Indeed

Your ability to post jobs on indeed has been disabled. How to solve the issues please to guide me. I

I have been using indeed for about 2 years now and have had great success with hiring my employees from the site. I am a small business and it can get kind of hard hiring so indeed was a great site for me. During Covid we were forced to close our store down for a few months and a few of the employees quit. Once late summer came around our store opened up again and so we did another ad on indeed looking for new employees. Most of the people that emailed us were not what we were looking for and the ones that were what we were looking for would never email us back. We would set up interviews and they would either not show up or ask to be paid in cash because they did not want to lose their unemployment. So for months we were not able to hire anyone and we were forced to keep renewing our ad. At one point indeed removed our ad saying that we had to now pay around $12.00 per application and we did for around a day or two and then we turned it off. A few weeks later they disabled our account and when we asked why the account was disabled we got the same respond that most people get "Thank you for contacting Indeed. We have reviewed your account and have found it to be unsuitable for Indeed.

For your reference, we have linked Indeed's Terms of Service and Job Posting Guidelines."

The best part of that email was when they state "No further action is required on your part." I thought that was funny. Thanks!

We have a small retail store that sells collectibles and comic books. I looked over at the terms of service and we can not find anything that we did wrong.
Has anyone here been able to get their account open again with indeed?
It would have been nice if Indeed just informed us what we did wrong and allow us to correct the issue, but all we got was that general email that does not explain anything.
Thank you for all the help and I hope everyone is happy and safe out there!

Very very bad communication. Account got disabled after 2 hours. This is horrible company to do buinsess with

I used indeed twice to find candidates for 3 different positions and both times I did not fulfill the position through indeed. I gave 2 starts because it's not a complete waste of time. Honestly you will get a lot of resumes but I will say a lot of them are not qualified resumes. I understand that indeed is not directly responsible for who applies for jobs but as an employer paying for every single click (overpriced clicks at that), I was very unhappy with how much I was charged at the end of this month.
I do not mind paying for quality resumes but I even emailed a so-called Senior Account Executive with some of the resumes I was was receiving complaining about the amount I was paying and the type of resumes I was receiving. Her response was that I was using a "self serve" option and that had I returned her calls before I was billed, she could have helped me get more quality leads. That if I had indeed manage my postings, this would not have happened.
Frankly, my email was not a nice email but it was not nasty either. It was an email written by an indeed user that was shocked at the amount being paid vs the quality of what I was paying for.
Again if I had received a better response than what I got from an account manager, I may have continued using indeed but after receiving an email pretty much stating that it's my fault and that the self-managed option doesn't work well... I think I'll move on: "The self serve option does not work very well because the jobs hit their budgets very quickly (when the $20 hits=20 clicks) and does not necessarily mean an apply. Again, this is something we could have helped with as you answered me calls before but I understand you were tied up."

No doubt you will get a lot of resumes but I can't say they're quality and the type of response I got from my inquiry was nothing short of a turn-off.

I posted a job role on this website and that the info I posted was the same from another job site that had no issue with the post, but not long after maybe an hour or so, I get an email from the site saying my account was disabled and that I will not be allowed to post anymore! This is just got to be one of the worse job posting sites I ever have seen advertised on google!

This was the info on my job ad

Here at the animal welfare sanctuary, we are looking for a person or member who would be willing to take part in been a trustee of our animal charity.

What will you be doing?
About the charity: animal welfare sanctuary is to provide help and support for people who want to start an animal charity but to also enforce the law against animal cruelty. We are also a social charity that means we use social media to get the word out about the work we are doing when supporting our loving animals. Should you have anything you wish to ask regarding us please feel free to contact us.

Job role: Trustee

Job type: Handling the charity accounts and returns

Paid or free: This job is none paid because we work together to help support the animals in need.

What skills do you need: With it be money related, we ask that you have 3 years experience in handling money and doing returns for the taxman.

Can you work from home: yes,

Who to ask for when doing a meeting: Please ask for Mr Nathan Smiddy

What are we looking for?
We are looking for volunteers with professional experience in the following:

Accounting
Money handling
Bookkeeping
What difference will you make?
The impact it will have is that your helping keeping our charity money management safe and in order.
What's in it for the volunteer?
When you join us you will be allowed to do the following:

Social media management
Face to face meetings on skype, Whatsapp or Facebook
Your very own welcome package from the CEO and founder of the charity
Trips out to the animal charity and zoos and much more!

That's all I had posted and not long after, they disabled my account! Just lucky I did not give my credit card info to this scam company!

