Overview
Indeed has a rating of 1.5 stars from 978 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Indeed most frequently mention customer service, small business and employer account. Indeed ranks 132nd among Recruiting sites.
Keeps disabling my posted job with no reason. I posted a normal job, I myself is employer with phone number and all documents. But it was cancelled
I was able to find the qualified staff I needed for a very reasonable cost! I will use Indeed time and time again! Thanks for being there!
Pretty basic and typical job search website for local companies, good communication and email available between employees and employer
Hi Ashley, thank you for taking the time to share this wonderful feedback with us! We wish you the best of luck in your search!
We were provided with quite a few resumes and were able to hire someone. How the pricing of the resumes works is confusing
I received an email saying my account was disabled. I asked why, they asked me if I had used my account in Asia. I said no, has my account hacked. It has been almost 2 weeks and they have not answered me concerning if my account was hacked and if my personal information including my credit card was taken. It is very concerning that a company can not communicate what it going on with an account especially if they believe that it has been hacked. The security of clients information should be a high priority for a company.
Hi Tony. Thank you for taking the time to leave Indeed a review. We take situations like this very seriously and have followed up with you via a private message. Please feel free to message us there.
Indeed is one of the best sources to find available jobs. I have found many jobs through them and know other people who have found jobs.
Hi Ron, thank you for taking the time to share your experience with us! We love hearing success stories that happen on Indeed!
They have a site on the internet and it does stuff. On the internet super highway. Find work. And all of that stuff if you know what i mean
As you can read from their reply - its always the same reply - Why do they not ask for documents before allowing you to sign up? Because they want you to pay to advertise, it is not a free service! It is Indeed a giant scam - ask their directors to show you their drivers licenses & documents first before providing yours.
If you read the reviews & replies from Indeed you can see what type of company this is. They make every excuse in the book. It seems they wish to cater only to fortune 500 companies & the little business man is not welcome on their site. They have the vaguest rules, in fact they can & will shut your account down if you do not apply to applicants within a day or so. Accounts disabled for no reason. You wont hear back from support. BEYOND DISGUSTING.
You post a job, one day it works, the next day it doesnt. Bad support, bad ethics and quite questionable. They want to verify all businesses posting on their site yet the company themselves act in a very shady manner.
I was getting back to candidates when all of a sudden they blocked the account. They say 48 hr review, which is basically you go into a black-hole, you are not getting your account back at that stage.
Unless you are prepared to spend thousands with them per month, do not use them!
It is not a free job board
It is a money making scam.
Poor support, poor communication.
Stay away
Reading Indeeds responses is painful. They make excuses, they make up the rules as they go. Mark my words, in time, they will lose their market share & they just need to read the reviews on this site to be reminded why it went downhill.
I am not waiting for them to review my account, I am shutting it down. PLEASE do not have anything to do with this scammy, slimy, shady, company that uses every trick in the book to throw at you in order for you to get your money. You must give them your bank account details, you must give them your LTD company number - who is this company to demand this?
They think they own the job market.
To explain, it is normal that all accounts will be reviewed as we must verify the connection between the account creator and the company they are hiring for. We must also ensure that our quality guidelines are met.
Please note: Indeed may reject or remove any job and may disable any Company's account, for any or no reason. We cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest.
You can submit an appeal through your account. Please note that the review process typically takes 1 to 3 business days and our team will contact you when they have an update, or if they need additional information.
I have used indeed to hire many staff for different positions and am very pleased and would highly recommend to other company's looking for staff.
Thank you so much for your feedback!
I used to get great results with free postings and now if I don't pay I get 0 hits. Going back to Zip Recruiter.
I love indeed I dont use any other site when it comes down to my employment. I only refer friends and family to indeed
Hi Lisa! Thank you for taking the time to share your feedback with us. If you ever need assistance with your job search, feel free to contact us directly at sitejabber@indeed.com. We wish you the best of luck!
We found Indeed both easy to use and intuitive. We also found ourselves able to quickly focus on valid candidates.
Thank you for your feedback!
A place you can create a resume, a cover letter and apply for a job all at once. Supper easy and user-friendly!
