Indeed

Standard Estate Agency job advert. Took payment for 2 weeks. Then disabled saying didn't meet standards.

So, like most people, Indeed has proven to be an absolute horrible, greedy company. I have used them for YEARS. I post for several jobs that include customer service reps, sales, call center reps, admins, and retail reps. We are a marketing company so are usually hiring consistently. I followed every single rule and guideline they have. I make sure to be specific in all my postings and create new ads for each position we need filled. I had ONE ad be suspended and when I called in to inquire about it the rep on the phone treated me like I was the worst human ever and was doing all sorts of illegal work. He laughed under his breath as I told him about my company and I had a feeling this was going to conflict with my other ads. Sure enough, about a day later I get notified that my whole account has been suspended. Like most people, I called in to find out what happened and they gave me the run around and told me that they couldn't tell me why even though I told them that I read all their guidelines to make sure we weren't breaking any rules. They stated that they never reviewed my account before even though I have called about issues with ads before and had them reviewed with no problem.

Let's see here, why would they all of a sudden suspend my account? OH, I know! It's because for the last several years I have given them money and "sponsored" my ads. The last 6 months, business has been slow and we have had to cut down on expenses during the slow season. Is it a coincidence that once I STOPPED paying Indeed, they decided to "review" and disable my account? I'm not an idiot, I know when a company values dollars over its customers. My business is based off bringing in quality representatives and indeed has not only hurt my business, but mocked me along the way. Horrible company.

My buisness is a very good business we care for the senior community and adults with special needs there home. I JUST opened an account to hire for my Homecare business which is a lubricate company especially with the pandemic and many or losing employment. The indeed rep called from *******225 around 7:44 pm to 8:00 pm to verify my account to assure that I was real and not a fraud which was fine by me. He TOLD ME that everything looks good and the posting for individuals to apply would be live in one hour. I went to check my email and my indeed account, my account was disabled! REALLY? HOW IS THIS POSSIBLE! I have clients that need caregivers and I need to provide them that. My business is purely legit because of where I live our state will not tolerate any type of fraud especially when people need care. This was EXTREMELY unprofessionally especially after I answered all the question correctly and knew how to explain my business. People are in DESPARATE need of caregivers and it is my duty to provide for them, THIS MY HOMECARE BUISNESS. I came to Indeed because my company needed help getting qualified caregivers that were reliable. I gave you all my business account number so that payment when come from my business account and I CANNOT even look at billing account information. So if you all are going to do this how do I know you all not going to swipe MONEY OUT MY ACCOUNT?! THIS FRAUD and we need to write our state leaders and President about these issues with our accounts! SHAME ON YOU INDEED! SHAMMMMMEEEE ON YOU!

I created an employer account and posted a job. The next day my employer account was disabled so I inquired about it. In response I received this email:

Thank you for contacting us about your inability to post jobs on your Indeed account. Your account has been disabled because its relationship with your company could not be verified. For the security of our employers and job seekers, Indeed must verify all accounts and jobs.

In order to verify your account, please reply to this email with a scan, image or electronic copy of one of the following items:

*Utility bill that includes your business's name and address. This includes water/sewer bill, trash/recycling bill, energy/electricity bill, gas bill, phone bill, or internet bill.
*Business license that includes your company's name and verifiable company address or a related/parent company where the relationship is verifiable.
*Tax permit that includes your company's name and verifiable company address or a related/parent company where the relationship is verifiable.
*Insurance document that includes your company's name and verifiable company address or a related/parent company where the relationship is verifiable.

*Please note, publicly available, handwritten, or editable versions of documents cannot be verified.

Once we receive a reply to this email with the document, the review of your account will resume.

Thank you,

Indeed Search Quality

I provided an LLC document and was told they don't accept that as proof and that a local business license would suffice. I uploaded a business license and received this message:

It appears that your request may require specialized attention and our Client Success team can better assist you. Please view our Help Center for further assistance with this issue.

Thank you,
Indeed Search Quality

The help center is no help at all in re-enabling my account and I've told them this. They've stopped responding to my emails and it makes me think the worst. I've done everything you've asked Indeed. Why aren't you re-enabling my account? Why can't you give me straight forward answers to help me solve this? Why aren't you responding to my emails?