is so disappointing considering we have been making use of their site for years. Why is my account being disabled every single time. I have appealed so many times but nothing.

Date of experience: December 17, 2020
Indeed-Support S. Indeed Rep
over a year old

Hello Tasneem, thank you for reaching out here. A member of our team has responded to your review by private message. Please follow up with us there so we can further assist.

Nevada
103 reviews
329 helpful votes
Follow Harry H.
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I've used Indeed to search for jobs. They have a great many openings posted, but I personally found a lot of them in my field to be people trying to mislead you into thinking that it's a bigger/better job than it actually is - I know that from being very connected to players in the industry here. I suppose that eventually you could find a job here, but it seems that the really good jobs are not advertised. I sure haven't seen them. Maybe good for temp or seasonal jobs, but they don't seem to be openings that I can't find when I search other common job sites.

Date of experience: October 6, 2018
California
1 review
4 helpful votes
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None of the jobs I've applied for never come thru. They always show postings that are 30+ days old. They bombard your email with positions that are mediocre to say the least. Worst job board ever, maybe even craigslist for your area is better

Date of experience: May 25, 2015
Alabama
195 reviews
359 helpful votes
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Indeed...
November 16, 2018

It's an okay site. It can be confusing at times because it seems so much is going on with this site. They may send you to another site to apply for a job. One time, the site sent me to CareerBuilder. I was shocked.

Date of experience: November 16, 2018
Indeed-Support S. Indeed Rep
over a year old

Hi Jennifer, thank you for sharing your experience with us. To explain, Indeed is a search engine for jobs and as such we bring together jobs that are advertised on Job Boards, Staffing Firm's sites and Direct Employer's career pages to give candidates the ability to do their job search in one location. We also have thousands of recruiters post their roles directly to Indeed. In some cases, you may be directed to an employer website or another job board to complete your application. We hope this helps clarify any confusion. If you have any additional questions or concerns, please don't hesitate to contact our team directly at sitejabber@indeed.com. Good luck with your search!

Georgia
1 review
0 helpful votes
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Indeed disables accounts without any reason. I have a small business that is verified with Glassdoor and I was trying to hire more employees. However, Indeed disabled my account randomly and I called 3 times and no one was able to help/

Date of experience: November 16, 2021
GB
1 review
4 helpful votes
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Arrogant Wormheads
November 12, 2015

If you want to UNSUBSCRIBE from this irritating padding of a site then be prepared to give it a little time. Goodwill is nonexistent in a relationship that demands your attention and your inbox space long after you require their services. Indeed.co.uk do not allow you to unsubscribe from emails and to delete an account takes the patience of NOT ME. After many many many fruitless avenues on the site I finally got the message 'Hey dummy! We ain't letting you do that.'" So I created a rule in my email client (hotmail) to delete their mail

Date of experience: November 12, 2015
Indeed-Support S. Indeed Rep
over a year old

Hi Brenda, sorry for the negative experience with unsubscribing to emails from Indeed. I've paused all of your alerts so that you do not continue to receive emails from us. You can also visit www.indeed.co.uk/my/alerts while logged into your account to pause or delete any alerts. Thank you.

France
5 reviews
38 helpful votes
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I am a small business owner
September 17, 2019

I am truly disappointed from an Employer standpoint of their process. I religiously make comments on applicants that are never reviewed or ignored by Indeed. Employers are paying the bills, yet Indeed continues to allow applicants over and over again apply to my Agency after being rejected costing me $$ every time! I have spoken to my rep on numerous occasions and have asked them to either police my comments/feedback as the Employer or even charge 50 cents for each applicant to apply which I would hope would make the applicants more mindful of what jobs they are applying to. I am ignored. I spend in excess of $1,000 per month and continue to see the same applicants that no call/no showed to interviews, were rejected due to lack of experience, etc. I continue to pay for these over and over again!

Date of experience: September 16, 2019
Indeed-Support S. Indeed Rep
over a year old

Hi Christian, we are very sorry to hear about your poor experience with Indeed. We have sent you a private message to further assist.