Hi Dustin, thank you for taking the time to share this feedback with us! If you ever have any questions or need assistance with your search, feel free to contact us at sitejabber@indeed.com referencing this review.
This is simply ridiculous response or rather excuse that our account currently is not accruing any costs to indeed, then whats the point in providing the relevant documents asked by your team and the ad posted was approved after reviewing from your team which went live then why are we are still getting this message " Your ability to post jobs on Indeed has been disabled".
Then why Indeed is keeping the "FREE JOB POST" option when you people want every customer to pay for posting advertisement in indeed. You people seems to be rather confused or making people confused as to what kind or type of job details or posting can be approved. Not a simply ads getting approved and just a robotic response we are getting that " Your account currently is not accruing costs, and this is a final decision".
Its a piece of advise on behalf of all the people/companies who are facing this kind of similar issue, Please if you people have little bit of shame let Remove the "FREE JOB POST" option from your website.
Nothing more is left we would never recommend Indeed to any rival companies nor friends to use indeed services and would post on other blogs about our bad experience with the services Indeed is providing the customers globally.
If you people think that the issue can be fixed or rectified then don't hesitate in calling back. Sorry for the bad experience.
Why don't indeed go off the market rather creating so much confusion or havoc in the market. People are not liking it at all they are getting more frustrated with you guys. Don't you guys go and check the reviews and complaints logged by the customer's or unsatisfied clients in the complaint forum or BBB or any other complaint sites/forum.
Hi Michael, we have responded to your review by private message. Please follow up there so we can further assist.
I have used Indeed as a job seeker and as a recruiter. I loved it in the early days, and still love it now!
On indeed I found fake jabs and fake pictures. I would nor recommend looking for a job on indeed. Its a scam
Hi, our goal is to make sure jobs on Indeed are legitimate opportunities for our job seekers. We take Search Quality very seriously and have a whole team that is dedicated to this effort as well. All accounts are subject to a moderation process conducted by our Search Quality Team. There are a variety of standards that jobs must adhere to in order to be visible - you can learn more about those standards here: https://indeed.my.site.com/employerSupport1/s/article/115005915763?language=en_GB. If you ever come across jobs on Indeed that you have concerns about, you can click "report". That will be sent internally and will be handled accordingly. Here is an article that may provide some helpful tips for your job search moving forward: https://support.indeed.com/hc/en-gb/articles/216354123-Guidelines-for-Safe-Job-Search. Thank you for taking the time to leave us some feedback.
We were very pleased with the ease of advertising our job, the ease of using the service and obviously pleased with the result.
Hi Paula, thank you for sharing your positive experience with us. If there is ever anything we can assist with, do not hesitate to reach out.
I thought I was paying $18 a month. Not$18 a day! No results... Terrible... No Filter. No experience!
Hi Tracy, we're so sorry for the poor experience. We have replied to your review by private message. Please follow up there so we can further assist.
I had an employers account on indeed that was going great but suddenly they disabled me for no reason.
Hello Aarushi,
Thank you for contacting us. At this time, we can see you have worked to appeal this decision. Ultimately, Indeed has decided not to show your jobs as there is a job seeker fee required (which is not allowed on Indeed) as well as complaints from Job Seekers. For your reference, please see Indeed’s terms of service(https://www.indeed.co.uk/legal?hl=en&redirect=true#tos) and our Job Posting Best Practices.
No further action is required on your part. No additional details regarding this decision have been provided. I apologise for any inconvenience this may have caused.
Appreciate Indeed as a useful resource! Site is hard to navigate. Please consider revamping. Thanks.
Thanks Ilona, please share any product ideas you have with us at sitejabber@indeed.com.
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Hi Evgeny, all accounts and jobs are subject to our standard reviewing process. The account has gone through our reviewing process and our team has concluded that we will not show these openings in our search results. The account will remain in its current disabled status. As the account has been disabled by Indeed you do not have the option to post a new position. Please note: Indeed may reject or remove any job and may disable any Company's account, for any or no reason. We cannot give every reason why a job or a company may be removed, and we always retain the right to remove any job, organic or sponsored, if we feel it is in our interest or our users’ interest. If you have urgent hiring needs, we highly suggest utilizing other hiring services. We apologize for any inconvenience this has caused.