I used to have an applicant tracking system that was grandfathered into Indeed's Organic postings. It was great! We could post unlimited positions and received numerous applicants. Then Indeed starting nit picking EVERYTHING as an attempt to force us to pay for advertising. Then they reneged on our grandfathered organic postings. This really hurt our numbers in applications we received. I got a phone call from an Indeed rep. Who told me I would receive approx. 40 applications per day, it would cost me approximately $2 / applicant etc., etc. They want me as an independent recruiter to pay them $2000 / mo. That is a HUGE expense. I asked several times for information in writing on how I am to be billed. I wanted to exactly how it works. I got a very generic email that explained little. I told him if they could promise me the volume it may be worth it. Promised the applicant quality will be better too or I won't have many applicants that do not qualify for a position. Within 2 days my account billing jumped from $87 to $497. Are you kidding me? I was only able to do 10 postings at a time "because my costs would get out of hand". LOL! IT ALREADY DID in 2 days. I only got 29 application. I called my rep and was furious. I was told it was because their system crashed and they will fix it. But I have to pay the current bill and they will credit me $200 on the next billing cycle. The short story is this... They back NOTHING up in writing so you are easily scammed in to erroneous billing for little response and poor application quality. So why should I pay them? I was completely misled and I am disgusted! VERY unhappy. Bad business. Maybe Indeed needs to start rethinking longer term rather than get their money now! You can make consistent money by paid monthly memberships by employers & recruiters. Or rethink the whole organic postings and stop being greedy! There has to be a better way to make money and improve your customer satisfaction to retain your customers. Your CPM model is a scam! I didn't appreciate the misleading sales pitch.

When I got the email that our company's account was disabled, I wasn't very concerned because we hadn't done anything wrong. I filed an appeal and double-checked my email to make sure I didn't miss any verification notice they may have requested that led to the suspension. Not even 10 minutes after filing the appeal, I received the email stating that our account was deemed unfit permanently. I was confused so I appreciated that they included a link to policy on business models explaining their decision, but I became even more confused by what I was reading.

I understand why they would ban the companies described in that policy violation. It was fairly distressing to read as a recruiter. But every reason behind their decision, everything I read in the violation is absolutely inapplicable to our business. Our open positions were honest and genuine, providing correct information for the position title, description, salary, location, clients, industry, and company details. I understand that account reviewers probably do not have the time to vet each business individually and personally, but having the account removed by no fault of the company or its operations is heartbreaking.

I had heard that some businesses had issues with Indeed blocking their accounts, read some reviews, but I thought as long as I actively engaged with Indeed and was authentic then it wasn't something to worry about. We used Indeed to fill any open positions in the company over the past year, sponsoring ads since reopening after lockdown and gladly paying whatever necessary to get the candidates we've seen so much success with. I recommend that all companies should use it while they can... but never rely on it. The rug may be pulled out from under you seemingly right when the company and candidates need it the most.

These employer review sites are a great idea. Obviously, the managers bad-mouthing them don't agree, since it hinders their ability to get off on harassing and abusing their workers. They feel any worker who refuses to be a doormat is a disgruntled worker. Foxnews even put out an article trying to get candidates to not use these sites to weed out bad employers, which shows they fear it will threaten the ability of management to lure in new victims to be abused. If such a pro-management network so strongly opposes it, then it must be good for workers.
Modern corporate mangers have become sadistic bullies who get a perverse pleasure out of harassing and threatening innocent working people who are struggling to make a living and support their families. They abuse ‘performance reviews' as an excuse to harass, bad-mouth and even slander their people. After the employee leaves, they use the ‘reference' system to continue harassing and slandering their ex-employees.
Management whines that employer review sites turn the tables and give innocent workers a chance to weed out bad and abusive employers. If you can't take it, don't dish it out.
Companies say only disgruntled employees complain when their boss abuses them. Get used to it, employer review sites are here to stay. A good employer treats its people right with fairness and honesty so they don't become disgruntled. Complaints from disgruntled employees show that the employer is at fault, not the employees. If you don't want workers calling you a bad boss, then don't be a bad boss.
The only problem with indeed is that you have to hunt some to get to the employer review. Ideally, the average rating of the employer would show up at the top of the page showing the job offer. It's not that hard to find the review, but it still could be easier. Some people using the site might not even realize that a rating of the employer is even available on indeed.

I used this site to post ads but my account was deleted without any explanations.
Very negative about this site.

Posted a job post for a client to hire bakers for their bakery. Everything sorted, ad is running fine now.

WORST CUSTOMER SERVICE EVER!

Here is my very short experience with Indeed.com:

I created an account for my boss so we could search for resumes and after sending one email I was advised that my account was suspended and I could no longer send emails.

I contacted Indeed and received this response:

"Thank you for contacting Indeed.

In order to protect our job seeker's information we have a system in place where you must contact the job seeker through your Indeed account first of all, when they reply to your message any contact information they have included on their Indeed account will then become available to you.

So if they have included their phone number it will be available to you at this stage.

If you have any further questions or concerns please do not hesitate to contact us."

If you're following along you'll note that this response has absolutely nothing to do with our problem. When I replied to that email trying to clarify I received this:

"Thank you for taking the time to go through our appeal process.

We have reviewed your account but are unable to lift the suspension. You are not able to contact job seekers through Indeed.

Suspension of your ability to contact job seekers has no effect on your ability to post or sponsor jobs on Indeed.

Further appeals or related communications for this suspension will not be considered or responded to.

Thank you,

Indeed Compliance"

I'm not exactly sure what the "appeal process" consisted of as I received one email that had nothing to do with my problem and when I tried to clarify I was banned. I don't even know what the basis of our suspension was and according to the email, I cannot even ask because they won't respond.

This is the WORST example of customer service I think I have ever encountered and wanted to make absolutely clear you knew how dissatisfied I was with this experience.

Account disabled with no support provided. Tried contacting them through various channels - no response.