Maryland
2 reviews
11 helpful votes
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I fell for the $50 free offer, and ended up spending $150 for absolutely nothing but wasted time. I advertised for specific experience and qualifications. In return they sent 20-30 listings - NOT ONE had the experience I'd advertised for (landscaping). Mostly they sent clerical, medical, a few mechanics - apparently, anything they could glean off the web. The nicest thing I can say about Indeed is "buyer beware."

Date of experience: March 30, 2014
Canada
1 review
4 helpful votes
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Too many unqualified applicants
January 26, 2016

The setup for Indeed job posting was simple and straightforward. However, Most of the applicants we received did not have the basic required experience and qualifications. Indeed could be a better tool if there were better screening/filtering mechanism in place.

Date of experience: January 26, 2016
Indeed-Support S. Indeed Rep
over a year old

Hi Norcada, we appreciate the feedback on your experience. We would be happy to provide suggestions on receiving better qualified applicants on Indeed. Please feel free to reach out to us at sitejabber@indeed.com for assistance.

New Jersey
1 review
5 helpful votes
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Indeed.com is a scam
October 8, 2013

Indeed.com is a scam. They set up an account to post positions with a "limit" for number of clicks (supposedly people who respond) If you have any issue, you can't get anyone on the phone or to respond to an email. As an employer who intends to hire several positions over the next few months -rest assured I will NOT utilize Indeed.com

Date of experience: October 8, 2013
Georgia
1 review
4 helpful votes
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Indeed stores your information indefinitely. It is providing to employers your job search history, linking your name and alt email addresses as well. If you are an active job seeker always seeking better opportunities and/or growth do not register with indeed.com. Your continuance of opportunity is constantly being forwarded to potential employers creating an irrelevant view on your job history and searches.

Date of experience: May 22, 2019
Indeed-Support S. Indeed Rep
over a year old

Hi Kay, Indeed values the trust our users and customers place in us when they give us access to their personal data. The Privacy Policy describes how we work to maintain that trust and protect that information. You can view our Privacy Policy information here https://www.indeed.com/legal#privacy.

Illinois
1 review
9 helpful votes
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Thanks, but no Thanks
October 27, 2015

Our company a first time Indeed user. Everything was going well, we received a lot of response from our posting. Right up until Indeed linked a company page to our job posting. I did not request the company page, they did it on their own. Problem is, they linked a company with our same name but from another state. Evidently this company did not treat its employees well and had terrible reviews. I have already lost 3 potential interviewees thanks to the page because applicants look at the large print, but not the small city and state given. Indeed should check their information for each company before linking pages together, Also, Indeed should check to see that companies who post jobs are even interested in having the additional page.

Date of experience: October 27, 2015
Indeed-Support S. Indeed Rep
over a year old

Hi Donna, sorry for the negative experience with Indeed. We would be happy to help you and ensure that this page is removed going forward so that you can continue to use Indeed in the future. We can submit a request to have the page removed from being associated with your jobs, and also help you claim a new page that you can customize with the correct company information and location. If you'd like us to assist, please send us an email to socialservice@indeed.com. Thank you.

Canada
1 review
16 helpful votes
Follow Indeed B.
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This site seems to be nothing but a data mining site that likely sell your information. I never received any replies to any jobs I applied for and I am very qualified and have a good resume. The jobs are either old or bogus. The only replies I ever got were from jobs found through other sources. My advice is to not waste your time in Indeed.com or indeed.ca

Date of experience: July 21, 2015
Pakistan
1 review
0 helpful votes
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SEARCHING JOB
August 21, 2019

Indeed is an American worldwide employment-related search engine for job listings launched in November 2004. It is a subsidiary of Japan's Recruit Co. Ltd. And is co-headquartered in Austin, Texas and Stamford, Connecticut with additional offices around the world.

Date of experience: August 21, 2019
Indeed-Support S. Indeed Rep
over a year old

Hi Muhammad! Thank you for taking the time to share your feedback with us. If you ever need assistance with your job search, feel free to contact us directly at sitejabber@indeed.com. We wish you the best of luck!